Dear Farmdrop team, thank you for everything. My family discovered your service in May 2020, when very few grocery stores delivered, the queues were enormous, and good food was unavailable. Your del... See more
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Brilliant service as usual The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your sup... See more
They have just sent all the workers home and locked the doors before Christmas. Poor customers and workers whi will be suffering now. Farmdrop is bankrupt so people good luck waiting for your delivery... See more
I put an order in for vegan products and for hard to find fresh veg (kohlrabi) as my vegan son was craving kohlrabi and other things like a nut roast. I got everything I was looking for, including pea... See more
Company details
Written by the company
Farmdrop is an online grocer that partners with incredible farmers and food producers. It means you get to cook with delicious, fresh food and have a real connection to the people who made it.
Contact info
London, United Kingdom
- 02037709300
- hello@farmdrop.com
- farmdrop.com
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Reply from Farmdrop
Hi there,
Thank you very much for your review. We're really pleased to hear that you're enjoying our service so far, if there's anywhere you feel we can improve our standard, please email hello@farmdrop.com to share any further feedback.
Best wishes,
Simon Whitlock
Customer Operations Manager
Really lovely fresh produce
September 9, 2021
Unprompted review
Great food great service great range of…
Great food great service great range of organic food……. Even frozen, i use farm drop for most of my shop but also use Abel and Cole. Between the 2 your sorted!
September 9, 2021
Unprompted review
What a great company
What a great company. Great price, great product and great service. What a find!
September 9, 2021
Unprompted review
Mostly good but one or two products…
Mostly good but one or two products weren't great hence not 5 stars
September 9, 2021
Unprompted review
Reply from Farmdrop
Hi Ben,
Thanks for your review. We’re sorry to hear that some of the items in your order did not meet expectations. We hold ourselves to the highest standards in terms of product quality and regret that we fell short on this occasion.
If you can get in touch by live chat or email at hello@farmdrop.co.uk then we will be happy to refund you for these items. I have also passed on your feedback to the quality team here at Farmdrop to ensure it doesn’t affect future orders.
Many thanks,
Simon Whitlock
Customer Operations Manager
Top quality real food
Beef burgers were top quality as well as the pork hock and chicken livers. Can't fault. Delivery was fast too. Will be ordering again.
September 9, 2021
Unprompted review
The vegetables and fruit where all…
The vegetables and fruit where all damaged on delivery. A lot of the cold items where not delivered cold. The food Quailty is a amazing but the delivery service and packaging (securing the food correctly not plastics) isn’t great
September 9, 2021
Unprompted review
Reply from Farmdrop
Hi Gerard
Thanks for your review.
We’re sorry to hear that some of the items in your order were damaged. We carry out thorough quality checks before delivery and regret that your recent order did not meet our usual standards.
If you can get in touch by live chat or email at hello@farmdrop.co.uk then we will be happy to compensate you for the damaged items.
The Farmdrop Team
Highly recommend
Highly recommend! What a wonderful company. Great food, nice people, great delivery service.
September 9, 2021
Unprompted review
Highly recommend
Great products, great service. All good, highly recommend!
September 9, 2021
Unprompted review
FIRST TIME SHOPPING
it was my first time shopping with Farmdrop. my order was delivered on time as requested, everything was super neatly packed in eco friendly bags and boxes, occasionally using biodegradable bags. all product was delicious and fresh. I will be coming back for more.
September 6, 2021
Unprompted review
Farmdrop is always excellent
Farmdrop is always excellent. Far better than any of the supermarkets that deliver. In fact, I now do most of my regular groceries shopping with Farmdrop. I have been ordering from them weekly since March 2020. The website is very attractive and well-organised, making it a pleasure to shop. The quality of the produce is always superb, they do a wide range of lovely foods and the service is really outstanding. The delivery drivers are very friendly, polite and helpful. I’ve never had a bad experience with Farmdrop and I plan to carry on shopping with them indefinitely!
September 4, 2021
Unprompted review
Meat must be used quickly
I like farmdrop a lot. I think it’s better than most supermarkets however I have made a few orders now and unfortunately the meat always arrives with just one or two days left on its use by dates. Very frustrating.
September 2, 2021
Unprompted review
Reply from Farmdrop
Hello Steven,
Thank you very much for your review. I'm sorry to hear that there was some frustration with the shelf life on the meat you've had in your orders. We try to give as much information upfront as possible including minimum shelf lives for products, these can always be found on each product's page on our shop site and app.
Our team are always happy to help with any issues with any products you've received, so please feel free to email hello@farmdrop.com or use our on-site live chat for support.
Many thanks,
Simon Whitlock
Customer Operations Manager
Farmdrop
Farmdrop - excellent service, excellent food, all round excellence - now if they just sold a thesaurus I could write a better review!
All joking aside everyone here from the help desk to the delivery driver were fab and the food is incredibly fresh, can't ask for more really - first class all the way.
Many thanks
H
September 2, 2021
Unprompted review
Love this company
Love this company. Excellent quality selection, excellent customer services and excellent delivery people. Food is so tasty. And I love all their beauty products, their oils and scrubs in particular. Ive never found them as good anywhere else. To top it off, their Cotes du Rhone is heaven in a glass. Highly recommend.
September 1, 2021
Unprompted review
Tasty environmentally sound
Tasty environmentally sound, massive variety, basic to luxury it's all you need, a bit pricey but the world will thank you for locally sourced goods and loads for veggies as well as meaty people, great choice well delivered
September 1, 2021
Unprompted review
Great choice of produce …
Great choice of produce and turn around time from order to delivery is very impressive.
The fresh fish and scallops we had were superb and I was so pleased to be able to source cultured butter.
Having a ten minute warning of delivery was so helpful and the drivers delightful people.
I will be ordering again for sure.
September 1, 2021
Unprompted review
Celebration cheesecakes
I ordered 4 celebration cheesecake for a landmark birthday cheese and wine party.
The Godminster cheddar is outstanding!
There was more than enough for 40 guests which I was pleased to see as I was able to enjoy surplus over next few days.
Proved to be perfect choice for the occasion.
September 1, 2021
Unprompted review
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