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Ordered coffee beans online, but only after I had spoken to a very knowledgeable member of staff in the ordering dept who gave me great advice on the roast process, also what type of beans best for my machine.
So thanks for going the extra mile Jen, we now enjoy extremely smooth rich cups of coffee every time.
Unfortunately had a very bad experience we were given the wrong coffees and only realised after drinking a little,I politely asked if he would just remake one for my wife as it was too strong for my wife,the young man became very arrogant tried to blame us and would take no responsibility for his error,he said it would be chargeable even though it was his error,then a young lady came over and chipped in with very poor attitude as well,I asked to see management but was told no one there and was asked to leave the shop.sorry would not return and cannot recommend
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