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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were somewhat happy with their experience overall, reflecting a generally positive reception. Consumers frequently praise the impressive quality, thoughtful design, and reliable performance of the brand's diverse product lineup. Buyers note that items are well constructed, arrive nicely packaged, and work wonderfully for everyday tasks. However, some customers also noted frustrating shipping delays and unexpected problems regarding their orders. Several reviewers stated that packages took an extremely long time to ship, got lost, or were never actually received. Shoppers expressed disappointment when tracking updates were missing or deliveries failed to arrive within the expected timeframe.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that items are well constructed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising fast shipping times... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report significant delays,... See more

User experience

People report positive experiences with user experience, noting that items are easy to set up, compact, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product is impressive. It inflates the tires on my Cybertruck to 50 psi much faster than the air compressors you use at big chains like Sheetz gas stations. Most of the time their compressors cra... See more

Rated 5 out of 5 stars

Lightweight, parts seem to be high quality, or at the very least don’t feel cheap. Everything locks together nicely. Packaging was phenomenal actually. And this little guy sure does suck!! Truly th... See more

Rated 5 out of 5 stars

Fanttik makes great products. Their products are high quality and perform well. Even when you have an issue, they promptly respond and resolve the issue right away. I probably own 12-13 products fr... See more

Rated 5 out of 5 stars

I've seen several different products offered by this company. They all seem to be well constructed from quality materials, and work exactly as advertised. The products come well packaged and my order... See more


Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

Fanttik offer high-quality modern design automotive, tools, e-scooters and outdoor products. The products are not only trendy in design but also sophisticated and portable. Our product combine high-tech feature with down-to-earth practicality to meet customer's requirements. We aim to provide products necessary to bring excitement and innovation to everyday life, also inspire individual to explore their creativity. With Fanttik, you can unleash your imagination and make every moment more thrilling.


Contact info

3.6

Average

TrustScore 3.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(144)

81 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not give money to Fanttik!

Worst costumer service ever! They do not have a support phone line. The number they listed doesn’t work. There is no VM either. I’ve called during the time they listed as working hours. You get 1 email reply every 24hrs from the offsite team regurgitating whatever script they were given. Every time I email asking for a return label or return address, they ask me to verify my home address. I’ve now confirmed my address for the 3rd time. They are not listed in the BBB. They also filter their reviews submitted directly on their website. Do not do any business with this company!

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

I've bought some Zeta tents from them…

I've bought some Zeta tents from them through Amazon website and have some questions. There is no way to contact Fanttik directly, the Phone number (516)927-8658 they provide is bogus. They don't even return your emails. I file a complaint with Amazon about them already.

July 4, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Hello Paul.
We're very sorry to have caused you a bad experience.
In order to better resolve your issue, the customer service number needs to be dialed during the MON-FRI 9AM-5PM (ET) business hours.
Thank you very much for emailing us. Due to the large number of e-mails processed, e-mails replied by our customer services can easily go to the spam folder. Please double-check to see if you received our email in your spam folder (we already replied to you with an email on July 2nd). We have been waiting for further feedback from you.
We have contacted you again via email. We hope to be able to solve your problem better.
Fanttik Team

Rated 5 out of 5 stars

CAVEAT EMPTOR

UPDATE: Amazon sent a replacement that charged from 68% to 100% in two hours. So far it is working as intended. Thank You.: CAVEAT EMPTOR! T8 APEX unable to charge after 40 hours. This device is worthless and defeats its purpose of portability if it needs a complete week to charge. Customer service must be on witness protection program since they will not come forward on email or phone. As if customer service does not exist. If you want reliability, this is NOT the jump starter for you.

June 19, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Customer,
Thank you very much for your feedback. We're sorry for the inconvenience.
Please provide the corresponding order number and email address, and we will contact you at support@fanttik.com (it may be sent to the spam mailbox, please double-check and confirm). We hope to solve your problem as soon as possible. Thank you again for your cooperation and support.
Fanttik Team

Rated 5 out of 5 stars

Perfect

Perfect! A great addition to my Model Y accessory bag

May 30, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Customer,
Thank you very much for your feedback. We hope you enjoy our product. If you have any questions, please feel free to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

Very good products that perform well

I have been using Fanttik products for several years now. I got an electric screwdriver first and have loved using it over the years. The battery lasts longer than any other I've used and it has great driving power for screwing things into wood. Also, the variable speed feature works quite well. Then, I bought the Apex X8 air compressor and it has been a fantastic device for airing up all of my car and motorcycle tires. It is small, yet powerful. I can top off the air in all 3 cars and my motorcycle tires easily, but only need to charge it once every month to six weeks. Fanttik seems to take time to figure out what the customer needs and supply products to accomplish that. So, if you want products that are good quality and perform well, I would recommend the Fanttik products.

