SCAM SCAM SCAM!!! this company needs reporting and shutting down, what they are doing is fraud and illegal. Advertising a certain flight and price, then the next day they ring you after taking your mo... See more
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Rates found on this site does not verify with third party sites. On farecompare.com canadian dollars is selected, while on the third party companies farebuddies.com and bookmyairtravel.com will transf... See more
Don't believe any booking you make with them. They'll refer you to a partner like Travelouts, who will take your reservation, then tell you they can't confirm it because the airline changed the price... See more
SCAM！I went through this booking process and want to tell you this is scam.farecompare direct you to another website"Terifasodeal". After 10 hours, one of people call ne and he was shouting at me sayi... See more
Company details
About FareCompare
Information provided by various external sources
COVID-19 FAQ
We know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:
Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.
How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.
Will airlines charge you if you change your departure?
How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.
What can you do while waiting for travel restrictions to end?
Contact info
7300 Lone Star Drive, Suite C200, 75024, Plano, United States
- customer.service@farecompare.com
- farecompare.com
1.4
Bad
401 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Good comparison
August 26, 2019
Unprompted review
Reply from FareCompare
Hello Pradeep,
We appreciate your nice comment and the review, too. We are happy to hear you are enjoying FareCompare!
Safe travels,
FareCompare Customer Support
only the best
August 25, 2019
Unprompted review
Reply from FareCompare
Hi,
We appreciate your comment and 5-star review. We are happy to know you like using FareCompare.
Safe travels,
FareCompare Customer Support
Reply from FareCompare
Hi Werner,
We are happy to hear you are enjoying FareCompare! We appreciate your nice comment and the review. See you next time!
Safe travels,
FareCompare Customer Support
It’s always a pleasure and I always get…
It’s always a pleasure and I always get what I have budgeted for..
August 23, 2019
Unprompted review
Reply from FareCompare
Good morning,
We're happy to hear you are finding FareCompare useful and staying within budget! We appreciate your comment and 5-star review.
Safe travels,
FareCompare Customer Support
They send me updates every week.
They send me updates every week.
I like the information on keeping me up to dates on any sales or specials their having.
August 23, 2019
Unprompted review
Reply from FareCompare
Hello,
We are happy to hear you are enjoying the FareCompare emails. We appreciate your comment and review!
Safe travels,
FareCompare Customer Support
Informative.
May 30, 2019
Unprompted review
Reply from FareCompare
Hello,
We appreciate your nice comment and thank you for recommending us!
Safe travels,
FareCompare Customer Support
Whenever I am looking for a flight this…
Whenever I am looking for a flight this is one of the first places I look.
December 7, 2018
Unprompted review
Reply from FareCompare
Hi Sara!
We're so glad we are your first stop when searching! We appreciate your comment and five-star review.
Safe travels,
FareCompare Customer Support
Using FareCompare can let us find the…
Using FareCompare can let us find the better fare.
December 6, 2018
Unprompted review
Reply from FareCompare
Hi,
We are happy to hear you are enjoying FareCompare. We appreciate your comment and review.
Safe travels,
FareCompare Customer Support
good service
December 5, 2018
Unprompted review
Reply from FareCompare
Hi,
We appreciate your comment and review. We are happy to hear you are enjoying FareCompare and our service.
Safe travels,
FareCompare Customer Support
great i will use it again and will…
great i will use it again and will recommend
December 4, 2018
Unprompted review
Reply from FareCompare
Hello,
We appreciate your comment and five-star review. Thank you for recommending us!
Safe travels,
FareCompare Customer Support
Didn't find an acceptable fare to MBJ!!!
December 4, 2018
Unprompted review
Reply from FareCompare
Hi Donna,
We are so sorry that you did not find the price you wanted to get to Montego Bay. If you have a flexible travel date, please check out our Getaway Map. You can see the Getaway Map at www.farecompare.com/maps/. If you have a specific date for travel, this blog post may help you: https://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/
Please let us know how we can assist you. We are available at customer.support@farecompare.com.
Safe travels!
FareCompare Customer Support
Pleased with Fare Compare information.
While I have yet to book a flight to Boston (a Spring, 2019 trip), I am pleased with the information I receive from Fare Compare.
December 4, 2018
Unprompted review
Reply from FareCompare
Hello,
We are happy to hear you are enjoying the price alerts. We appreciate your comment and five-star review.
Safe travels,
FareCompare Customer Support
Found us a great fare for travel to…Barcelona
Found us a great fare for travel to Barcelona for son’s wedding. Fares would change by hundreds of dollars depending on the time of day but we did well. Others in our party paid much much more.
December 4, 2018
Unprompted review
Reply from FareCompare
Hello Sally,
We are happy to hear you found a great price for your trip. We appreciate your comment and review. Enjoy Barcelona!
Safe travels,
FareCompare Customer Support
Sent me a notice of reduced price then…
Sent me a notice of reduced price then said it was not available
December 4, 2018
Unprompted review
Reply from FareCompare
Hello Gina,
Thank you for taking the time to write a review. We are so sorry that you have had this experience. Our emails do send the cheapest available flights but because of demand and flight purchases made by other customers, not all flights/prices are available for an extended amount of time. The best thing to do is to be ready to purchase as soon as you see the deal or price alert email.
If you ever need any assistance, please email us at customer.service@farecompare.com.
Safe travels,
FareCompare Customer Support
Reply from FareCompare
Hello,
We appreciate your comment and five-star review.
Safe travels,
FareCompare Customer Support
This is better offer
This is better offer, it help alot I will recommend for everybody.....thanks thanks thanks 😙😙😙😙
December 3, 2018
Unprompted review
Reply from FareCompare
Hi,
Thank you for recommending us! We appreciate your comment and five-star review.
Safe travels,
FareCompare Customer Support
Worst experience ever!
Book a flight and 2 hours later, called and cancel and they said they have to charge $50.00 for canceling fee. Called the airline and they said I have 24 hours to cancel and no fee. Tried to get money back and they already charged the cc and I am still waiting for the money back.
December 3, 2018
Unprompted review
Reply from FareCompare
Hello,
Thank you for taking the time to write a review. We are so sorry that you have had this experience. FareCompare is a meta-search site. We do not accept credit cards or payments of any kind. When needing assistance with a flight that has been paid for, you will need to speak to the booking site or airline where you checked out.
If you ever need any assistance with searches on FareCompare, please email us at customer.service@farecompare.com. We are happy to help with your search!
Safe travels,
FareCompare Customer Support
Reply from FareCompare
Hi Terrence,
We appreciate your comment and five-star review. Thank you for recommending us!
Safe travels,
FareCompare Customer Support
Expensive pricing and non professional…
Expensive pricing and non professional service
December 3, 2018
Unprompted review
Reply from FareCompare
Hello,
Thank you for taking the time to write a review. Valuable feedback like yours is appreciated so that we may continue to improve.
We invite you to reach out to us at customer.support@farecompare.com with any issues you have with customer service. We are happy to investigate the issue.
Please let us know if you ever need assistance.
Safe travels,
FareCompare Customer Support
Difficult to change criteria rerank and…
Difficult to change criteria rerank and wait long time to run result.
November 30, 2018
Unprompted review
Reply from FareCompare
Hello,
Thank you for taking the time to write a review. We appreciate you taking the time to provide us with feedback. Valuable feedback like yours is appreciated so that we may continue to improve. Please let us know if you ever need assistance.
Safe travels,
FareCompare Customer Support
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