TRAVELLERS BE AWARE OF FAREANYWHERE.COM
To all travellers that needs airline tickets, please be cautious of this company (fareanywhere.com). Myself and a sister was scammed of £120 each in February2023. I booked tickets for both us, I was advised to deposit the amount even though I wanted to pay full amount for the ticket but was declined, claimed to be the company policy. I was given a date and time to pay the balance. they stopped picking up my calls when I told them I wanted to pay the balance for the trip. I sent an email to that effect but no response. My called was only picked up when I used a friend phone or different numbers from my known number, and at this point I started worried and I told the man my concerns, he told me they are waiting for the airlines to issued the tickets. At a point he said mine is ready but that of my sister was not ready, he later told me to wait and the two tickets will be ready before they close for the day. When I called on that same day, the following day they did not pick up my number, I used another number to called and was picked up. When the number was picked up I was given another price which is outrageous and said if I cannot paid the new charges I should put in a request for my refund through email. Its a game planned, the email is now used against me as a voluntary cancellation request. When I made the request for the refund based on my phone conversation and the fact that, I realised there was something suspicious about the transaction and the trip was few days to go. They sent me on a roller coaster when I got in touch and I was promised a £300 voucher per tickets including the tickets if I can continue to wait, I rejected the offer because the date was very closed. away, finally I got confirmation they would send me a refund. I did not hear from them until I sent them another email when I returned from my trip. I reached out to them and they offered me a voucher of £150? After telling them I did not accept and would like my money back as they promised, they stopped answering my calls. I reported the incident to my credit card issuer to investigate, I believe I was being conned. When the Bank contacted the them their response was I never contacted them since I deposited the £120 per ticket, they advised that the deposit is anon refundable if I voluntarily cancelled the reservation. This is NOT TRUE.
PLEASE! PLEASE!! PLEASE!!!
Avoid the company, they put you under stress before and after your trip, if you are able to make the trip through another means. it doesn't worth it.
14/06/23
+442038381566 just received a call from this number, said I should not contact them for my refunds, despite the reply to my review.