Family Mortgage Solutions 

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Rated 5 out of 5 stars

Family mortgage make us feel part of their family from beginning to end of purchase process. As a first time buyer we didn't have any idea from where to start but with the help and guidance of Razi br... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Naz enough! Buying a house felt overwhelming at first, but she made the whole mortgage process so much easier. She explained everything clearly, answered all my (many!) questions, an... See more

Company replied

Rated 5 out of 5 stars

Naz was recommended to us by a family member who has always had amazing service, and she definitely lived up to the praise. She was always happy to answer our questions throughout the process, made ev... See more

Company replied

Rated 5 out of 5 stars

Naz made the whole mortgage process easy and painless. It can be an overwhelming experience but Naz took the time to go through the options for me and my partner and ensured we understood. She gave us... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

At Family Mortgage Solutions, our journey began with a simple idea: we treat our clients as our family. We strongly believe that family always comes first. Hence, we put you at the heart of everything we do. We believe in going above and beyond to exceed our clients’ expectations. Whether you are a first-time buyer or an experienced investor, we take the time to understand your unique needs and goals. We listen attentively, to answer your questions thoroughly, and tailor our services to fit your specific circumstances. We are constantly evolving, adapting, and innovating to meet the ever-changing needs of our clients and the challenging marketplace. Join us on this exciting journey as we continue to achieve our goal. Family Mortgage Solutions is a trading name of Family Mortgage Solutions Limited, which is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. Family Mortgage Solutions is registered in England and Wales with Company registration number 13738081.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐ Professional & Detailed Review

⭐ Professional & Detailed Review

I had an excellent experience working with Razi for my mortgage. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the entire process. He explained everything clearly, kept me informed at every stage, and ensured the process went as smoothly as possible.

Razi was always available to answer my questions and went above and beyond to secure the best possible deal for me. His expertise and dedication truly made a stressful process feel manageable.

I would highly recommend Razi to anyone looking for reliable and outstanding mortgage advice.

⭐ Short & Impactful Review

Razi provided outstanding service with my mortgage application. He was professional, efficient, and always available to help. He made the whole process smooth and stress-free. Highly recommended!

⭐ Friendly & Personal Review

I can’t thank Razi enough for his help with my mortgage. He was patient, honest, and extremely knowledgeable. He took the time to explain everything clearly and made sure I understood all my options.

The whole process felt easy because of his support and guidance. If you’re looking for someone trustworthy and dedicated, Razi is the person to go to!

February 20, 2026
Rated 5 out of 5 stars

A GREAT service by Family Mortgage…

A GREAT service by Family Mortgage Solutions. They really do go out of the way to find the best solutions for you.

February 19, 2026
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Reply from Family Mortgage Solutions

Thank you so much for your kind feedback! We’re really glad we could help and truly appreciate your support.

Rated 5 out of 5 stars

Enthusiastic & Personal

I would highly recommend them to anyone looking for reliable, honest, and expert mortgage advice. We truly felt supported from start to finish.

February 19, 2026
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Reply from Family Mortgage Solutions

We’re happy to hear that! It was a pleasure assisting you, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent experience with Naz & Family Mortgage Solutions

I am so grateful to have found Naz at Family Mortgage Solutions. Naz was recommended to us by a family friend, and I’m glad we decided to seek advice.
Naz is professional, extremely patient and was willing to go the extra mile, providing expert help every step of the way. In what was a multi-step procedure to refinance from one property and then apply for a new residential mortgage, she provided regular communication, along with in-depth advice throughout the entire process, which was the key thing.
Thank you, Naz, for your unrivalled expertise, understanding, and going above and beyond to help find the best mortgages for my self -employed husband.
I highly recommend Naz (Nayyerah Razi) at Family Mortgage Solutions, Romford, for anyone seeking assistance with their mortgage, whether you are purchasing a home or remortgaging.
I would give Family Mortgage Solutions more than 5 stars!

October 2, 2025
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Reply from Family Mortgage Solutions

Thank you so much for your kind words and lovely review!
We’re really pleased we could support you through the entire process. It was a pleasure helping you both, and your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Family mortgage make us feel part of…

Family mortgage make us feel part of their family from beginning to end of purchase process. As a first time buyer we didn't have any idea from where to start but with the help and guidance of Razi brother whole process was so smooth and he tried his best to get the right mortgage for us. Razi knowledge and understanding is exceptional, based on personal circumstances he would take the right suitable steps to get you through. We were never left alone throughout the process and their prompt response kept us at ease and stress free. Thanks Family mortgage for dealing our case like a family

December 1, 2025
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Reply from Family Mortgage Solutions

Thank you so much for your kind words. We’re really happy we could support you through your first home purchase and make the process smooth and stress-free.
Thank you for trusting us!

