Family Stickers Reviews 

1,549
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I love these stickers! I now have 3 on the back window, one for each of my great grandbabies, plus the words Great Grandbabies above them. Just added #3 today for our 1st great grandson born May 29... See more

Rated 5 out of 5 stars

I'm replacing my original family stickers only because the kids are now adults and the car has been out in the blazing Aussie sun for YEARS and my sticker is starting to crack and peal at the edges. T... See more

Rated 5 out of 5 stars

Bought a new car... and wanted to re-order almost the same stick-figure team as before, and dug-up my prior email receipt. The service-team replicated & made tiny modifications as requested, in a s... See more

Rated 5 out of 5 stars

We live in the UK and while in Florida in May we spotted the stickers on lots of cars. We asked a local couple where to obtain the stickers and had a set to the UK. My is taking delivery of a new... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

We hope you enjoy your Family Sticker product. Many of our products are made custom and we are happy to create a unique car sticker that suits your family.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

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Rated 2 out of 5 stars

Stickers are ok...

These are ok. Should just save the excess cash. And buy generic types.

most have already feel off, started to peel or fade.

Put on approx a week before Christmas!

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Special order

I ordered 3 different sets for our daughters' families. One family required 3 different characteristics for dad. A combination of 2 were offered, so we chose the most important 2 (glasses and goatee). With the additional section of the order allowing me to ask a question, I questioned whether a 3rd characteristic (hair, dark if possible) could be also added. I was contacted and offered hair options. I selected the style as well as dark hair. The custom order arrived and we have a very happy family eager to add their stickers to the family van.

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Perfection

In February it would make a year that my sticker family has been on my car and I could say I absolutely love it and would recommend it to anyone they I have no peeled off or faded and I realize that once I got up and addition and seeing that the color was still perfect!!!

December 28, 2016
Unprompted review
Rated 2 out of 5 stars

Poor Delivery

Hi,
I'm sorry to say that I had a very disappointing experience with family stickers. First time the order was returned back to the sender for wrong shipping address. Second time, I sent them the correct address and again it was typed wrong and I had to go to USPS answer a hundred questions about the package and then finally receive it. It was a big hassle and I had a very disappointing experience. Otherwise the sticker was was neat and as expected if not for the bad delivery experience I would have given a five star rating.

December 28, 2016
Unprompted review
Rated 5 out of 5 stars

So easy!

Having the ability to customize the stickers is so much better than off the shelf! Plus, the price is nice and low!

December 27, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!

Stickers look great! Everything was exactly how I ordered it! Thanks!

December 26, 2016
Unprompted review
Rated 2 out of 5 stars

Turnaround time and shipping was a joke

Ordered a sticker on the Tuesday before Thanksgiving. Paid the extra $15 rush fee (as I didn't want to wait the 2-3 days the site said it could take to process the sticker), plus I paid for FedEx delivery.
The Friday after thanksgiving I still had not heard or seen anything. I emailed asking what was going on and was told they had left for the holidays when my order came in (apparently they take the entire week off? Would have been nice to mention that on the website), and that the order would be shipped within a day. The following week (at this point the event I wanted to give the sticker as a gift at was over, so I didn't even really need it any longer), I received an email from USPS stating a package was mailed and was underway. I again sent an email asking what happened to the FedEx shipping and was told they mistakenly sent it USPS, but not to worry, another sticker would be sent shortly. Two days later, I received an email from FedEx stating a package was under way. When I complained about the rush fee, it was finally refunded (by this time it was Dec 7th - a full two weeks after ordering). Two stickers arrived (one FedEx and one USPS) after that.
I am appalled at the lack of communication, the poor customer service, the resistance to acknowledging the problems or issuing a refund.
The sticker itself appears to be OK, but again, my deadline was missed, so I will not be able to use it. Will definitely NOT use this company again.

December 25, 2016
Unprompted review
Family Stickers logo

Reply from Family Stickers

Simon,

My name is Jay Noller and I am the Vice President of FamilyStickers.com. I want to start off by offering my apologies for the challenges you had receiving this order and the lack of communication from our team. This morning I personally went through your ordering experience step by step with our customer service and shipping and receiving teams and used this as a teaching tool. We understand we needed to be more proactive anytime we are handling orders during our holiday rush and over communicate shipping times and deadlines along with eliminating errors. We processed thousands of orders the past two months and were able to maintain a less than 1% order error rate. To get our order error rate to zero is always our goal, but that goal does not help when you are the recipient of an error in shipping.

After speaking with our team, we have made internal adjustments to make sure this does not happen to anyone else in the future. As a token of our appreciation for bringing this to our attention and to help lessen the sting of missing an event. I have authorized a full refund for all shipping costs and the cost of the order itself. Please keep both sets of decals as a promise we will always try to do the right thing for our customers.

If you have any additional questions please do not hesitate to reach out at: sales@familystickers.com

Thank you again for order and please consider us for any future orders. Have a great New Years.

Sincerely,

Jay Noller
Vice President

Rated 5 out of 5 stars

2 different characters for each car

My wife and I have a car each so we decided to get a set for each car doing different things . On my car it was bike riding and on her car it was her looking stylish and me in a canoe as I love it . The comments we have had are that they are both great . There was no stress in ordering or mail delivery . We will be getting more of their products

December 24, 2016
Unprompted review
Rated 5 out of 5 stars

My animal family

From what I can see, they came out GREAT!! I looked up at a light to see them. I haven't put them on yet because the directions told me it should be no colder than 50 degrees. I'll put them on in the spring.
I can't wait to see them on. It's going to be soooo cute😊

December 16, 2016
Unprompted review
Rated 5 out of 5 stars

Not only great options, but good service

Bought a new car... and wanted to re-order almost the same stick-figure team as before, and dug-up my prior email receipt.

The service-team replicated & made tiny modifications as requested, in a series of 5 or so emails in about a week, and the new stickers are just right.

December 16, 2016
Unprompted review
Rated 5 out of 5 stars

Love these stickers!!!!

We live in an area where we have over 110 degree summers. Love that i can still make my kids shorter than me when in real life they are all taller. Both sets we have had have lasted 4+ years. Our heads are starting to peel off and we look headless.

December 15, 2016
Unprompted review

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