Faresclub Reviews 49

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I wish I would have read all of the reviews first... I purchased my ticket, and then had to cancel my trip... I was told I would get a credit for the ticket price and it would be good for one year..... See more

Rated 1 out of 5 stars

I was almost stranded in Mexico because Ivan Moreno didn't confirm me for the flight home....still waiting on hold.. I have a dispute with the credit card company....avoid Ivan at all costs...he's eit... See more

Rated 1 out of 5 stars

Scam just like all the other reviews state. They call trying to say an expired promotional price was listed and ticket is actually 5 times more expensive. When I tried to cancel they quoted me another... See more

Rated 5 out of 5 stars

Excellent customer service. 5/5. I booked my tickets few days back for me and my family and everything went well and smooth. Perfect Price, excellent service. Will highly recommend.

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1.9

Poor

TrustScore 2 out of 5

49 reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I wish I would have read all of the reviews first...
I purchased my ticket, and then had to cancel my trip... I was told I would get a credit for the ticket price and it would be good for one year....
Call them back 3 weeks later to use my credit, when I was told they were not able to book my new flight to call the airlines directly... Call the airlines and was told by them this company has been suspended from booking flights, and Faresclub would have to make the changes for my new flight, since they book the original flight.... Called Faresclub back, and was told by a very rude person (said he was the OWNER of the company), that there was nothing they/he can do as far as crediting or refunding my money. DO NOT USE THIS COMPANY.. TOTAL SCAM

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

I was almost stranded in Mexico because an Ivan Moreno didn't book me on the flight home. I am on hold for over 20 minutes with Ivan... he took the 5 digit confirmation number to go check....

I was almost stranded in Mexico because Ivan Moreno didn't confirm me for the flight home....still waiting on hold.. I have a dispute with the credit card company....avoid Ivan at all costs...he's either incompetent or a bold-faced liar!!!!

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

Scam just like all the other reviews…

Scam just like all the other reviews state. They call trying to say an expired promotional price was listed and ticket is actually 5 times more expensive. When I tried to cancel they quoted me another price cheaper and kept trying to haggle me. Finally sent me to his supervisor who then attempted to haggle as well and when told again to cancel my booking she said ok and hung up on me when i asked for an email confirmation of cancelation.

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

They advertise a low price

They advertise a low price, and then later call you and tell you that the airlines sold out of that price of seats. However, as I was talking to the agent, they were still advertising the low price on their website. The new price they were trying to sell me was over $800 higher than what I had originally bought. It is a very deceptive practice. I would not buy through them again.

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

This company deserves no stars

This company deserves no stars! They advertise a low rate, then call you the next day to tell you your flight is actually going to be more. They tell you that the seats were sold out at the price that they advertised for. Then I was talking to them, and the lady hung up on me. I do not recommend this company!!!

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I would have read all of the…

I wish I would have read all of the reviews. Tital bait and switch like all the rest of the reviews. Just an absolute disappointment. I can't believe they can still be able to be a so called business.

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

Common thievery!!

Wow, i can't believe i didn't read these reviews before i have all my information up!! The same thing as everybody else, i received a booking confirmation only to get a call back to tell me the promo was over!! I said that's false advertisement! How can these ppl get away with this?? They are most likely based in India and now our credit cards are probably going to be hacked!! He called me a racists because i said they we're thieves and give Indian ppl a bad name. I'm going to file a complaint with the BBB and find out how to sue them for false advertisement.

November 22, 2022
Unprompted review
Rated 1 out of 5 stars

Its a BAIT & SWITCH SCAM....avoid Faresclub

First I buy a ticket at a low price, then 2 days later I get a call that the airline ticket at the quoted low price is fully booked, then the current price is 3 times the price what I paid (my credit card was not charged, that's what the customer service said, I need to verity that). THIS IS TOTAL SCAM, ITS A BAIT & SWITCH SCAM. How is this legal? The authorities need to be reported

November 17, 2022
Unprompted review
Rated 1 out of 5 stars

Very definition of Bait & Switch

Very definition of Bait & Switch
Show you a great low price 1-2 days
Later call you and say sorry that is sold
Out . But new price is triple . My was $300 the day thought I booked it . Then next get email and call saying sorry sold out new price $916. SCAM !!!! BBB. Ned
Ed’s to look into this company. Ugh

November 5, 2022
Unprompted review
Rated 1 out of 5 stars

Total scam!

Total scam!
I have had precisely the same experience as everyone else.
Being promised a significantly lower price, only to receive a call a day later saying that "the booking is unconfirmed and there is a change of price."

I have no idea how this is legal.

I reported to the CPS.

October 29, 2022
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!

TOTAL SCAM!!
I booked 2 flights from SDQ- DFW 2 mins later got an email with 1000 added to the price. REALLY!! Im filing a complaint. This cant be legal.

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Lure you in with an incredibly low price, promptly followed with a call saying “the airline hasn’t guaranteed the price “ but for another $500 you can make this reservation. Fraud. See Better Business Bureau complaints online.

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

Definition of a company who uses false…

Definition of a company who uses false advertising to their advantage. List appealing prices (too good to be true) for airfare tickets, in hopes you purchase, for them to then get you on the phone after the purchase is made to tell you that the "airlines" prices have since changed and the original price we had advertised has since doubled. Do not recommend using this 3rd party scam of an organization.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Complete Scam. Do not use this website

Bought two tickets but next day they called me and said the ticket is one way while the ticket I bought clearly said its round trip. But the company called me and said it was due to “system glitch”
Sounds like this company is a scam

October 4, 2022
Unprompted review

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