Fantasy Football Hub Reviews 950

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app and website as excellent, noting their ease of use and the abundance of valuable tools and features. Many users found the platform to be a game-changer for their fantasy football performance, helping them make smarter decisions, improve their rankings, and even win mini-leagues. The product is consistently praised for its comprehensive data, insights, and expert content, which cater to both casual and serious players. However, some customers also noted issues with the app and website, describing them as buggy, occasionally crashing, or failing to save data. A few people mentioned that the team optimization feature sometimes failed, requiring manual input, and that the app occasionally logged them out or treated them as if they didn't have a subscription. Additionally, some reviewers found the player potential points to be inaccurate and felt that late team reveals added confusion.

What people talk about most

User experience

People report positive experiences with user experience. Many consumers praise the user-friendly interface,... See more

Application

Reviewers mention positive feedback about the app, highlighting its usefulness for FPL enthusiasts. Many... See more

Website

Customers had positive experiences with the website. Many reviewers found it to be a very good and useful... See more

Product

Users describe positive interactions with the product, often calling it an "absolute game-changer" and an... See more

Competition

Customers consistently note positive experiences with competition. Many reviewers highlight that the tools... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great deal to end up near or at the top of your league. Got into FFH a little late so finished 2nd. Great tranfer suggestions and solid information regarding the upcoming game week. Helped me to make... See more

Rated 5 out of 5 stars

This a great tool for FPL Managers. Giving the opportunity to plan team in future gameweek, live points and rank. Provides suggested transfers and teams for wildcard and free hit. Gives points predict... See more

Rated 5 out of 5 stars

I find it so helpful using the FF price prediction tools, as well as points comparisons between specific players when deciding who to transfer in my team. I came 6th in my money league without using F... See more

Rated 5 out of 5 stars

Last season, I took the win your Mini league challenge. I did pretty well however, I didn't win my mini league. The guys at FFH gave me a free year subscription, despite missing the deadline for my re... See more

Company replied


Company details

  1. News Cooperation

Written by the company

The home of Fantasy Football.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

950 reviews

5-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Met refund criteria, confirmed by email in June, still no money back

I’m posting here as a last resort. I was eligible for the "Win Your Mini-League" guarantee and received an email from support on June 12th confirming I met the criteria. I opted for the refund rather than the membership extension, but communication completely stopped after that. I have sent multiple follow-up emails with no response. I would simply like the refund that was already confirmed in writing to be processed.

July 31, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi George. Thank you for your review. We're sorry to hear that you've heard nothing further on your refund. This is disappointing and we can understand your frustration. We have requested further information from you so we can look into things and get them resolved for you. Thank you for your patience. FFH Support

Rated 1 out of 5 stars

The app malfunctions treating me as if…

The app malfunctions treating me as if I don;t pay a subscription . Even on my lap top the team optimisation always fails , so you have to insert the team manually .
Plus the free hit option while working for that game week doesn't revert to my original team so I can't plan ahead . Fantasy football software engineers are mediocre . Why is the website as poor as it was 3 years ago ?

April 14, 2026
Unprompted review
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Reply from Fantasy Football Hub

Hi William. Thanks for leaving a review. We're really disappointes to hear about the recent issues you've had. We've requested further information from you so we can get things resolved for you. We hope to hear back from you soon. FFH Support

Rated 3 out of 5 stars

Sick of the glitches....

Good when it's working but totally sick of the glitches, constantly having to change my password and sign in every time.
This needs sorting, I don't have the same problem with any other site and I don't have time for it.
Having been a member for 3 years I've had it with FFH unfortunately and I won't be here next season. Enough is enough.

April 14, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Anne. Thank you for your review. We'd like to apologise for the issues you've faced and we're really disappointed to hear this. We have requested further information from you so we can look into it further for you. We hope to hear back from you soon. FFH Support

Rated 1 out of 5 stars

Terrible experience .

Terrible experience .
Signed up for a free trial and they charged me and now are contesting a refund .
Why would I sign up for a package 2/3 of the way through the season ?
Like previous people have said , bad customer service and screams SCAM.

March 11, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE - 10/04/26: HI Clarke. Thank you for providing us with the requested information. We have checked your account as well as your conversation with our support team. We can see that they didn't contest or refuse a refund, but advised you on how to go about claiming one. Apologies if there was any misunderstanding here. A colleague will contact you directly to discuss further.

Hi Clarke. Thank you for your review. We're sorry to hear of your experience with us. We have requested more requested more information from you so we can look into this for you.

Rated 3 out of 5 stars

Very disappointing experience with the…

Very disappointing experience with the Fantasy Football Hub app. On iPhone the pages don’t display properly so you can’t even see the full screen, which makes using the tools frustrating.

I’m also constantly being logged out and having to sign back in again, which shouldn’t happen with a paid service.

The content may be good, but the app itself really lets it down. Unfortunately I won’t be renewing my subscription
This a genuine review

March 8, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Andy. Thank you for your review. We're disappointed to hear of your experience with us and have requested your details so we can learn more about it as we look to improve. Thanks, FFH Support

Rated 1 out of 5 stars

Website didn't let me cancel

Website didn't let me cancel, I emailed support to cancel months ago. They still didn't cancel because I missed their email asking if I'm sure?? Nah mate i was having a laugh. Absolute joke. Not worth the money when you are paying, the UI is useless and slow.

January 29, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Archie. Thank you for your review.

We have checked the ticket you raised and can see that a member of our team replied to you within 23 minutes, offering you a reminder of your subscription benefits and to notify that your discount would be lost, as we didn't want to lose you.

