Rajvanth from Fantastic Cleaning came today for a deep clean of my kitchen, and she did an excellent job. She was extremely thorough, paid great attention to detail, and left everything spotless. I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from start to finish. The team was professional, punctual, and highly knowledgeable. I didn’t need to explain much—they quickly understood exactly what needed to be done and got stra... See more
Company replied
Stalyo and Videlina leave the house looking and smelling fresh again! They are reliable, punctual and hard working. Always happy to focus on the key areas of cleaning as requested by me, and they do a... See more
Company replied
Yesterday I had a garden service and the team were very pleasant, with 10 out of 10 customer service. However, the job felt a bit rushed and I wasn’t completely satisfied with the result. I cont... See more
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Company details
About Fantastic Services
Written by the company
About the company: Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.
With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.
From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.
Contact info
9 Temsford Close, North Harrow, HA2 6LB, London, United Kingdom
- 020 3746 7791
- office@fantasticservices.com
- fantasticservices.com
One Membership. All the benefits.
4.6
Excellent
51K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fantastic Services
Dear T A,
Thank you for sharing your experience.
We are pleased that you are happy with the outcome from your Gardening service in Hornchurch and grateful for your support.
Kind regards,
Fantastic Services
Reply from Fantastic Services
Dear M Ashe,
Thank you for your brilliant feedback of the One-off cleaning in Harrow.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service.
It would be an honour for us to assist again.
Warm Wishes,
Fantastic Services
Reply from Fantastic Services
Dear James,
Your feedback means a lot to us.
We are happy to hear that you had a great experience with our One-off cleaning in Homerton.
Kind regards,
Fantastic Services
Reply from Fantastic Services
Dear Fiona,
We appreciate your 5-star review and your support following your Gardening visit in Barnet.
It means a lot to us!
Kind regards,
Fantastic Services
Excellent service!
Tina and Angel were very friendly, professional, quick and very tidy. I would recommend them for garden services. They took time to give me advice on maintenance for the next few weeks and for the future for my new cloverfield grass.
April 29, 2026
Reply from Fantastic Services
Dear Olivia,
We truly appreciate you taking the time to share your experience.
It is great to know that everything went smoothly and that you are happy with the Landscaping service in Greenwich. Your feedback means a lot to us and motivates our team to keep delivering a high standard of service.
Kind regards,
Fantastic Services
Dipa came online she was very friendly…
Dipa came online she was very friendly and nice she completely the work in a timely manner and did a great job.
Thank you
April 29, 2026
Reply from Fantastic Services
Dear customer,
Thank you for your lovely feedback with the One-off service in Hayes.
We work hard in order to ensure we are punctual for our clients as we are aware of how important that is.
Knowing that it is appreciated and results in happy customers is sheer motivation for us.
Thank you for choosing us,
Fantastic Services
Terrible first impression - better response after escalation
So far my experience has been terrible and I only signed up with them today. I've already struggled to reach customer service, log into my online account which was set up over the phone, then had customer services argue with me that it wasn't their sales person's responsibility to inform me of reschedule charges when they pressured me into booking (and told me happily that I could call back to make changes), and I am now waiting for them to 'investigate' and call me back... worried I have made a mistake going with them.
Update: I did get a call back from Fantastic Services and they have been very helpful with rectifying the situation and rebooking without the additional charge. I therefore felt I should upgrade this review to reflect their response and quick action. I will do the same again once I have experienced the services requested.
April 29, 2026
Unprompted review
Reply from Fantastic Services
Dear Sabrina,
Thank you for sharing your feedback with us and for giving us the opportunity to reach you directly and offer our immediate assistance.
It is absolutely our responsibility to clearly inform you of our terms and conditions, including any rescheduling charges, and we are truly sorry that a first-time customer like yourself had such an experience.
Please be assured that we have now rescheduled all the requested bookings accordingly to honour your request. We sincerely hope that the quality of the service will meet your expectations and help restore your confidence in us.
Thank you once again for bringing this matter to our attention. We truly hope to have the opportunity to serve you better in the future.
Kind regards,
Fantastic Services
Second time they have come round very…
Second time they have come round very polite and efficient
April 29, 2026
Reply from Fantastic Services
Dear Paul,
Thank you for your brilliant feedback of the Gardening service in Oxford.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service.
It would be an honour for us to assist again.
Warm Wishes,
Fantastic Services
Great work by Anton and Mihail!!
April 29, 2026
Reply from Fantastic Services
Dear Mr Dsouza,
We greatly appreciate your positive review.
It is always rewarding to hear that our efforts have met your expectations and you are happy with the Gardening service in Croydon.
Kind regards,
Fantastic Services
Reply from Fantastic Services
Dear Thorsen,
Thank you for your 5-star rating!
We are thrilled to know you are happy with our One-off service in Hammersmith.