June 3, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Roger,
Thank you very much for your feedback and review. We are delighted that you like our products.
We have been constantly improving and optimizing our products to better meet the needs of customers and solve pain points. Contact us at support@fanttik.com for more services and support. We look forward to receiving more feedback from you. Hope you have a nice day.
Fanttik Team

Rated 5 out of 5 stars

Fanttik T8

Easy to order, I was given a tracking link and it arrived quickly. Charged and in my toolbox !

June 3, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Customer,
Thank you very much for your feedback. We hope you enjoy our product. If you have any questions, please feel free to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

A Must Have to Carry in Car

My order came on time with all the equipment included with it. The price was not bad. I have not had the opportunity to use it the car battery but cell phones works well.

April 13, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Customer,
Thank you very much for your feedback. We hope you enjoy our product. If you have any questions, don't forget to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

The items I have purchased are very…

The items I have purchased are very well made and work well too.
Well designed, packaged and compact and very handy!
Have recommended them to countless people.
Keep up the good work.

May 10, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear Mark,
Thank you very much for your feedback. We are delighted that you like our products. If you have any questions, don't forget to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

Best tool for in the car

Super compact. Fastest pump to fill fully flat tire.
Precision pressure Guage so each tire is at same pressure when cold.
Solid construction.
Easy to use and store in car.
Can fill probably 8 truck tires before battery needs recharge.
This pump and a plug kit is all you need.

March 20, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear William,
Thank you very much for your feedback. We are delighted that you like our products. If you have any questions, don't forget to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

Works great, getting 2 more for adult kids

Works great, simple, Going to get both daughters one. Send me a coupon

April 2, 2024
Unprompted review
Fanttik logo

Reply from Fanttik

Dear customer,
Thank you very much for your feedback. We are delighted that you like our products. Don't forget to contact our customer service email at support@fanttik.com. Have a nice day.
Fanttik Team

Rated 5 out of 5 stars

Easy to order received when they said

Easy to order received when they said. Products are built well not cheaply made. Work great bought jump pack first love it compact yet plenty of power. Then bought air compressor works great on lawn tractor bicycles and car tires would recommend both products.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Got my tire inflator and it was missing the air tube and no help03

Got my tire inflator and it was missing the hose contacted them and David a customer service rep apologized and said he would get one sent out right away and got my address
Two days later another rep said I needed to take the item back to Costco and get a refund Problem is my cosco is 30 miles away and they don't carry the item so I would then have to order online again So they lied to me and then do nothing to correct THEIR issue
MESSAGES TO THEM REGARDING THIS GO UNANSWERED STAY AWAY FROM THEM

March 16, 2024
Unprompted review
Rated 1 out of 5 stars

This company has the worst customer…

This company has the worst customer service I have ever had. I purchased something for my spouse and he already had the item. The product was unopened and I contacted them 2 days after Christmas. They refused to return my item and even refused to let me speak to a manager. Terrible!! Buy your products somewhere else!!!!

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL CROOKSrom this company!

Do not buy from this company!! Total scam/ thieves! Bought Apex 8 inflator in Aug; fully charged in Oct. and defective- lost 50% charge in 12 minutes trying to top off tires-took 12 minutes for 8 lbs. sent 5 emails to return for refund- finally sent return shipping label that I have to pay for for defective product. sent back 2 weeks ago and no refund, do response. this company is a bunch of stealing CROOKS! Stole 87.00 from me/ DO NOT BUY FROM THEM

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

Up date

After receiving a order number and confirmation number
I am still waiting for my airpump. There is no way to contact Fanttik directly.The two Phone numbers (516)927-8658 and (347)307-8952 they provide you with are bogus. Beware! Do not Order directly from this company.
I am happy to report that I did finally receivew the Air inflator Fantttik The x8 Apex Inflator is great, but it is frustrating that you cannot call Fanttik directly.

August 12, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy any product from Fanttik

Don’t buy any product from Fanttik. There’s no way to call them to ask them a question or ask them about their products. The phone number that’s given is a voice mailbox that’s always full. I purchased a T8 Apex jump starter and I so regret it. I thought this was gonna be a good company to deal with but they’re not. Run away from these people as fast as you can.

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Total scrumbags

Backed these guys on Kickstarter back November 2021. As we near the end of Summer have still not received the Tire Inflator. No goods received. No update. No help from Kickstarter. Total scumbags!

August 31, 2022
Unprompted review
Show reviews in all languages. (144 reviews)

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