Sage Green Suit…
I ordered a sage green suit from Famous Jackets, the picture on the website looked just like what I was looking for.
Sadly, when it arrived it did not look like the picture on the website, the shoulder pads in the jacket didn’t sit right on my shoulders, it was slightly too long in the leg of the trousers and the colour wasn’t the same.
The communication from the company was brilliant, they answered all my queries very promptly. Great customer services.
I received a full refund and told to keep the suit, which will go to the charity shop possibly as I will not wear it.
The issue was resolved and my refund was back in my account within 3 working days. So, although I didn’t get what I wanted in the end, the issue was resolved promptly and efficiently. It’s just a shame the products don’t match the website or the quality.







