Family Dollar Reviews 210

On 12/14/24 in the evening, the employee supervisor spoke to me in a rude and belligerent manner. Noone was at the first counter so I went to his station to pay for my items. The senior worker told me it wasn't open, pointing to a sign. He also argued with me about the price of an item that was misplaced. Very nasty attitude. Fam Dollar in Elizabethtown PA.

Last time I went in there, I purchased a pack of figs and after I opened them I realized that they were expired, which is unclean. I couldn't return the figs because I had already thrown the receipt away.

Family Dollar 2913 W. Orem Dr. Houston, Texas 77045
Less than a 1 Star.....First time visiting store had an employee mouthing off the F-bomb every other word talking about her Grandma dying and going to Louisiana but it looked like a no call no show, and cussing about the Manager not believing her story. All the employees throwing around the N word at each other. They have broken moldy freezers, cobwebs and spiders everywhere not related to Halloween. There are boxes down every isle you cannot walk down them. Items misplaced and mis priced everywhere. An old man employee wandering each isle trying to look busy instead of working, and a cussing unprofessional Manager that screams at Employees in front of customers. Filthy, and smelly all around nasty store. They did not have change in the register. Corporate needs to look into this mess.

I am a longtime family dollar customer and the sheer amount of money I spend in that place is astronomical. After cashing out I lrealized that I grabbed the wrong flavored Doritos. I asked if I could swap them out and the clerk told me I cannot return food. 30 seconds after cashing out. That's funny because last time I grabbed the wrong item at the same store it was a frozen pizza. I made it all the way home before realizing it. I drove all the way back and they had no problem swapping it out. I guess I will spend my money elsewhere.

I had a terrible experience today at this Family Dollar store. I have been buying here for 3 years and it is the first time that an employee is so rude. This woman said she was the manager of the place named SARA. She had a rude and arrogant attitude. I bought two items and I have previously bought these same items for 1 dollar. Now it said 2 dollars and when I paid at the cashier they charged me almost 5 dollars for each item. The “manager” was the worst. She doesn’t know how to speak well to customers. Another very nice employee told me that this manager was so arrogant. I don’t like that my son had to see this situation. Fraudulent prices and a manager who seems to have no education. I hope no one buys here. They put prices that are not correct and then they tell you that they cannot return your money. And this manager should not have this position in the store. Now the customer should be more respected, because we are the ones who spend our money in these stores. Obviously I do not recommend this store. She should not name Family Dollar because almost nothing costs 1 or 2 dollars. They also invent policies so that the client cannot ask for money back.

This company is conducting bad business and not responding to customer concerns. The store in Oakforest Il is by far the worst! I am just frustrated by the awful service that the assistant manager Tara delivers. She is rude! Tara need to be trained on how to deliver a pleasant customer shopping experience and how to do simple math!!!!

The family dollar in Durant Oklahoma the manager is so rude and or she want even talk to you Sara is only one that is friendly

Their employees physically attack customers over shoplifting insured goods instead of legally trespassing & calling the police. Their employee Austin did it around 08/20/2024, and they all condoned it. Especially Xavier. If merely accused, anyone could be attacked next. Family Dollar has a Zero Tolerance Policy for violence in the workplace, and that’s illegal. This is store #3813 in Yonkers.

Visited my local Family Dollar in Alabama, McGhee Rd location. And I must say the employees at this location are aways friendly, polite, and courteous. I just wanted to acknowledge their professionalism on the job. They really Welcome you with a Big smile as you enter the door. Made My Day, It was appreciated.

About 8 weeks ago at this location store # 400 112-C Village Rd., Ste 7 Leland, NC 28451. I walked into this family dollar to exchange a "broken" styrofoam cooler w/ a receipt and the female manager called the police and falsified that the customer (me) had threatened her & was irate; neither is true. The store Mgr. told me emphatically I could not exchange the merchandise that I had purchased the day before; I asked why b/c I had a receipt. She stated if it wasn't broken before I brought it then I was unable to exchange or get a refund. I asked for a policy that was different from having an original receipt to exchange or refund items w/ in 30 days and she refused. I also called law enforcement so they could have record that what was said was fabricated to get an officer to respond. They did come out, nothing happened (wasted tax dollars) & totally unnecessary, I had to exchange my merchandise at the Lanvale (family dollar) in Leland. Family dollar needs to hire a better team-leader at store # 400 112-C Village Rd., Ste 7 Leland, NC 28451...The worst customer experience ever!

