Faretrolley Reviews 1,517

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

iwould like to sales staff of nash for helping make afew errors fixed and also cemployee on plane for helping experince great and aceo name allan.or not ceo .nash pulled it all together empoyee at per... See more

Rated 5 out of 5 stars

Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while... See more

Company replied

Rated 5 out of 5 stars

I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered... See more

Rated 5 out of 5 stars

I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip... See more

Company replied

Company details

  1. Airline Ticket Agency
  2. Bed & Breakfast
  3. Hotel

Information provided by various external sources

Faretrolley is your one-stop solution for travel needs that begin from flight bookings, hotels, travel or holiday packages, travel insurance and a lot more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Whyte was very helpful and patience…

Whyte was very helpful and patience with helping me plan flight

August 24, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Johnny was very helpful and great!

August 24, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Crystal

Thank you Terrence for booking the flight.

August 24, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Kolten was very helpful

Kolten was very helpful, and answered all of my questions. I want to thank him for returning my call and having lots of patience.

August 23, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Harry was very helpful ;he tried to…

Harry was very helpful and he tried to get the best service for me.

August 24, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Mark was very helpful and patient while…

Mark was very helpful and patient while trying to get a cancellation voucher applied to my ticket

August 23, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Logan was very helpful on 2 different…

Logan was very helpful on 2 different issue. He helped me out. Thank you Logan.

August 23, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Great help

Great help, Logan got me on the next flight out

August 17, 2023
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Jamison was awesome very helpful

Jamison was awesome very helpful. Answered all my questions definitely above and beyond

August 13, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

She was very helpful I spoke to Dinale she was a good help…

I spoke to Dinale she was a good help with getting my airplane ticket

August 12, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Eddie you are absolutely amazing

Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while I was panicking at first but by the end of our call my child had a flight I knew he was going to be safe and I could breathe. In this day and age that level kind of customer service is hard to come by I knew you cared to help and I truly appreciated it.

August 11, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

very helpful in getting my…

very helpful in getting my grandchildren on my flight.

July 30, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

Rated 5 out of 5 stars

Johnny

Johnny, was very helpful patient and understanding for the importance of booking a last minute flight for my elderly father.

Thanks again,

Michelle

August 8, 2023
Unprompted review
Faretrolley logo

Reply from Faretrolley

Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Faretrolley,

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