Fanciful Doll Reviews 113

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the magical quality and beauty of the products, often comparing them to fairytale garments. Customers consistently highlight the impeccable customer service, noting the kind, attentive, and helpful staff who go above and beyond to ensure satisfaction. The delivery service is frequently mentioned as fast and efficient, with many expressing surprise at how quickly their orders arrived, even from overseas. Reviewers are also impressed with the high quality and craftsmanship of the dresses, which often exceed expectations and make them feel stunning and like a princess. However, some customers also noted issues with sizing, particularly for those with larger busts, and mentioned that the dresses might not provide adequate support or fit well for curvier figures. A few other people also felt that the material quality was poor, describing it as plastic-like and not durable, with concerns about stitching and overall construction. Some reviewers were not happy with the transparency regarding shipping costs and delivery methods, suggesting clearer information and more secure options for high-value items.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight over the unique... See more

Quality

Customers had positive experiences with quality, frequently praising the incredible build, material, and... See more

Order

Clients share positive opinions on order, with many expressing fantastic experiences and noting that their... See more

Delivery service

People report positive experiences with delivery service, often noting fast shipping times even for... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as friendly, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fanciful Doll weaves pure magic into every dress. Each piece is more beautiful than the last, like something lifted straight from a fairytale. Their customer service is impeccable kind, attentive, and... See more

Rated 5 out of 5 stars

I bought the Dresden China Mademoiselle Gown. It had been advertised to me on Facebook while I was actively searching for a wedding dress. I fell IN LOVE!!!!! I'd say shipping was pretty fast,... See more

Rated 5 out of 5 stars

I could spend all day singing praises for Fanciful Doll. I am planning my wedding and made the easiest choice to go with Fanciful Dolls for my own gown as well as my bridesmaids. The customer servic... See more

Rated 5 out of 5 stars

I shopped the sale and found a beautiful dress. I had some questions and all questions were answered promptly and followed up on. Maria was my assistant and she was able to help me even further. The d... See more


Company details

  1. Dress Store

Written by the company

Fanciful Doll is an independent bridal and occasionwear brand focused on thoughtful design and intentional production. Our pieces are inspired by old-world romance and crafted to feel timeless — from corseted bodices and layered skirts to lace, ruffles, and sweeping trains. We believe in transparency, attentive customer care, and creating garments that feel personal, not mass-made.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect

Perfect! I have several dresses from this brand and I have yet to be disappointed. For some context: I do not buy from Shein, Forever21, etc.
I do pay a "higher than average" price for my clothing as I am stickler for quality. I am a DDD/F, so I take this into consideration.
The bodices are structured and thick, which I highly value because of my bust. The dresses do not stretch, so keep that in mind; but you don't typically want these types of garments to stretch in order to maintain shape.
I have had questions prior to ordering and they always respond promptly despite the time difference (I am USA, Pacific). Shipping takes about 2 weeks with standard shipping and I haven't had an issue. Dresses are packed in a box which I much prefer over the ziplock-like bags that most companies use.
I will continue to order from them!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

The dress is EVERYTHING

I had been looking at (stalking) Fanciful Doll's Instagram for about a year, dreaming of the day I could finally buy one of their dresses. That day finally arrived, and I bought the Gothic Fairytale Duchess gown. It's gorgeous! The material is light and breathable. It took 12 days to arrive from London to the east coast of the United States. I would definitely buy from this store again!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

The Dress of my Unicorn Dreams

This review is a bit delayed, but it is something I have been meaning to do since last month.

Last year, I ordered the Lilac Skies Belle Dress for a fantasy ball in April. I was ordering rather close to the date of the event –– it was a last minute decision to go –– and Emily was so great at communicating with me the timings of the dresses coming from their manufacturers, to when it would arrive with me, and ensuring I ordered the correct size as I was in between sizes. I ended up going in a different dress to the event in 2023. However, when I got tickets to another fantasy ball up in Scotland this year I knew I had the perfect gown for a royalcore, fantasy, bookish extravaganza!

When I tell you that this dress is stunning, shimmering, full of floof and flounce, I mean it –– and those word barely cover everything I love about this gown. So many people came up to me, complimenting my gown, asking me where I got it from, saying they are obsessed with the material and shade of the purple. Every time I sang the praise of Fanciful Doll.

This is one of the most beautiful gowns I own. I wish I had more opportunities to wear it to be perfectly honest! I have a photoshoot planned for later this month to get the perfect Last Unicorn style photos (which was the look I went for at the ball in Scotland), but if you need proof of how beautiful this gown is, I invite you to look at my instagram (@/_yousei). This gown is honestly so much MORE –– beautiful, elegant, ethereal –– in person.

I already have my eye on a few other gowns from Fanciful Doll, and you can bet that I will be getting them in the near future!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Magnificent gown!

Magnificent gown! I am over the moon with my Odile's Triumph! I contacted Emily regarding the sizing as it looked like I was between sizes and she replied quickly and very helpfully. I ordered the recommended size and it fits like a dream! It is as full as the pictures suggest and is well made. The only downside is that I now want to wear it every day!!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I have just received my order from fanciful doll and I am extremely happy with my dress.
I ordered the 'Prima Ballerina Mademoiselle Gown' on pre-order (due to my size being out of stock) and was surprised when it was shipped a week earlier than specified. It then arrived within a couple of days of being shipped which I was very pleased with.
When I was ordering the dress, I wanted clarification on which size I should order and I got a quick response from the owner that I found to be helpful and personalized to me which I appreciated, so I am very happy with the customer service that I got.
The dress is very flattering on me and very well made. The fabric choice doesn't feel too heavy and allows me to move freely, but the material used feels high-quality and has this beautiful sparkle to it.
I definitely got a dress that felt worth the money and I can say with certainty that I will be ordering again from them in the future.

March 18, 2024
Unprompted review
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