Faretrolley Reviews 1,517

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

iwould like to sales staff of nash for helping make afew errors fixed and also cemployee on plane for helping experince great and aceo name allan.or not ceo .nash pulled it all together empoyee at per... See more

Rated 5 out of 5 stars

Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while... See more

Company replied

Rated 5 out of 5 stars

I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered... See more

Rated 5 out of 5 stars

I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip... See more

Company replied

Company details

  1. Airline Ticket Agency
  2. Bed & Breakfast
  3. Hotel

Information provided by various external sources

Faretrolley is your one-stop solution for travel needs that begin from flight bookings, hotels, travel or holiday packages, travel insurance and a lot more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Sera was very nice

August 30, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Thomas Edna Siner

Thomas Edna Siner was very helpful and efficient

August 30, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Mark was extremely helpful and courteous

August 29, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Michelle thank you so much!! You are so professional

I want to thank Michelle and the for professionalism .She found me a new ticket , which I lost because of the hurricane . And gave me favorable conditions for the price .I’m so appreciate it.

August 29, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Very patient

August 29, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Rose brown was an amazing agent

Rose brown was an amazing agent, she was always trying to help me out with everything! Def the best!!!

August 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Tiana was very helpful

Tiana was very helpful, patient and made our experience a good one.

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Harry was very nice and helpful

Harry was very nice and helpful . Very polite

August 28, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Excellent service with Monica.

Excellent service with Monica.
Thanks
Chandra Tate

August 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Neil did an awesome job helping with…

Neil did an awesome job helping with changing a flight I mistakenly booked to depart the wrong day, awesome job and great customer service

August 28, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Harry was great?

August 28, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Bob was Very patient and helpful with…

Bob was Very patient and helpful with evey question we had and any change we needed to do.

August 27, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

I’m taran i missed my flight for some…

I’m taran i missed my flight for some reasons and chloe helped me throw the process and she was very polite thanks chloe

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Thank you Anthony.great job

Thank you Anthony.

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Russell he was excellent

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

CATHERINE VERY HELPFUL

August 27, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

he is very patient with me .thank you…

he is very patient with me .thank you so much for your help Kash!

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Renee 08/27/2023 she was very helpful…

Renee 08/27/2023 she was very helpful and cordial, great customer service

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Tiana has Wonderful customer service.

August 27, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

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