Fashioncrib SA Reviews 

453
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the sneakers arrive quickly, fit true to size, and offer great overall quality for a very reasonable price. Many buyers deeply appreciate the smooth ordering process, efficient shipping, and consistently helpful communication provided by the friendly staff members throughout the purchase. Some reviewers were not happy with severe delivery delays, missing packages, and entirely unresponsive customer service teams when asking for help. A few people also experienced frustrating issues receiving incorrect shoe sizes or facing extremely long waiting times without receiving any helpful tracking updates. Consumers noted that getting support or resolving these unexpected complications proved extremely difficult during busy periods.

What people talk about most

Order

People report ambiguous experiences with order, highlighting a stark contrast in customer satisfaction. While... See more

Product

Users describe ambiguous interactions with product, reflecting a split in consumer experiences. Many... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as opinions and outcomes vary... See more

Service

Reviewers mention ambiguous feedback about service, with opinions heavily divided. Many customers express... See more

Response time

Clients share profound dissatisfaction regarding response times, noting that customer support becomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Rated 5 out of 5 stars

From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more


Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.


Contact info

3.2

Average

TrustScore 3 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(453)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

RECEIVED WRONG SIZE-DISAPPOINTED

I was extremely disappointed with my purchase as I ordered a size 7 Nike Air sneakers but received a size 8.5 yesterday...It has been collected from me so I amawaiting the delivery of the correct size... that will determine my next rating for the service when my sneakers are replaced with the correct size.Thanks

16th May 2024

So just an update on my recent issue detailed in my review...The sneakers were replaced within a couple of days as promised and I was pleasantly surprised with the prompt and efficient service...so my railing would definitely go up to 5 starts⭐️⭐️⭐️⭐️⭐️

April 28, 2025
Rated 5 out of 5 stars

Excellent service !

Excellent service !! My order arrived within 4 days and I am super impressed. I was updated amd informed with every step of the way.
Will definitely use this site to purchase goods again!
I'm a very happy customer ! Thank you

May 2, 2025
Rated 1 out of 5 stars

FAKE PRODUCTS!!!

The product I purchased reached me in record time, but ITS FAKE!!!! Tried contacting them for days to refund, but they are unreachable!

April 3, 2025
Rated 1 out of 5 stars

No replies

I WANT TO RETURN MY ORDER AND I AM BEING IGNORED ! Please can someone help me . My order number is 25069.

What is going on? My order arrived quickly now I’m being ignored as I want to return my item? Please can someone help me

April 8, 2025
Rated 5 out of 5 stars

I'm so happy about this online…

I'm so happy about this online shopping, fashion crib sa it's the best, it doesn't need money for delivery, it doesn't take take to deliver, and the app makes things easier, the price are affordable, Thanks Fashion Crib SA, I'm looking forward to order more stuff

April 7, 2025
Rated 1 out of 5 stars

FAKE

The company could've been more transparent and state that these sneakers are fake..I could've got the same fake shoes at a fraction of the price .

April 5, 2025
Rated 5 out of 5 stars

Had my doubts but I was wrong

I really doubted that I will receive my goods after all the bad reviews I read... I was wrong ..
Ordered goods...4 days later it was delivered...just as ordered..thank u

April 3, 2025
Rated 5 out of 5 stars

Good Job, Fashioncrib sa!!!

Wow, I am super satisfied! Fashioncrib, you beauty! The sneakers were of high quality, and the delivery was fast. I placed my order on a random Saturday, and by Tuesday they were delivered. I love the service and the quality of the sneakers!. I am definitely placing another order. I am so happy!

March 28, 2025
Rated 5 out of 5 stars

Great Quality

Great Quality, I ordered a Military Black Jordan 4 and its great, It fits perfectly and its insanely comfortable.

Would Recommend 100%

April 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look