Farecrown Reviews 72

Mark Davis was very professional and VERY patient with me. I am hard of hearing and ask him to repeat things several times. He made me feel comfortable asking him to repeat when I needed. He worked very diligently to get me a flight I could accept and afford. I give him 5 stars X 2.

They are scammers, steal your money.

Great customer service! Easy booking Vincent Stone and Mr.Evan was great

Total scam. They quote one price & then call & say they can’t book all travelers at quoted price. They increase the ticket price & say you can’t cancel because it’s non-refundable.

Mark really helped me and my family out. He was especially patient with me. I thought I was getting scammed. I was totally wrong. He dealt with me being unpleasant because of that. He assured me that everything was okay and there was no scam. Turned out to be one of the easiest flying experiences ever. Thanks, Mark D!!!

Everything went wrong. The positive reviews are as fake as the cheap tickets. The cheap fares you thought you bought don't exist. They contact you and say you must spend more to get what you bought. I said no and to refund the tickets. They said no refunds if I canceled. I told them I would dispute with the cc company and they backed down and said I had I had the tickets after all and they would be provided 24 hours before departure. Scammy but I said OK. The tickets never came despite them telling me the tickets were on the way that morning. The cheap tickets never existed. I had to spend much more money on actual tickets. Don't give these scammers another dollar. If they say they need more money for the tickets you bought, cancel right there and dispute with cc company

Where to begin.....it is a scam! I do not recommend it to anyone! They were not helpful at all in fixing an error they made and did not even try to fix it. I missed my flight because they had me confirmed on a flight for one day but the e-tickets were for another day. Lost a lost of time not to mention money.

Mr. Vincent Stone assisted me to get the dates changed on my trip. Let me tell you in my 59 years of living i have never seen better customer service from anyone. Vincent was sympathetic to my situation, extremely knowledgeable in how to help me and explained every step to me clearly as he worked. He was friendly and patient with me. I will definitely call him for my future needs. He is an asset to your company.

I thought I was purchasing actual airline tickets from this company, immediately got a confirmation email and then the following day got an email that my tickets were not confirmed and to contact Fare Crown. Turns out, the tickets were only standby status but for $750 more I could purchase actual tickets.
They were supposed to call me the next day with an update on my stand by status, didn't call and when I called them, the best they could do was for an additional 2k, assist me with getting real tickets. NO THANKS. Allegedly I'm getting a refund, minus a bogus fee of $174.
I would never recommend using this company, EVER. Beware.

Vincent Stone extension was very helpful in assisting me in my transaction. He was a pleasure to work with and attempting to locate additional resources.

Vincent Stone was excellent. He clearly is a professional and loyal guy. It took awhile to get through all the extreme details of booking flights but he was patient and understanding and a pleasure to talk to.

Garry was very helpful

Do not use this website unless you plan on being on standby for flights. This sight market and sell flight tickets but fail to warn you that your flight may put you on standby. This is not what you agreed too, this wasn't inform to you. And if you don't agree to being on standby they refuse to cancel your booking if you request. Mind you, you're not charged until you agree to the terms. You must emphasize for your account not to be charged. This is the worst flight booking website.

Your travel consultant (Vincent Stone)was very competent and professional.

The most horrible experience Vincent and Amber Smith both fake names with heavy Indian accents. The scammed me out of 710.00 dollars. Sent me fake tickets and boarding pass after I kept calling them the day before.Please beware use airline website or reputable places like Expedia .Please beware of Farecrown.com

The company is misrepresenting it's Trustpilot rating.The website indicates a 5 star rating. The true rating is only 3.1, and for good reasons.

Worst place ever they scammed me and I never got my boarding passes had to schedule a flight last minute for $200+ more dollars

I was pleased to have Brad Miller assist me with my travel reservations. He is the consummate professional and frankly IS the Farecrown BRAND. He is a master problem solver and was able to skillfully exceed my expectations so much so, that I immediately booked a second ticket and will solicit his assistance on securing a rental car. He is the best in the complex industry!

AVOID!! DO NOT I MEAN DO NOT BOOK WITH THEM..YOU WILL BE SCAMMED..THEY TOLD ME 1 PRICE AND SAID ONCE I BOOK I WILL BE REFUNDED ENDED UP BEING A LIE ENDED UP PAYING DOUBLE THE AMOUNT FOR THE FLIGHT AND ARGUING ON THE PHONE WITH THEIR BOSS VINCENT FOR 3 HOURS STILL NEVER GOT MY MONEY..WILL BE CONTACTING BBB 😡

I wouldn't even give them 1 star. Total scam. I never received my gauranteed tickets, not the standby, that i paid extra for. They Gave Me the run around for a full week.They even gave me a fake confirmation number for the airline. I ended up purchasing direct from the airline for more money at the very last minute. Run, do not even think about. This site is off shore and should be totally illegal.