Kind regards,
Fantastic Services
Our garden looks brand new
Our garden looks brand new! Thanks for making this process seamless and easy. The guys did a great job!
April 29, 2026
Reply from Fantastic Services
Dear Hannah,
Thank you for your kind feedback.
We are really pleased to hear that you had such a positive experience with our Gardening team in Clapham and that the service met your expectations. Your comments are greatly appreciated and will be shared with the team.
Kind regards,
Fantastic Services
Excellent service with friendly
Excellent service with friendly, hard working team will definitely use them again .
April 29, 2026
Reply from Fantastic Services
Dear Nicole,
Thank you for taking the time to share your feedback following the Gardening service we provided in Whetstone.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
We remain at your disposal and we look forward to assisting you again.
Warm Wishes,
Fantastic Services
Reply from Fantastic Services
Dear Debbie,
Thank you for your kind words.
We are delighted to know that you are satisfied with the Regular cleaning visit in Bow and truly value your feedback.
Kind regards,
Fantastic Services
Efficient polite pleasant good luck…
Efficient polite pleasant good luck best wishes for all your endeavours
April 28, 2026
Reply from Fantastic Services
Dear Anu,
Thank you for your brilliant feedback following the regular cleaning in Fulham.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service.
It would be an honour for us to assist again.
Warm Wishes,
Fantastic Services
My cleaner today was very thorough
My cleaner today was very thorough. He used his initiative and found everything he needed - I'd gone out to walk the dog! And he did a great job, was friendly and polite, going the extra mile.
April 28, 2026
Reply from Fantastic Services
Dear Janet,
Thank you for your thoughtful feedback. We are delighted to hear that you are happy with the One-off cleaning visit in Eltham and that the results met your expectations.
Kind regards,
Fantastic Services
These guys have been the best gardeners…
Iskren and Denis have been the best gardeners that have been to me, they are polite and did everything exactly as I wanted including a last minute add on when they trimmed my large apple tree.
I have requested them to be my main go to team. Excellent!
April 25, 2026
Reply from Fantastic Services
Dear Phil,
Thank you for your wonderful feedback.
We are delighted to hear that Iskren and Denis delivered such an excellent service and met all your expectations following the Gardening in Harrow, including accommodating your last-minute request. It is great to know their professionalism and attention to detail made such a positive impression.
We truly appreciate your trust in requesting them as your preferred team and look forward to assisting you again.
Kind regards,
Fantastic Services
Thank you Stalyo & Videlina!
Stalyo and Videlina leave the house looking and smelling fresh again! They are reliable, punctual and hard working. Always happy to focus on the key areas of cleaning as requested by me, and they do a brilliant job of going through the entire house by themselves without any questions.
April 28, 2026
Reply from Fantastic Services
Dear Ai,
Thank you for your lovely feedback following the regular cleaning in Bath.
We are delighted to know that our service providers have impressed you so much and we will make sure they are made aware of your feedback as it will surely be found very motivational.
We look forward to impressing you, even more, the next time.
Kind Regards,
Fantastic Services
Reply from Fantastic Services
Dear Gaya,
Thank you for your brilliant feedback with the regular cleaning service in Keston.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service.
It would be an honour for us to assist again.
Warm Wishes,
Fantastic Services
Iliyan was wonderful
Iliyan was wonderful! Very kind, friendly, and knowledgeable. We were put at ease despite the situation.
April 28, 2026
Reply from Fantastic Services
Dear Elenor,
We sincerely appreciate your review about the bed bugs pest control in Hampstead. It is wonderful to know that your experience was positive and that the service met your expectations. Thank you for your support.
Kind regards,
Fantastic Services
Garden Maintenance service booked on…
Garden Maintenance service booked on the 27th April with Andrei, Sandu I would like to commend you both gardeners for clearing the front gardens left and right im very pleased thank you for stripping the gardens right back bare the garden looks really good. Thank you both never seen such hard working gardeners for a long time no complaints just pure grafters well done keep up the great work you both deserve a pay rise or an incentive I will definitely be booking you both to maintain the front gardens great service professional aswell polite and approachable kept me informed of the gardens progress also the amount of garden waste / plus removal of the garden waster swept and cleared immaculate thank you fantastic cleaning services you have a great team of grafters all of the above I will be recommending your company to friends and family.
April 27, 2026
Reply from Fantastic Services
Dear Lil,
Thank you so much for your detailed and heartfelt feedback.
We are truly delighted to hear that Andrei and Sandu did such an outstanding job with your garden maintenance in Highbury and that you are so pleased with the transformation. It is wonderful to know their hard work, professionalism, and clear communication made such a positive impression, and that the final result met your expectations.
We will be sure to share your kind words with them. We also greatly appreciate your recommendation to friends and family.
Kind regards,
Fantastic Services
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