Rated 5 out of 5 stars

Hi recommend Razi

Hi recommend Razi, was so easy to work with explained everything I needed to know and made the experience so much better then any other broker I spoke to. I will definitely use again and recommend to all my friends and family.

December 1, 2025
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Reply from Family Mortgage Solutions

Thank you for your feedback and recommendation!
We’re pleased to hear you found the process clear and easy to follow. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

“Outstanding Mortgage Advice and Service

We had an excellent experience working with Naz. From start to finish, she was professional, knowledgeable, and incredibly patient in explaining every step of the mortgage process. She took the time to understand our situation and found the best deal tailored to our needs. Communication was always prompt and clear, which made the whole process smooth and stress-free. I’d highly recommend Naz to anyone looking for reliable and friendly mortgage advice.

October 7, 2024
Unprompted review
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Reply from Family Mortgage Solutions

Thank you very much for your kind review!
We’re pleased to hear you had a positive experience and felt supported throughout the process. Providing clear guidance and tailored advice is always our priority.

Rated 5 out of 5 stars

Made my process of buying much easier!

I wanted to say thank you so much to the team at Family Mortgage Solutions! The team were very helpful and professional throughout the whole process of configuring a mortgage plan. I was amazed by the team’s ability to keep me updated throughout and transparency in the whole process. As a first time buyer, the process can seem very daunting and novel, but the support of the team was tremendous and I would highly recommended the company to everybody! A special thank you to Razi and Naz for your support! Had a great understanding of NHS clients, which not every mortgage company understands!

September 4, 2025
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Reply from Family Mortgage Solutions

Thank you so much for your kind words!
We’re glad we could make your first-time buying experience easier and provide clear support throughout. It was a pleasure assisting you, and we really appreciate your recommendation.

Rated 5 out of 5 stars

A great service!

Naz is always helpful, friendly and prompt with her support and turnaround times. She makes mortgages as painless as they possibly can be. Would recommend her wholeheartedly.

September 30, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you for your kind words!

We’re glad we could make the mortgage process smooth and stress-free for you. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Excellent service from initial call…

Excellent service from initial call through to completion. We were regularly updated on the progress and couldn't have asked for a better broker. Thanks to everyone at family mortgage solutions for making our dream come true.

August 8, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you so much for your kind words! We’re thrilled we could help make your dream a reality and truly appreciate your support.

Rated 5 out of 5 stars

Amazing Service From Naz!

Naz was recommended to us by a family member who has always had amazing service, and she definitely lived up to the praise. She was always happy to answer our questions throughout the process, made everything feel straightforward, and even sent a thoughtful card when we secured our house. I couldn’t recommend her more!

September 25, 2024
Unprompted review
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Reply from Family Mortgage Solutions

Thank you so much for your kind words! We’re so happy we could make the process easy and enjoyable for you, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent, I would thoroughly recommend

Received an excellent service from Naz and her colleagues, very friendly and helpful in all aspects. I would use again and would recommend to anyone needing mortgage services.

September 25, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you for your kind words! We’re glad we could help, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Family mortgage solutions one of the…

Family mortgage solutions one of the best morgatge advisors. Experience with naz sooo many times . They are sooo good . Very knowledgeable .they are the best .

September 10, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience with us, and we really appreciate your support.

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with my broker. They are always professional, reliable, and easy to communicate with. The process was smooth from start to finish, and they kept me updated every step of the way. I really appreciate their guidance and efficiency — it made the whole experience much less stressful. Highly recommend

September 25, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you for your kind feedback! We’re glad we could make the process smooth and stress-free, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Great service from Razi and Nayra

Great service from Razi and Nayra. Very well experienced . I highly recommend the service.

April 25, 2025
Unprompted review
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Reply from Family Mortgage Solutions

Thank you for your kind feedback, we really appreciate your recommendation!

Rated 5 out of 5 stars

Highly Recommended

Being a first time buyer, I have received a great service from Naz and her team. She guided us right from mortgage application to completion and whole process was completed well within 3 months. Would highly recommend her services to anyone looking for mortgage.

September 30, 2024
Unprompted review
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Reply from Family Mortgage Solutions

Thank you for your kind words! We’re so happy we could guide you through your first home purchase and make the process smooth. We really appreciate your recommendation.

Rated 5 out of 5 stars

Great and sharp job

Great and sharp job , really good experience.
Highly recommended

September 22, 2025
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Reply from Family Mortgage Solutions

Thanks Marko! We look forward to a life long relationship of mortgages and protection.

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