Farmfetch Reviews 35

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat and cheese selections, often noting their freshness and taste. Many consumers highlight the efficient and timely delivery service, with items arriving well-packaged and in perfect condition. The overall service is frequently described as outstanding, with people appreciating the helpful communication and support provided. However, some customers experienced issues with their orders, including delayed deliveries that arrived after the expected date. A few people also found certain products, like the hogs pudding, to be unsatisfactory in taste. Additionally, some reviewers mentioned that delivery costs can accumulate if orders are spread across different producers, as each seems to charge separately.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the exceptional quality of... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers are pleased with the fast and reliable... See more

Service

Consumers find service to be positive. Many customers praise the quick and efficient service, with products... See more

Order

Clients share positive opinions on order. Many customers found the ordering process simple, with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over the last year i have purchased meat, cheese and deserts from Farmfetch. I have found the meat arrives well packaged and of excellent quality. Delivery communication is frequent and updates are al... See more

Company replied

Rated 5 out of 5 stars

Speaking to farm fetch on chat the gardening delivery and recommendations on storing and was given some great advice and support. I would so marsh lamb and 4 kg loin of pork both delivered on t... See more

Company replied

Rated 5 out of 5 stars

Farmfetch has sound range of cheeses with some interesting notes contributed by Guernsey cow milk and ewe milk. I never miss a chance to keep my stock up with Village Maid cheeses

Company replied

Rated 5 out of 5 stars

Brilliant service! The company responded to me immediately on the chat button and help answer my question regarding Christmas shipping, no AI but a real person to reach easily and chat to! thanks agai... See more

Company replied


Company details

  1. Farm Shop
  2. Fresh Food Market
  3. Online Food Ordering Service
  4. Online Marketplace

Written by the company

Farmfetch is a one-stop-shop for food lovers to find the very best organic and ethically grown produce from across the UK, directly from artisan makers, butchers, delis, and farm shops. We’ve curated a selection of products from unique British food producers, aiming to help foodies discover delicious new ingredients – while also offering a new way to shop locally and support sustainable, zero air-mile, UK farming.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fabulous

Order number 2 just arrived.Superb packaging.
Can definitely recommend.
Will definitely be buying my meat here in future

April 21, 2026
Unprompted review
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Reply from Farmfetch

Thanks Geraldine! Glad you’re enjoying your Farmfetch experience so far :)

Rated 5 out of 5 stars

Product arrived on time perfect…

Product arrived on time perfect protective packing great service Thank you

April 1, 2026
Unprompted review
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Reply from Farmfetch

Thanks Jenny - great to hear you had a positive experience, and hopefully see you shopping with us again soon!

Rated 5 out of 5 stars

Great meat, great service

Love the idea, as we don't have a good local butcher. Ordering was simple, selection was great, prices were reasonable, and the delivery was good - well packaged and chilled. And, importantly, the meat itself was excellent - especially the salt marsh lamb rack I cooked for Easter.

March 16, 2026
Unprompted review
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Reply from Farmfetch

Thanks for taking the time to leave a review - really great to hear you had a positive experience, and we’ll pass on your kind word about the lamb to the farm!

Rated 5 out of 5 stars

A very happy old man

The service and delivery service where very fast, the quality of all the items I ordered were very well packaged and of the finest quality a very happy ex Butcher, i have just put my next order in and looking forward to receiving that as well please thank you and the hole team, trevor,

March 17, 2026
Unprompted review
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Reply from Farmfetch

Thanks Trevor! Really great to hear about your experience - means a lot coming from a former butcher :).

Rated 5 out of 5 stars

Fantastic taste

February 7, 2026
Unprompted review
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Reply from Farmfetch

Thanks John - glad you're enjoying the food, and thanks for supporting small British farmers!

Rated 5 out of 5 stars

Great produce made accessible

I love how farm fetch puts us right at the heart of some the UK's best suppliers and delivered straight to our door.

November 21, 2025
Unprompted review
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Reply from Farmfetch

Glad you're enjoying the produce Thomas!

