Fandango Fountains logo
Visit website

Fandango Fountains  Reviews 72

•
TrustScore 4 out of 5

4.2

Landscape Designer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

as far as the company sending the good it was a 5 star experience as it was very efficient in sending it off. As far as the the Interparcel people was concerned there was lack of communication. We we... See more

Rated 4 out of 5 stars

Site was a little sluggish in terms of providing inventory update, during ordering and showed a back ordered item as 2 available! However, when called, friendly staff is more than willing to provid... See more

Rated 1 out of 5 stars

Ordered fountain and told it was on backorder. No communication from Fandango about ETA without chasing, and had to do so multiple times as every time I received a wildly inaccurate target (total... See more

Company details

  1. Landscape Designer
  2. Decoration and Interior Design Store
  3. Fountain Contractor
  4. Garden Furniture Shop
  5. Gift Shop

Written by the company

It is best to choose a water feature design that is fitting with the scale and style of you home while also keeping your lifestyles in mind. Ponds are popular water features and, like pools, come in both in-ground and above-ground styles. Above-ground ponds are easier and faster to build than in-ground ponds and may be safer options for parents of young children. Streams and waterfalls also are popular and can make use of natural variations in property grading. Fountains can be freestanding structures or a component of a pond or another body of water. The location of the water feature can impact its maintenance. For example, a fountain or pond located directly under deciduous trees will require more frequent cleaning to remove leaves and tree debris. Ponds that receive direct sunlight may have more pronounced algae growth. Maintaining Your Water Feature: Water features require the constant flow of water to prevent stagnation and proliferation of mosquito and other insect larvae. This in turn requires a pump to push the water around. The water pump should be securely situated on level ground so that vibrations will not cause the pump to move around and eventually loosen fittings. Even pumps protected by an intake filter or screen can become clogged with debris. It's necessary to routinely inspect the screen and the pump filter and remove any obstructions. Otherwise, the pump motor can overheat and malfunction. Finding Ideal balance: Similar to pools, algae can be the root of all evil in garden features. Controlling nutrients, which may involve watching the levels of nitrogen compounds and phosphorous, will help control the algae. Avoid locating the water feature where lawn and garden runoff will find its way into the water. Filtration and routine testing of water levels also can help. Water features that are not meant to become wildlife habitats may benefit from a mild sanitizer to keep algae at bay. A thorough cleaning of liners at the end of the season to eliminate materials that build up on the bottom can help, too. Preparing for Cold Weather: In winter you decide if you want to keep the water feature running or shut it down. This is the time to cut back the dead plant material and remove any unwanted elements from the water. Remove pumps and drain water feature lines so they can so to avoid freezing.

Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Long wait and completely broken

After waiting 3 to 4 months the statue arrived yesterday 22nd Dec. Opened the package to find the statue broken in several places with some broken parts missing totally from the box. I tried to glue as many as I could together but it just collapsed so I had to throw it all away. A total waist of time and money. Never will purchase anything from you again.

December 22, 2025
Fandango Fountains logo

Reply from Fandango Fountains

Sorry to hear that, we didn't break the item. This damage is sustained in transit. You shouldn't need to glue anything. We will send you a replacement

We need pictures emailed to info@fandangofountains.com.au

Rated 5 out of 5 stars

Fast and efficient service

Fast, with quick responses and very helpful with my enquiries both over the phone and email. Shipped out same day. Super smooth transaction. Love the item. Thank you

December 11, 2025
Rated 5 out of 5 stars

Excitedly happy

I’m happy with my purchase and absolutely love my planter. Bought online with no problems. Easy checkout. Posted quickly. Thank you for the experience

October 6, 2025
Rated 5 out of 5 stars

Fast

Fast, informed service , great product

November 25, 2024
Rated 1 out of 5 stars

Still have not received my package it…

Still have not received my package it was meant to be delivered on the 22nd still as of the 26th no package... I have had 2 days without pay waiting for this only to be told it won't be here until 27th when I'll be at work all day till 6pm not happy that I've lost money to be here

November 19, 2024
Rated 1 out of 5 stars

Fountain excellent; Incredibly poor communication on ETA

Ordered fountain and told it was on backorder.

No communication from Fandango about ETA without chasing, and had to do so multiple times as every time I received a wildly inaccurate target (total wait was 7 months, kept being told dates 2-4 weeks in the future for the entire period).

To be clear, the fountain itself is great and I'm very happy with it.

September 25, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look