Fraudelent website
They took the money, and I Never received the product. 0 communication.
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Tienda online de la joyería "FARO, para toda la vida", marca española especializada en gemas éticas creadas en laboratorio. Expertos en moissanita, la segunda gema más dura que existe, más brillante que un diamante y más resistente a impactos. Su producto estrella es el anillo de compromiso. También realizan joyas de lujo personalizadas. Todas sus joyas se fabrican en España.
Calle de la Princesa, 31, 28008, Madrid, Spain
They took the money, and I Never received the product. 0 communication.
My engagement ring was designed and made by Faro. Exceptional customer service, beautiful ring. A few months later I asked them to design my wedding band as well. Everything turned out exactly how I wanted them. I'm very satisfied, would recommend them.
Thank you, FARO Team, for manufacturing my beautiful custom ring and for your dedication to find the best stone with my favorite colour and the excellent quality of the Moissanites.
For doing everything so professionally and with expertise and love for the craft and all the big and small things, communications and thoughts, that come with the whole process to bring this piece of jewelry into my hands.
I would definitely recommend FARO to others and I would put my trust into them again for another jewelry order.
Excellent experience with this provider. I had an idea of the jewelry I wanted to be created, they created the design and 3D model which I liked very much. Then the jewelry was created and shipped in a very short time. In each faze I was very well informed about my order.
The result was more then I expected! Will definitely use this company for future purchases. This will probably be the only company where I will buy jewelry in the future.
I can only recommend them!
I had an approximate in mind about the custom engagement ring I wanted to have and I was guided through everything.
I never felt lost even though I had zero previous knowledge about rings or jewelries in general.
I knew and felt that their focus was making the ring as perfect for my liking as possible.
Thank you again Faro, and thank you Manuela!
(Ohh and regarding the Moissanite.. I can only say woow. It is just stunningly beautiful)
Love my moissanite tension ring from Faro! Clear stones, flawless execution and perfect fit. It looks stunning! All the interaction with Faro was very easy and pleasant. They really know how to make a customer happy. The item arrived as expected and was beautifully packed in a high-quality fancy-looking box.
Highly recommend!
The rings I bought are simply gorgeous with flawless craftsmanship and beautiful stones. They come really well packaged in high-end boxes. The whole interaction with Faro was very professional and can't fault it at all. Highly recommended!

Reply from FARO para toda la vida
After looking around for months for the ''perfect ring'' and being disappointment by the quality of the jewellery i would find, i took my friend's advice and I contacted Faro. The communication was great, i was well guided through my choice and received several digital models by email, before completing the order. The ring I chose is a custom 5 carat moissanite solitaire made in platinum and honestly i couldn't believe how beautiful it was. My fiance loves it and she's being wearing it every day since. Last December i made my second order for a pair of beautiful earrings with yellow moissanite. They are stunning, my wife is in love with them. The shipping to Italy worked very well. Great shop!

Reply from FARO para toda la vida
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