Farmer Brown Reviews 2,316

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and attentive approach, making interactions pleasant and productive. Many people highlight the excellent customer service, appreciating the personalized care and clear explanations provided. Consumers frequently mention the company's efficient service and quick response times, noting how promptly their requests are handled and how easily they can get the information or documents they need. This contributes to a smooth and reassuring user experience for most people.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the knowledge and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and prompt... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

Jose' at Farmers insurance helped ease the transition to Texas. I moved my business and home and needed to establish several types of insurance and he was able to make all that happen in a day or t... See more

Rated 5 out of 5 stars

The company has excellent service; the attention is very good. They are attentive and notify you before your policy is canceled. They keep you informed of anything that might happen. For me, they have... See more

Rated 5 out of 5 stars

Working with Gladys has been a great experience. She takes the time to explain coverage options and makes sure my business is protected. I feel confident knowing I have an agent who is honest, dependa... See more

Rated 5 out of 5 stars

My representative Rhea Neis has alwaysbeen helpful and professional. Keeping my policies up to date and fully covered has been easy with helpful prompts to remind me to renew and review my policies.... See more


Company details

  1. Insurance Agency
  2. Financial Consultant

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 9% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience getting insurance for…

Great experience getting insurance for my company Galaxy Pro Painting. The process was quick and very professional. They helped me get the right coverage for my painting business and explained everything clearly. The price was fair and the service was excellent. I definitely recommend them if you need insurance for your business.

March 11, 2026
Rated 5 out of 5 stars

It’s always a pleasure speaking with…

It’s always a pleasure speaking with the former Browns employees. They are quick, knowledgeable, and provide accurate information with fast responses. Overall, it has been a great experience, and it continues to be. I’ve been using them since last year and highly recommend their service.

March 11, 2026
Rated 5 out of 5 stars

Monica is amazing

Monica is amazing. I really appreciated working with her. She has been on top of things and very helpful for us. Highly recommend.

March 10, 2026
Rated 5 out of 5 stars

Rhea is very courteous and helpful

Rhea is very courteous and helpful. She made the whole renewal process easy. I didn’t even have to try to remember the correct date, she called me and informed me that it was time for renewal. The whole process took less than 10 minutes.

March 10, 2026

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