I saw the label on the shelf for Red Baron pizza 4.95 when you purchased 2, the two I picked did not ring up at 4.95 so I asked the clerk to show me which item was on sale, she walked over to the refrigerator, I followed her I thought she was going to show me which two to buy, instead she ripped off the lable off the shelf with a lot of attitude and told me none of the pizzas where on sale for that price, I looked at the Pic of the sign I had taken and figured out that I had picked the wrong item, so I went back to the register with the correct pizzas and got my 4.95 each when you purchase 2, nasty woman don't know why they keep people like her, store clerks are supposed to help customers buy merchandise not discourage them from buying merchandise

The most stupid company ever with coustemr service
A card broke I been calling 2 months and no one fixing nothing

This store on West sugar Creek parking lot is the most disgusting thing to drive up to dumpster area parking lot in front of the store on the side of the store trash everywhere wouldn't be surprised if rodents that would be store 11612

I was making a purchase at the family Dollar on French road in cheektowaga. The clerk was completely rude. Some people do not belong customer facing and this woman would be one of them. She scanned a larger item that I was buying ... I proceeded to then put it in my bag to give her more room on the small counter and she then scolded me. I asked her why she was being so rude to me and she said "i have to be because you're messing with my system". I have never had anyone ever talk to me that way. I'm a 55-year-old woman who is polite and kind and gave this person no reason to speak to me in such a way. Ultimately I left the store because I will not purchase items or shop at a store with such horrible customer service. There are many other choices to shop and this regular customer to the store will no longer go there. Without customers, she does not have a paycheck. I'm not sure she understands that.

On June 15th 2024, I went to Family Dollar: 8909 Two Notch Rd. Columbia SC 29223, store #10310. As I stated,on the day of June 15th @5:30 attempting to buy my husband a Father's Day card. As I was looking at the cards, three family dollar employees started arguing over a man. They proceeded to curse out loud calling each other terrible names. I walked up to the cashier to check out but she grabbed her purse and walked out. I asked the other employee if she could check me but her response was "I'm off the clock " she continued with,"you all will need to go to another family dollar store, there's no one here to check ya'll out". I asked for a manager but the third employee said that there wasn't a manager there. About five minutes later a female walked in and told everyone in the store to leave. I asked who she was, she stated that she was the manager. I asked if she could cash us out, her response was "I'm off today!"

This is for the Family Dollar on west combs st in Alvin Tx.This entire store and every employee especially managers should be ashamed of themselves in every aspect.I just witnessed a mentally ill transsexual employee verbally abusing a very elderly man for calling HIM sir instead of maam which HE very clearly was not.The so called manager was standing right there the entire time and said nothing to this disgusting excuse for a human..It is a sad world we live in today

I purchased many items & I submitted reusable bags. When I gave the bags to the employee she told me to put the items into the bags myself. Besides it being her job, I am 78 & their carts can't go outside so I had to carry all on my shoulder, arms and hands. I was offended & told her that I had to carry out all the bags & she should put the items in the bag .
p.s. She also did not offer to help!

They sell spoiled milk,bad eggs etc but I never complained. Then yesterday I got 6pks cigarettes, she gave me wrong ones,her fault,she didn't ring up ones I asked for. I asked to exchange for right ones,I never left the store she said no sorry can't do it. Been going wendell nc family dollar for 5yrs, never once complained. But this is ridiculous. If I saw the cigarettes I would of said something but I told her which ones and I didn't watch wjen she threw them in a bag.

Store at 4226 Washington Rd, East Point, Ga. Male manager berates customers AND sales associates. Put a sign up today stating 'respect. Even a dog deserves it'. This AFTER I witnessed him demean a cashier in front of SEVERAL customers. And treated customer as stupid. Customers behind me voiced disgust at his ever-present negative attitude, will not get in his line ( even if it means waiting for another cashier), have commented ' his attitude probably explains why the windows keep getting shot out'. Have ignored this problem long enough. Yes, people deserve respect. And most of the patrons I've encountered are respectful, but DISGUSTED.
I let it be known I was contacting customer relations. Something must be done.

Cimarron, NM. Checker went out of his way to pack items well. Other employee took my items that I bought out to the car and placed them nicely. Then she offered to also put my walker in the car. Now I call that going the extra mile.