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Rated 1 out of 5 stars

I ordered a dress from Dubai with the price saying it was 328.00 AED. Then after I paid for it then it showed it charged me 309 USD and I would never have ordered this dress for that amount. They've... See more

Rated 5 out of 5 stars

Always fast delivery. Clothing is pretty good quality as far as the sizes. it's very flattering for women who have curves or bigger bum or bigger bust. Even petite women can enjoy their clothing. Als... See more

Rated 1 out of 5 stars

Worst experience ever. Purchased some items total £120 paid for them. A month later this company tried to take 2 payments from my account one for £119 another £120 this was pending on my card for a we... See more

Rated 1 out of 5 stars

Horrible Horrible . You pay for shipping and don’t even get it in time probably weeks later and that’s if you even get it you’ll be lucky if you get your items Big scam the worse customer service ever... See more

1.7

Bad

TrustScore 1.5 out of 5

31 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible Horrible

Horrible Horrible . You pay for shipping and don’t even get it in time probably weeks later and that’s if you even get it you’ll be lucky if you get your items Big scam the worse customer service ever no reply’s from no one Do not spend money at Fashionnova.

December 14, 2020
Unprompted review
Rated 1 out of 5 stars

Never received item, only could get store credit and still paid for shipping

Tried to buy a birthday gift for a friend. Item never arrived after a month I emailed them to cancel the order and get a refund. A lot of back and forth just to get them to look and see that my item never arrived. Then they refused to refund only store credit. Fine. But they wont give store credit for the shipping! When I never even got the item! Terrible service and terrible business

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

I wish I could rate this company lower

I wish I could rate this company lower. I placed an order in October 2018 it is now days away from being January 2019. I have not received one item from my order. Did they receive my money? Yes, every cent and I have nothing to show for it. Good luck calling customer service you will listen to music for about 30 minutes and then it will disconnect you. This is an awful company that will soon be part of a class action suit. You can’t just steal from people Fashion Nova!!!!! Be smart don’t place an order!

December 29, 2018
Unprompted review
Rated 1 out of 5 stars

I’m so upset w fashion nova

I’m so upset w fashion nova. The reason they were getting so popular in my opinion is because they shipped faster than any other online store. I placed an order on November 11 and today is December 6 I have yet to receive my order.

I email them everyday all to be replied with generic emails about not sending multiple emails or the Cardi B line. When I do speak to a live person they are not helpful, instead of trying to fix the problem they ask me do I want a refund. I don’t want a refund I want my stuff. I wish I can post a picture because I’m my recent email I was told there was a problem with my order and it would be delayed MORE THAN IT IS. I am disgusted with the horrible customer service and lack of care.

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

Always fast delivery

Always fast delivery. Clothing is pretty good quality as far as the sizes. it's very flattering for women who have curves or bigger bum or bigger bust. Even petite women can enjoy their clothing. Also I love that they always have new merchandize trendy but affordable

May 6, 2018
Unprompted review
Rated 5 out of 5 stars

I Love This Place!

My friend told me about Fashion Nova a month ago and I've already bought so many things from here. Everything is made well and beautiful. I seriously love this website. I also saw where Kylie J is also a shopper here and a lot of other celebrities... their jeans are amazing and my new favorite pair because they are so soft and feel so good. Love this store!!!

January 10, 2017
Unprompted review
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