Fashionshoeshouse Reviews 

103
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This website "Fashionshoeshouse" is a joke. The delivery came in a brown paper bag, taped together. They will not send you what the models are wearing. Naturally, there are no returns, and now I under... See more

Rated 1 out of 5 stars

Worst company,ive ever ordered from,poor quality and horrible customer service.I can't even wear the sandals,I purchased such low quality and won't take back returns nor refund your $$.People do not p... See more

Rated 1 out of 5 stars

I received a pair of boots I paid 77.98 they were damaged w stains several stains looked like someone tried to remove them . I cannot find the confirmation email nor can I find my account informatio... See more

Rated 1 out of 5 stars

Shoes look used and worn with details peeling. Other than the color matching there is nothing resembling the product received and the website picture. This company is definitely misleading and uses fa... See more

Company details

  1. Shoe Store
  2. also in
  3. Clothing Store
  4. Shoe Factory
  5. Women's Clothing Store

Information provided by various external sources

Discover trending women's shoes in the shoes house. The new season heels, sandals, boots, flats, slippers and loafers for women.


Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(103)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If given the option I would not have…

If given the option I would not have given 1 star. The customer service is horrible the quality of the shoes is garbage they will not honor their return policy and offered me 40.00 to keep their shoes. Worst experience ever I will definitely never shop here again!!!

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

Worst company,ive ever ordered…

Worst company,ive ever ordered from,poor quality and horrible customer service.I can't even wear the sandals,I purchased such low quality and won't take back returns nor refund your $$.People do not purchase from this horrible fly by night company.

May 22, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!

BEWARE!!!! Horrible...DO NOT order from here!!! I order 2 pair of boots and neither are even close to what was pictured. They are cheap plastic and literally look like they are going fall apart. ABSOLUTELY HORRIBLE quality, going try for a refund. So disappointed I ordered 2 pair!!!!

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from here!

Do not order from here! They will send you a different shoe than pictured and tell you its the same shoe and then refuse you a refund. Look somewhere else

May 13, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Quality Merchandise, Fraud site

I ordered 3 pairs of sneaker, the quality was some garbage and the size was way off. When I asked them for a refund they replied that they don’t give refunds but on the website it says if you return them in 7 days from receipt, you can return them. All Liars this company. Don’t waste your money or time. 👎🏻👎🏻

May 11, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM - SCAM - SCAM

This is the biggest scam/joke of a company. The shoes I got were so far from what I ordered it's actually comical. I could get better quality and cuter shoes at the dollar store. Not even worth fighting them for a $35 refund. DON'T ORDER THEIR PRODUCTS. Save your money.

May 3, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered two pairs of boots

I ordered two pairs of boots. They are not as pictured from the website, especially the ones I got for my wedding. They are supposed to be white with silver and instead they are off white with weird silver etching. I sent them pictures requesting a refund and they said they are as pictured and maybe the lighting is the reason and offered me $10! Awful awful awful! Do not use them!

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Christian Louboutin for…

I've wanted Christian Louboutin for awhile now. Even though these shoes are not the name brand my order turned out to be awesome. My shoes looks beautiful. Remember you must order about a half size larger but it's the exact same way with the designer. It took about a month for my shoes to come in but they're still beautiful. I do recommend this site and I hope it goes well for you as well💓💗

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

This is real

I ordered my girl some shoes trying to surprise herald after about a week and a half and they didn't show up I got worried so I came on Google and read the reviews and say to my self damn I done lost that lil bit. Then bam today they came in and I was shocked but so happy and my girl loves them
BIG DRAKO JONES ✌🏾

April 13, 2021
Unprompted review
Rated 4 out of 5 stars

Y'all it worked

I didn't mean to order from here I had several tabs open for shopping, once I realized my mistake I read the reviews and felt serious dread.
Y'all it worked out I'm shocked I got my boots even though they said it was still in Hong Kong it came to my door after I had given up hope and drafted an angry email was about to call my credit card company.
They aren't exactly what I ordered by this time I expected that after reading about them and was happy I got anything, turns out their exactly what I need for the event I planned for and I had ordered from 3 separate places these boots were the cheapest they stressed me out although perfect for my outfit and guess what they are the exact size I ordered and are comfortable.
They look like they may not last long although I only need them for a day so I'm not to concerned about the discoloration in the heels or the value of the fabrics.
I'm satisfied and feel lucky this week 😉

April 10, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely do not order from here

Absolutely do not order from here. I ordered gray boots with a 4 inch heel and received brown boots with a 1/2 inch heel!

I sent them a photo of what I received saying it wasn’t what I ordered and they claimed it was “the same as the online photo” which was laughable because it was completely different. They have said I am not allowed to return the item even though online it says within 7 days returns are allowed. It’s a complete scam STAY AWAY.

April 8, 2021
Unprompted review
Rated 1 out of 5 stars

I WILL NEVER ORDER FROM THEM EVER AGAIN! BUYER BEWARE!

I recently ordered a pair of black sparkly tennis shoes w/ “bling” around the bottom of the shoe. Upon receiving I noticed that they looked NOTHING like the picture on their website and looked cheaply made, not only that, they were too small. I emailed them about it (within the 7 days of receiving them) they responded saying send pics of the the shoes, I did saying also they are too small and I can’t fit nor wear them (I wear a size 8 - 8 1/2 in U.S. sizes). They responded back send a pic of my foot along a tape measure, did that. Again responded back saying I ordered an 8 1/2 and I should’ve ordered a 10. Never in my life I wore a size 10 shoe!!! Also pasted their link about the refund policy. I answered back letting them know I can not FIT nor WEAR the shoes and to send the address to return them, and the shoes are a defect since they are the wrong size. They keep responding back saying their website is true to size and I should’ve ordered a 10 and not 8 1/2 and the link about the return policy. I normally don’t have an issue when I order stuff from over seas (China), but my guards are up now. NEVER AGAIN!!! They need to be put out of business!!!

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER,

I wish there were zero stars. DO NOT ORDER FROM THIS BUSINESS. they are scammers and should not be in business. They take three weeks to send an order and tell you that you have only 7 days to return from date of offer. There quality is really bad and the color isn't the color it shows in the picture. You will regret if you order from another country. This place needs to be closed for good.

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

I accidently order the wrong style of…

I accidently order the wrong style of shoe. I messaged them right after. Told them my mistake. Two days later they responded saying they sent them. I then told them I was going to return the shoes I paid $10 to return the shoes I have the receipt and it says it was delivered to the same location as their store is in California and they said they never got my shoes so they are not going to refund me my $60 and I am a single mother of a two and three year old and I don't have time to play games with these people so I contacted PayPal they didn't even help me so just to let you know you're not going to get quality shoes for the money you pay and her not going to refund you they're that hard up for $60. And when I asked them if they had received my shoes according to my receipt they told me they didn't and best regards so basically they told me bye and sorry they're not going to help me are you on and it's not like PayPal will help you oh well good honest people are the ones always get screwed over

March 14, 2021
Unprompted review
Rated 1 out of 5 stars

The boots I ordered are running too small.

The boots I ordered are running a size smaller than they should be. I cannot get them on my foot because back mashes down and catches under my heel. When I did finally get them on with some difficulty, they were too small. I asked to return them and they said I would need to send them to China. They wanted me to send a picture of my foot. They agreed to refund half of what I paid and I can keep the boots. I got the money right away on my pay pal. The Boots are vinyl and not high quality, but they were only $39.99 on sale.

February 23, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look