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Review summary

Created with AI, based on recent reviews

Evaluating 452 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and design, often highlighting their comfort and flattering fit. Many appreciate the effective compression, noting its benefits for support and pain relief. The customer service is frequently described as top-notch, with people commending the team's responsiveness, helpfulness, and willingness to resolve issues efficiently. However, some customers experienced issues with order fulfillment and delivery, with packages occasionally being delayed or not received. There are also mentions of inconsistent sizing, leading some to receive items that did not fit as expected. A few people also felt that the product quality, particularly regarding durability and compression effectiveness, did not always meet their expectations.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly praising the comfort, support, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the high quality of the... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise easy online ordering and fast... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent, professional,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had sizing issues with my first order, most products were returned. Fanka Support provided hassle free assistance, credits & replacement products with a week! I've since ordered 3 more times. The l... See more

Rated 5 out of 5 stars

These leggings are super comfortable and look great. I always get compliments when I wear these or asked where I got them from. They really do not slide down on your waist and hold you comfortable,... See more

Rated 5 out of 5 stars

I’ve always known Fanka for the leggings, until I found the EmbraceUp top! It’s a huge game changer for me. I have scoliosis, arthritis in back and neck, and disk damage. I’ve tried a $200 br... See more

Rated 5 out of 5 stars

I found this company on social media and have not been disappointed with the products. I love how the leggings and shorts fit when wearing them. They provide support in all the correct areas. An adde... See more


Company details

  1. Activewear Store

Written by the company

Get a lifted and toned look with Fanka. Fanka is a fabricnology (Fabric + Technology)-oriented apparel brand devoted to making women shine.


Contact info

4.1

Great

TrustScore 4 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't go wrong

Great Product. Can't wait until spring to wear them all the time. From A to Z it has been a great experience. Outstanding customer service.

October 11, 2025
Rated 3 out of 5 stars

Wrong color

Ordered black got purple. Ordered 2 because of discount and ended up paying full price on both. Still good product

October 14, 2025
fanka.com logo

Reply from fanka.com

Dear customer,

Thank you for taking the time to share your shopping experience with us.
We wish to take this opportunity to apologize for any inconvenience that has been caused.

Please note that the promotion is for the limited colors, not for all colors. The color you ordered doesn't participate in this promotion. 
Again,we apologize for any inconvenience caused to you, and thanks for your understanding and support.

Best regards
Fanka Customer Support Team

Rated 5 out of 5 stars

Customer service

I received a pair of leggings and they had a hole in them so I started an exchange and they sent me a Lable to return the damaged pair and then they would send me a new pair. They emailed me and said don’t worry about sending the damaged pair back we will just send you a new pair right away! Great customer service and made me very happy

October 10, 2025
Rated 1 out of 5 stars

I have no idea how you did because I…

I have no idea how you did because I never received product!

October 17, 2025
fanka.com logo

Reply from fanka.com

Dear customer,

Thank you for taking the time to share your shopping experience with us.
We wish to take this opportunity to apologize for any inconvenience that has been caused.

Your order is in transit and you can track your package using the following link: https://www.yuntrack.com/parcelTracking?id=86562051760637120090
Please allow some time for your order to arrive.

Again, we apologize for any inconvenience caused to you, and thanks for your understanding and support.

Best regards
Fanka Customer Support Team

Rated 4 out of 5 stars

sizing

Quality of tights is excellent, however, normally a medium or size10 AUS . These tights run small suggest you go up a size.

October 11, 2025
Rated 5 out of 5 stars

Well-made, beautiful, and functional

I was pleasantly surprised by the quality and the packaging - well-made, beautiful, and functional. I will definitely buy more.
Just one warning: pay attention to the size chart! I normally wear size S. The chart on the website suggested my choice should be M. I followed the lead and ordered M. It fits tightly and could not be any smaller.

October 9, 2025
Rated 5 out of 5 stars

Good experience

I live in Canada I was concerned about duty/tariffs...but I really wanted to get a pair of the leggings, actually got 2, got them today, very pleased so far...no duty or tariffs, they came via China, I just paid on order!
Thks Fanka

October 15, 2025
Rated 1 out of 5 stars

Undelivered product after 2 weeks!

Ordered on Oct. 9. Still haven't received the item and it's Oct. 23.

October 9, 2025
fanka.com logo

Reply from fanka.com

Dear customer,

Thank you for taking the time to share your shopping experience with us.
We wish to take this opportunity to apologize for any inconvenience that has been caused.

Your order was delivered and you can track your package using the following link: https://www.yuntrack.com/parcelTracking?id=86312751759975281219

Again, we apologize for any inconvenience caused to you, and thanks for your understanding and support.

Best regards
Fanka Customer Support Team

Rated 1 out of 5 stars

Delivery time not good

It's been weeks since I ordered, and I still do not have merchandise. I would like faster delivery time.

October 16, 2025
fanka.com logo

Reply from fanka.com

Dear customer,

Thank you for taking the time to share your shopping experience with us.
We wish to take this opportunity to apologize for any inconvenience that has been caused.

Your order was delivered and you can track your package using the following link:
https://www.yuntrack.com/parcelTracking?id=86536411760561503142

Again, we apologize for any inconvenience caused to you, and thanks for your understanding and support.

Best regards
Fanka Customer Support Team

Rated 1 out of 5 stars

It would be nice if I could give a…

It would be nice if I could give a review but I have never received my leggings and quite honestly it's been over a week with no leggings I plan to send them back as I purchased other ones waiting on this so no I can't say I recommend them

October 16, 2025
fanka.com logo

Reply from fanka.com

Dear customer,

Thank you for taking the time to share your shopping experience with us.
We wish to take this opportunity to apologize for any inconvenience that has been caused.

Your order was delivered and you can track your package using the following link: https://www.yuntrack.com/parcelTracking?id=86523371760526703687

If you don't like it, you can submit a return request on our website. We will provide a prepaid return label.

Again, we apologize for any inconvenience caused to you, and thanks for your understanding and support.

Best regards
Fanka Customer Support Team

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