The confirmation email never showed up…
The confirmation email never showed up and their support keeps closing my tickets. Each time I contact them I get told something different about where its going.
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Compare fast payout casinos in Canada with efficient withdrawals, transparent conditions, and reliable account security.
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The confirmation email never showed up and their support keeps closing my tickets. Each time I contact them I get told something different about where its going.
Won 450 and went to withdraw it. They split it into three separate payments without telling me first. Found out when only 150 hit my account after two days.
Sent 75 pounds in and the site shows zero balance. Emailed support twice and they sent me in circles between cashier and chat, each one saying its the other ones job to sort it.
Weekend evenings are impossible for live support. Queue hit 30 people on Friday night. By Saturday morning the backlog was still there, nobody seems to staff it properly.
Requested payout on the 15th, still nothing on the 23rd. Support initially promised Friday, then changed it to the following week. They didnt even apologize for the delay or miscommunication.
Tried setting a weekly deposit limit of 100 but the system let me deposit another 150 straight after. The control page showed the limit was active but clearly it wasnt working as intended tbh.
Received my cashback reward but it was roughly half what the promotion banner promised. Contacted support and they said the terms were in fine print somewhere i guess.
Made two deposits yesterday. Only one shows in my history now. The balance reflects both but the second one disappeared from the records. Not great for keeping track of what you spent.
The verification email they supposedly sent me never landed in my inbox or spam folder. Support seems confused about whether theyve actually resent it or not.
Claimed 50 euro cashback but only received 35. Support said it was calculated correctly but couldn't explain where the missing 15 went. Still waiting for a proper answer.
Set a deposit limit for 50 a week but it didnt take effect until 3 days later. Support said the system needs time to process but thats not how limits should work.
They emailed me a welcome bonus good for a week. When I tried to use it on day 5, it had vanished. Customer service didnt explain why.
They calculated my cashback wrong twice and support just kept saying the system works fine. Still missing about 60 from what should have been credited.
Tried to cash out Monday evening. The site said 24 hours but after checking my bank it took 3 days to appear. Why give a timeframe if you cant stick to it.
My new deposit cap didnt show up until the next day, and by then id already spent double what i wanted. The whole thing felt like it wasnt properly set up.
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