As we didn't receive a reply confirming your wish to cancel until this morning, we hadn't processed our request. We will do this for you now and apologise for any inconvenience. FFH Support

Rated 1 out of 5 stars

Poor and almost scam-like customer service

Poor and almost scam-like customer service.
Intrigued, I signed up for a free trial to the website but ultimately decided it wasn’t for me and went to cancel >48hrs before my trial period ended.
The cancellation button wasn’t working and I couldn’t cancel. I created a ticket with customer services to hopefully resolve the issue. This was still <48hrs before the deadline.

I received an email back within a couple hours which was gratifying. However, after requesting help in cancelling my trial, my high opinions ended.

I was asked to show a screen recording of me attempting to cancel and after doing that within minutes I have since had radio silence 🤷‍♂️. It is now a week since those emails and I feel utterly scammed.

January 21, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Joshua. Thank you for your review.

We're sorry to hear of your recent experience with us. We did have an issue with our cancellation process last week and our team asked for a screen recording in order to help us troubleshoot the problem. We have checked your ticket and can't see a reply that included your recording. Please could you let us know where this was sent?

The issue has now been resolved but we have gone ahead and processed yours for you, as well as providing a full refund which will be with you within five working days. If you need anything further, please do let us know. FFH Support

Rated 2 out of 5 stars

Worth a try but not for me

This is first season using the app and its terrible. Its points predicting for players is so off the mark its laughable.
I don't find it to be user friendly, you can't look at past player stats, only predictions. It doesn't seem to actually work on recent performance but almost feels like its months out even feels as if its working on.last years stats at times.
The support has been good and I do like the format that shows your squads players at a glance for next 3 weeks.
Was worth a try but don't think I'll use again next season. I seem to do better without their advice.

January 25, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE: 29/01 - Hi John. Thank you for providing your details. A member of our team has been in touch via email to help. FFH Support

Hi John. Thank you for taking the time to leave us a review. We're sorry to hear that we haven't delivered for you this season. We are working hard to improve and resolve the issues you've raised and hope we can welcome you back again in the future. FFH Support

Rated 5 out of 5 stars

Good promotion 😀

As good as there word gave me a full year free for not improving my rank. Was a difficult Christmas period but there advice was sound.

January 1, 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Ewan, thank you for your review! We're happy to hear this and hope you only see green arrows for the rest of the season.

Rated 5 out of 5 stars

Top-tier fantasy football platform

Top-tier fantasy football platform. Excellent real-time updates and tools for strategic adjustments keep the competition sharp and engaging. Highly recommend for serious players.

October 7, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Bella. Thank you for you review! We hope you have a great season. FFH Support.

Rated 3 out of 5 stars

General Review

I’m new to the app, but the first impression is that it’s not friendly designed. I find it hard to navigate between different tools.

December 6, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi, thank you for your review. Thank you very much for your valuable feedback. FFH Support

Rated 5 out of 5 stars

very good i like it

very good i like it

December 1, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Thank you very much for your review. We hope you're having a great season!

Rated 3 out of 5 stars

Seriously What a terrible Free hit team!

Seriously , l do use this platform all the time and have found it helpful but this week l mistakenly used its Free Hit team and got 23 points ! I have never , ever done so badly and l came last in this weeks gameweek .Never ,EVEr think Stats are the answer and that Al is better than the human choices we make .

November 24, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Linda. Thanks for your review. We're sorry to hear of the disappointment of your Free Hit this week. So many of the big hitters and those expected to do well failed to return. We hope you see nothing but green arrows in GW13! FFH Support

Rated 5 out of 5 stars

Outstanding

Outstanding
Everything about it
From the tools on website, AI read summaries, Ben crellins planner and point predictor. Outstanding value for money

November 24, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Anup. Thanks so much for your review. We hope you're having a great season!

Rated 2 out of 5 stars

Too many errors. Unworkable.

Waste of money. Okay to begin but then my FFH team bore no resemblance to my actual FPL team showing inaccurate bank balance and players chosen despite resetting and reimporting. Pathetic stock answers of ‘we’re working on it’ in responses to complaints. Wouldn’t refund. Beware.

October 30, 2025
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Roger. Thanks for your review. We're sorry to hear of the problems you've had and would like to get everything sorted for you. We've requested further information and once we have this, we will look into the issues you've raised. Thanks, FFH Support

Rated 1 out of 5 stars

Never synchs properly so the ai…

Never synchs properly so the ai suggestions are always for the wrong week

October 17, 2025
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Roy. Thank you for leaving us a review. We're sorry to hear of the issues you're having with My Team. We'd like to try and get these resolved for you so a member of our team will be in touch soon. Thanks, FFH Support

Rated 5 out of 5 stars

The suggested transfers has helped me…

The suggested transfers has helped me to be top of my mini league currently. The app sometimes freezes and asked me to log in even though I have it saved. Other than this small frustrations I find the app extremely helpful.

October 26, 2025
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Angelo, Thank you very much for your review. We're really pleased to hear you're having a great season and hope you see nothing but green arrows from here. FFH Support

Rated 1 out of 5 stars

Zero value. Terrible algorithm

Terrible algorithm. They promised improvement in my results, but I've performed way worse that i did by myself. And it's impossible to cancel subscription. Zero value app.

October 17, 2025
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Hakeem. Thank you for taking the time to leave us a review. We're sorry to hear you've been having such problems and would like to make it right. A member of our team will be in touch to get things sorted for you. FFH Support

Rated 2 out of 5 stars

App doesn’t work

App doesn’t work. Login sessions don’t last long enough.

October 17, 2025
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Fredrik. Thank you for taking the time to leave us a review. We're sorry to hear of the problems you've had. Upgrading to our latest app release should resolve your login issue. If you need any further assistance, please let us know. FFH Support

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