Jess manages to go above and beyond on her job functions. I am always left astounded at the level of dedication and hard work she puts in every situation. She is incredible!! Mathew is dedicated, ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jess manages to go above and beyond on her job functions. I am always left astounded at the level of dedication and hard work she puts in every situation. She is incredible!! Mathew is dedicated, ha... See more
Company replied
Jess and Nicola are quite frankly amazing. They have been able to assist us over the holiday season, with staff absences nearly every week. 3pm or 3am they will both do everything to cover shifts for... See more
Am grateful to Frank and partners for the opportunity to work in the care and support job. It has been a wonderful experience. The management has been incredibly dedicated to making sure staff get shi... See more
FRANK & PARTNERS has been a great place as a healthcare support worker with brilliant and experienced staff members. JAZIB “Amazing service, friendly staff and always welcoming”. JAZIB keeps his cool... See more
Company replied
F&P Healthcare is a healthcare staffing agency based in Leeds, supporting organisations across West Yorkshire and beyond. We connect care providers with people who understand the importance of compassion, professionalism and dependable support. We provide staffing into adult care services and children’s residential settings, helping organisations respond to their workforce needs. Our services also include cleaning and catering staff, recognising that well-supported care environments depend on a wider team working together. Our approach begins with understanding each organisation’s requirements. Every setting is different, and we aim to match staff to the role, working environment and needs of the service. We value clear communication, respectful relationships and a practical approach to staffing. For people seeking work, F&P Healthcare offers opportunities to contribute to services where their skills and attitude can make a meaningful difference. We welcome individuals who take pride in their work, treat others with dignity and share our commitment to supporting care teams. We believe strong staffing partnerships are built through listening, accountability and consistent communication. Whether you are an organisation looking for staffing support or a candidate exploring your next opportunity, our team is ready to discuss your needs. Visit www.fandphealthcare.com to explore our services, view career opportunities or contact us.
1 Whitehall Riverside, Leeds, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jess manages to go above and beyond on her job functions. I am always left astounded at the level of dedication and hard work she puts in every situation. She is incredible!!
Mathew is dedicated, hard-working, and yet still tenacious at the same time. He is an inspiration to all of us!
Jazib keeps his cool even in the most stressful situations. He is very professional, maintains composure and thinks quickly on how to resolve issues. Keep up the good work!

Reply from Fandphealthcare
Frank and Partner has been a fantastic and wonderful healthcare organization. It delivers the best service for its clients and also the employers. The level of understanding and commitment is top-notch and I could have never asked for a better company rather than this.
The management team gives their best to put smiles on individuals' faces as they dedicate their time and listening ears to us.
JESSICA has been a wonderful manager who will make sure you are comfortable and happy with your work. She listens to your complaints and also motivates you so as to be at your best
MATTHEW has been a great listener and very responsive no matter the time of the day he is contacted. He has been a wonderful workforce coordinator. His calmness and smiles is a top-notch
JAZIB has been delivering great service too. We all know money makes us smile 😁 and personally always looking out for my pay. If there is a concern, whenever he's contacted, he will patiently explain it to you without getting angry.
The level of patience, dedication and commitment that the management put into the company helps in delivering the best to the clients…
Thank you, Frank and Partners ❤️

Reply from Fandphealthcare
Frank and Partners have a motivated workforce with the required skills and experience that's why they are able to provide high quality service to meet the needs of the people they support.
One other thing I observe about Frank and Partners is that they provide their team members with constant training and inductions linked to their roles. Our own dear Jessica is always at her best to ensure improvement on performance to meet service needs.

Reply from Fandphealthcare
They know how best to treat their staff. Good listeners. Especially a staff called Mathew.

Reply from Fandphealthcare
A great company that bridges the gap between the Wellbeing of staffs and clients satisfaction. They present their staffs a platform for transformation and growth by ensuring upskilling in terms of trainings to meet up with the fast growing demands in the social care sector and enabling professionalism in carrying out their duties. Great company, great experience.

