Fashionesta.com Reviews 

272
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Didn't say it would come from China on website. When arrived was clearly not a genuine item, no labels, poor quality material, sizing and the colour was nowhere near what was advertised. Emailed to re... See more

Rated 1 out of 5 stars

The invoice clearly said 2 cotton sweaters and 1 cashmere. However, this is not true because the label on one reads polyester, one read cashmere and the last one is damaged, i.e. it is coming apart a... See more

Rated 2 out of 5 stars

I’d was never mentioned while ordering it was coming from overseas, returns do not exist. The shoes didn’t fit correctly and they would give me a 30% refund. I took them to Goodwill and hopefully s... See more

Rated 5 out of 5 stars

Honestly, I have never faced any problem with Fashionesta (German online store). I am a customer since years and everything are fine with my purchases and the few returns I have done so far. I highly... See more

Company details

  1. Couture Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Shoe Store
  7. Women's Clothing Store

Written by the company

Herzlich willkommen bei FASHIONESTA.com – Ihrem Online Outlet für High End Brands. Wir bieten Ihnen Mode und Accessoires begehrter, internationaler Fashion-Designer zu günstigen Outlet-Preisen. Feinste und qualitativ hochwertige Markenartikel der bekanntesten Mode-Designer zu immer reduzierten Preisen.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

272 reviews

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No history of asking for reviews

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2.6

All reviews

(272)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my orders

Never received my orders. Over $70.00 paid for NOTHING. WROTE SEVERAL TIMES TO NO AVAIL. Didn't receive any response and my money wasn't returned or even store credit

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Extra shipping charges requests for refund IGNORED

I purchased Diesel shoes online, paid for standard shipping, but Fashionesta used FedEx, which charged me $41.60 extra shipping fees on delivery. After a string of emails and promise to check with their accounting department, Fashionesta ignored my subsequent emails.
If no remedy is provided, that would be my first and last purchase from Fashionesta.com.

August 28, 2022
Unprompted review
Rated 1 out of 5 stars

FAKE!!

They sell FAKE Rayban sunglasses. My friend who works at Rayban told me the pair I just bought is so fake. will report it to the UK police on their Action Fraud website

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Everything is perfect

Everything is perfect. I know this shop for more than 8 years now. They are based in Germany so if they were sold fake items they would have been off business long time ago!

June 4, 2022
Unprompted review
Rated 1 out of 5 stars

Hi all

Hi all
I am writing this letter for a very bad experience with fashionesta. I bought gucci watch in Dec 2021. When I was received, it was faulty. I complained to fashionesta then they were said its our fault you sent it back and we give you return cost and refund back. I sent it back then they only refund me watch cost but I was paid $332 NZD to fedex. Who are responsible for that cost. Because its not my fault. Now I am trying to contact fashionesta but they didn’t reply.
So everybody please aware about shopping from this site if your item faulty they do not refund you.
Thankyou
Amritvail

January 9, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, never buy from this company, I ordered Armani shoes and never come, they never replied you back to my email. Scam SCAM SCAM NEVER DON'T BUY FROM THEM

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

No problems, 5 starts

I bought sunglasses last week. Very scared because of the reviews, most of them bad... I received sunglasses today, fast delivery and product perfect. Very happy.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Anna in Customer Service

Anna in Customer Service

She is an asset to fashionesta with great customer service. I had an issue with a parcel when I sent it back for a refund via Hermes but it was stuck at the depot for over 5 weeks only to be sent back to me at the end! I then emailed Anna as I was worried I wouldn’t receive a refund (their refund policy is 14 days) and explained to her my situation. She was so kind and lovely and advised me not to worry and send it back via Royal Mail this time. Any troubles or queries, I emailed her straightaway and always got quick responses! Despite the delays and how long it takes to return an item, I will continue to shop at fashionesta because Anna is a lovely customer service representative! Thank you so much for making me feel at ease as a customer.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Best Outlet store on Interent

For sure one of the best store ever, am starting to order now more regularly from fashionesta and never had Problem before, all employees are polite and kind even on social media they answer immediately and to support customers
I would recommend this company as i have already done with my friends who are also happy.

October 31, 2020
Unprompted review

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