Fashion Shopping Reviews 

175
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Poor quality clothing, most items nothing like on the website. Some items look okay but sizing is terrible. Delivery time is awful, and things are randomly packaged into several separate package... See more

Rated 2 out of 5 stars

Fell for an online site that calls itself one thing.... They set it up to look like an American Boutique with photos and models, etc. Then after you pay... you see another company name based in Chin... See more

Rated 1 out of 5 stars

SCAM, SCAM, SCAM site. Link on FB for Potatist fashion. Ordered 100 dollars worth of clothing. Received emails confirming order, updated email with shipping details. What i actually received was a c... See more

Rated 1 out of 5 stars

SCAM Stay away!! I ordered a chocolate coat and it was an American model (link on Instagram). Well I paid and after 1 month, I got nowhere with my parcel, I emailed customer service and they sa... See more

1.2

Bad

TrustScore 1 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(175)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality items and service

Poor quality clothing, most items nothing like on the website. Some items look okay but sizing is terrible. Delivery time is awful, and things are randomly packaged into several separate packages meaning delivery for some items is much much longer than others.

Customer service, if that's what you can call it, is terrible. Ignoring any language barrier issues, still super bad.

(Bought through Instagram link)

Bottom line: don't bother wasting your money!

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Arrived and nothing like photos

Arrived and nothing like photos.
Polyester, poorly designed and constructed.
No idea how to return
If anyone can advise as unfit for purpose - don't use
Under brand ULWAR and saw advertised on Facebook and Instagram

September 3, 2022
Unprompted review
Rated 1 out of 5 stars

Item not received!!

I ordered a month ago.. contacted them no response . Dies anybody know how to get a refund back??? Please hel

January 23, 2022
Unprompted review
Rated 2 out of 5 stars

I ordered a prodcut that was advertised…

I ordered a prodcut that was advertised !!!!!!!!!!!
Date i ordered 29-07-2021
helpline:⁶⁰⁷⁴³⁸

three4nine8hey barely resembled the pic. A quality that made me cry. I used their own guide and ordered clothing up one size. None of the clothes fit. This clothing is so cheap you cannot even use it as dust rags. I sent an email to the company they do not answer my email then I went on thethis company they admitted their mistake is what I order, and they sent me the wrong colors and different material item finally they have provided me a refund and return label FOR THIS CHEAP THIN CHEAP MATERIAL DRESS DO NOT BUY ANYTHING FROM THIS WEBSITE ... PRODUCT IS NOT AS ADVERTISED! JUST DON'T BUY ANYTHING FROM HERE.Extraordinary assistance and incredible…

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

ORDER#65092148 FASHION NOVA PLEASE GIVE ME MY ITEM I PAID FOR.Warning, do NOT buy anything from Shinesand. The items you think you are buying are NOT the items you will receive. I placed an order for

ORDER#65092148 FASHION NOVA PLEASE GIVE ME MY ITEM I PAID FOR.Warning, do NOT buy anything from Shinesand. The items you think you are buying are NOT the items you will receive. I placed an order for three items on 4.12.20 for Xmas presents at a cost if £35.00. Two items have arrived, but are so poor quality, look nothing like what was ordered and there not fit for the charity shop. The third item is still missing. I emailed customer service with my disappointment and getting no where at all i take help from facebook i did find a companies help number which isnine one nine nine three nine two five four four with the help of this info i was able to get in touch with customer service team they are really helpful and getting my return shipping information TOTAL CRAPPY DO NOT DO BUSINESS WITH THIS SITE!!!

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased. Took 3 weeks but worth it. When I checked status, they emailed me right back with tracking info. They shipped it out in 24 hours. All delay was due to COVID. They even kept on top of it with the shipping co. and emailed me with status update. I am happy.

April 23, 2021
Unprompted review
Rated 3 out of 5 stars

My Merchandise Was Not What I Ordered…

My Merchandise Was Not What I Ordered !!!!!!!!!!!!!!!!!1

I ordered 2 dresses, the same size. I waited a long time . Only after I challenged the charge did. They show up. One was tiny one was large, the material was a joke. They barely resembled the pic. A quality that made me cry. IF IT SOUNDS TO GOOD TO BE TRUE!!!!!! I used their own guide and ordered clothing up one size. None of the clothes fit. This clothing is so cheap you cannot even use it as dust rags. I sent an email to the company they do not answer my email then I went on the internet and I found this COMPANY HELP which is ₑᵢցₕₜ ƒₒᵤᵣ ƒᵢᵥₑ fᵢᵥₑ ₜຟₒ ₒₙₑ seven two four five I contacted this company they admitted their mistake is what I order, and they sent me the wrong colors and different material item finally they have provided me a refund and return label FOR THIS CHEAP THIN CHEAP MATERIAL DRESS DO NOT BUY ANYTHING FROM THIS WEBSITE ... PRODUCT IS NOT AS ADVERTISED! so disappointing! would not recommend to my friends. Buyer beware!! Buy American-made in the USA!

March 15, 2021
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and obstructive. Poor quality item.

Ordered an item as a Christmas gift on the 3rd December. When the payment went through I realised that the company was probably based in China so was concerned that it might not arrive on time. I contacted them to ask for an estimated delivery date. After a few exchanges where they wouldn’t answer the question and asked me to ‘be patient’, I explained that if I didn’t have it pre Christmas it would not be required. I then asked if they could tell me the shipment method ( I knew if it was freight it wouldn’t arrive on time). Wouldn’t answer. ‘Be patient’. On the 7th I asked them to cancel and refund. They told me it had been shipped that day but I strongly suspect that this was not true as it did not (and never did) appear on the tracker. I bought a similar item elsewhere for less than half the price as I needed it pre Christmas. When the item eventually did arrive (over 8 weeks later) it was of much poorer quality than the replacement item that cost less. They were throughout obstructive and refused to answer any of my queries. I do not trust this company at all.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

Items appear to be knitted looking at…

Items appear to be knitted looking at the photographs but when they arrived,poor quality printed designs on polyester.Cost more to return than items cost so a total scam.Facebook should be ashamed to be advertising this con.Do not buy from this company.

January 22, 2021
Unprompted review
Rated 2 out of 5 stars

I ordered around 12/10/20

I ordered around 12/10/20. Received a partial order. Have requested multiple times where is the rest of my order. Sent request by emails and their online chat with no success. They claim they can't find my order although when you go to my profile the order is on there and my shirt still states ready to be shipped. It's been over a month now. ORDER#65092148 FASHION NOVA PLEASE GIVE ME MY ITEM I PAID FOR.

1/13/21 I RECEIVED AN EMAIL ASKING FOR A PICTURE OF THE PACKING LABEL ON A PACKAGE THST WAS DELIVERED OVER A MONTH AGO. IT CLEARLY SHOWS ON MY ACCOUNT ON THEIR WEBSITE THAT I DID NOT RECEIVE MY ITEM. SEEMS LIKE THEY'RE TRYING TO GET OUT OF GIVING ME MY ITEM.

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

Out 100 dollars on a false money back guarantee.

I ordered 3 couch covers that totaled to about $100, they were light brown in the pictures but were orange upon arrival. Emailing them in an attempt to return them and get a refund has garnered no help from customer support. They've shown me their "money back guarantee" is as much a scam as their entire website is.

January 7, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered heated jacket

Ordered heated jacket, sent wrong size, and to get your refund, they give you a address in China to return , it cost more to ship to China, than product cost, TOTAL SCAM DO NOT DO BUSINESS WITH THIS SITE!!!

January 5, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look