Faretrolley Reviews 1,517

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

iwould like to sales staff of nash for helping make afew errors fixed and also cemployee on plane for helping experince great and aceo name allan.or not ceo .nash pulled it all together empoyee at per... See more

Rated 5 out of 5 stars

Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while... See more

Company replied

Rated 5 out of 5 stars

I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered... See more

Rated 5 out of 5 stars

I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip... See more

Company replied

Company details

  1. Airline Ticket Agency
  2. Bed & Breakfast
  3. Hotel

Information provided by various external sources

Faretrolley is your one-stop solution for travel needs that begin from flight bookings, hotels, travel or holiday packages, travel insurance and a lot more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great service

December 5, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Hello Karen,

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Kylie was professional and polite and…

Kylie was professional and polite and worked very quickly to find a great flight

December 4, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Hello Caroline,

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Adrian was a really good help in…

Adrian was a really good help in getting my flight booked and payed for

December 4, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Hello Jordan,

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Danny provided us with an excellent…

Danny provided us with an excellent customer service today. He is thorough with the process and helped us with purchasing the tickets.

December 4, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Hello Sudhindra,

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Barbra

I am 65 and Barbra helped me so so much I would give her a 10 if could

December 2, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Hello Irma,

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Thank you so much

Thank you so much ! So helpful marv is amazing

November 30, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Issac very good customer service

November 29, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 1 out of 5 stars

Isaac had us leaving on our destination…

Isaac had us leaving on our destination and arriving on our departure

November 26, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.

We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.

Please reach out to our customer service team @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com, with more details.

We appreciate your understanding and patience as we work towards a solution.

Best Regards,
Customer Relations,
FareTrolley,

Rated 5 out of 5 stars

Jeffrey great job

November 29, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Excellent job very fast.

November 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Ms Dinele

Ms. Dinele did a great a job and she answer and assisted with my pet fee with great customer service. I am very grateful to have conflict resolved .

November 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Maudy Jackson thank you

November 28, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Jade really helped me with everything

November 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

The agent was professional and handle…

The agent was professional and handle the reservation a1

Agent Thomas

November 27, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Great Customer Service

Jeffrey was great in accommodating my travel needs. I really appreciate his assistance.

November 28, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Rodney was helpful

Rodney was very helpful in helping me get another ticket after I missed the flight.

November 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

She was great!

November 27, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Michael Anthony

Thomas was a great help getting me a ticket.

November 27, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

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