Reply from Fandphealthcare
Frank and partner has been a wonderful and excellent organisation.They are after the welfare of staff and their work suit my availability. Staffs are really helpful and always waved in for staff when there is any concern. Mathew is a wonderful staff as he is very versatile and always ready to help when the need arise.He gracefully allocated shift with fairness without any form of prejudice. Also, Jess has always been wonderful in responding to my concern.

Reply from Fandphealthcare
They are professional at Frank and Partners and always willing to support and meet one’s needs especially Matthew who is ever ready…

Reply from Fandphealthcare
There was a time last year when i was on a shift at a cygnet hospital i don't know what actually happened that made the management to cancel the shifts of all the agencies staffs that day. Fortunately i was the only agency "Frank&partners" staff retained that day with the swift intervention and response of. Mr Matthew Ogunmuyiwa. His dignity and that of the agency "Frank&partners" missions, and quality service provisions was acknowledged. Hence the need for positive continuation of the management is imperative.
Thank you.

Reply from Fandphealthcare
Frank and Partners is an outstanding social and care agency in the UK. Their dedication to providing compassionate and personalized support sets them apart. The team's transparency and commitment create a trusting and positive experience for both clients and their families. Highly recommended for their exceptional service in the social and care sector.

Reply from Fandphealthcare
Frank and Partners have made life very easy for me by allowing us have a flexible schedule and treating staff like family members and that's why I enjoy working with them especially Jazib, who goes to any length to ensure my needs are met and he doesn't care about the time I reach out to him he is always willing to help and even when its not within his reach he will go the extra mile to make sure I get what I want.

Reply from Fandphealthcare
We had some short term staffing issues and we used Frank and Partners. We have used many agencies over the last few years... Frank and Partners in my opinion have been amazing. They took the time to understand our needs, got to know the management team and ensured the staff sent to us had the correct skills. Frank and his team have been amazing and if anyone is looking for staffing over Christmas or has recruitment issue, i can confirm Frank and Partners are the team you need

Reply from Fandphealthcare
Jess and Nicola are quite frankly amazing. They have been able to assist us over the holiday season, with staff absences nearly every week. 3pm or 3am they will both do everything to cover shifts for us and ensure the right staff are sent to the job. We cannot thank you all enough for assisting us, we look forward to continuing to work with such professionals who understand our business needs.
Frank and partners’ passion and care for both workers and service users is inspiring. With knowledgeable and professional team, they have a good system of working.

Reply from Fandphealthcare
Apart from the delay the whole online experience is an innovative one and the customer service experience is nice

Reply from Fandphealthcare
Your approach goes beyond the typical transactional nature of recruitment, it is evident that you truly care about the wellbeing and success of both candidates and clients. Your style of communication is authentic, it always feels warm, personal and sincere. There is respect, empathy and understanding in all your responses. Thank you for your incredible work.

Reply from Fandphealthcare
What sets Frank and Partners apart is their unwavering support for professional growth. Frank's guidance and mentorship have been invaluable to me. He consistently encourages personal development and provides insightful advice to help individuals thrive in their chosen fields. I have felt empowered and inspired to reach new heights in my career, thanks to his guidance and encouragement. I have especially liked the autonomy and the support of assertiveness in the workplace.
The emphasis on nurturing talent and fostering a supportive environment is evident in every interaction with Frank and his team. They genuinely invest in the success of their candidates, offering ongoing support and guidance even after securing a position. It's refreshing to work with a company that genuinely cares about the long-term success and happiness of their candidates. With their expertise, care, and commitment, they will undoubtedly help you discover and excel in your true potential.
Thank you, Frank, and the entire team at Frank and Partners, for your outstanding support and the opportunities you have provided. I am immensely grateful for the positive impact you have had on my career.
I must say judging by the recruitment process of FrankandPartners that they indeed stand by what they represent. VIP care services. Their standards for care is really high as should be expected considering the importance of the service of care giving. Their prompt response to emails is exceptional. The training sessiona are well loaded with required skills. It was a very informative time for me during training and I look forward to joining their movement. Thanks to Jade Grainger for her support all through the process. Her prompt response to emails with required feedbacks is exceptional.

Reply from Fandphealthcare
Great service they provide, very coordinated and highly professional.
Highly responsive via email and call especially Jade Grainger who handled all my portfolio.

Reply from Fandphealthcare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.