Rated 5 out of 5 stars

Good selection of high quality lamb

Good selection of high quality lamb, I’m looking forward to further purchases, however my freezer is full at the moment so I don’t have room

December 15, 2025
Unprompted review
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Reply from Farmfetch

Thanks Steve - great to hear you enjoyed the lamb!

Rated 5 out of 5 stars

Highly recommend

Have been ordering from Farmfetch for the last couple of years. Order coffee with them each month and love it! Their customer service reps are super helpful too. Could do with setting up subscriptions for coffee. Have also ordered meat at Christmas and Easter and both have been incredible.

February 21, 2026
Unprompted review
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Reply from Farmfetch

Thanks Ray! Glad you like the coffee - we’re launching subscriptions very soon :)

Rated 5 out of 5 stars

Pig-Cheek.

Pig-Cheek.
Well what can i say!other than
"Bloody marvelious"
Quality- Pig cheek arrived as fresh as if it was still attched to the pig.
Not only that but delivery was spot on.
Not used them,before but if my order was a sample of their service and qualitie to customers,You have to give them a try
5 stars all the way.


January 29, 2026
Unprompted review
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Reply from Farmfetch

Thanks so much for the review and great to hear you enjoyed the pig cheeks!

Rated 5 out of 5 stars

Outstanding 5*

Outstanding service and exceptional quality products (exmoor, caviar tasting set). Will definitely use farmfetch for my locally sourced, organic products. Highly recommend

December 30, 2025
Unprompted review
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Reply from Farmfetch

Really great to hear you enjoyed the caviar and the service! Happy New Year from the Farmfetch team :).

Rated 5 out of 5 stars

Brilliant service

Brilliant service! The company responded to me immediately on the chat button and help answer my question regarding Christmas shipping, no AI but a real person to reach easily and chat to! thanks again and thanks for a great product.

December 30, 2025
Unprompted review
Farmfetch logo

Reply from Farmfetch

Really great to hear your feedback Kenzie! Happy New Year!

Rated 5 out of 5 stars

Excellent first time experience


Id just like to say that the products we bought for Christmas were of exceptional quality and taste.

As we are in our late 70s over a lifetime we have eaten many a turkey and indeed at times reared our own, but the one from you was easily the best we have ever had.

The gammon too deserves the same praise, absolutely perfect. So good we were reluctant to share it!

So thank you for the excellent service, on time delivery, the packaging and for your part in making our Christmas feasting such a success.

Best wishes for 2026

December 25, 2025
Unprompted review
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Reply from Farmfetch

Thanks so much for taking the time to leave a review Pauline - Happy New Year!

Rated 5 out of 5 stars

I've used farmfetch a few times for…

I've used farmfetch a few times for meat and this is the second Christmas ham we've had from primrose herd. Great service, great product and happy to talk through the product once delivered. Lovely food, brilliant service.

December 23, 2025
Unprompted review
Farmfetch logo

Reply from Farmfetch

Really great to hear - have a fantastic Christmas!

Rated 5 out of 5 stars

Excellent first experience!!!

Speaking to farm fetch on chat the gardening delivery and recommendations on storing and was given some great advice and support.

I would so marsh lamb and 4 kg loin of pork both delivered on time and the quality was exceptional a third of the price of my local Butcher.

Farmfetch is now my go to for quality meat.

December 7, 2025
Unprompted review
Farmfetch logo

Reply from Farmfetch

Thanks so much for the review Ed! Glad you enjoyed the lamb & pork :)

Rated 5 out of 5 stars

Village Maid cheeses…

Farmfetch has sound range of cheeses with some interesting notes contributed by Guernsey cow milk and ewe milk.
I never miss a chance to keep my stock up with Village Maid cheeses

November 22, 2025
Unprompted review
Farmfetch logo

Reply from Farmfetch

Really glad you enjoyed the cheese Françoise!

Rated 5 out of 5 stars

The salt-marsh lamb is delicious

The salt-marsh lamb is delicious - and the website is a good way of accessing many different producers, but unless I have misunderstood be aware that delivery costs will add up if you spread your orders as each producer seems to charge separately.

April 3, 2025
Unprompted review

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