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Rated 5 out of 5 stars

Couldn't ask for more. Got a decent fast dedicated server and my installation caused a few issues that were jumped upon by Ben and Jacob and all resolved quickly. I now have a fantastic hosting solu... See more

Rated 5 out of 5 stars

Been with fast2host for almost 18 years. They've been amazing. Not only for being a great hosting provider, but also their highly personalised and responsive service. Such as having challenges i... See more

Rated 5 out of 5 stars

I have been a customer of Fast2Host since 2008, and I have always been impressed by their professionalism and consistently fast support. Over all these years, the longest I have ever waited for a ti... See more

Rated 5 out of 5 stars

Brilliant company. The support I've received from fast2host over the many years I've been with them has been outstanding. Always quick to reply to my support requests with helpful responses. They g... See more

Company details

  1. Internet Provider
  2. Web Hosting Company

Written by the company

Fast2Host is one of the UK's leading independent web hosting companies, providing the best in business and affordable web hosting solutions for thousands of customers worldwide. We have supplied quality web hosting services since 2000 and have won a number of awards. Fast2host host all dedicated servers in our Cambridgeshire datacentre, on-site ! We do not use other companies network or datacentres, allowing us full control over all aspects of hosting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bandwidth allowance.

Exceeded the bandwidth allowance on account.

Fast2Host reset the bandwidth usage and unsuspended the account quickly and at no cost.

Excellent service.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Software Issues..

Absolute diamond... Had an issue with a software and the guys at Fast 2 Host were able to resolve the issue promptly.

Jacob and Russell thank you so much for all your help in resolving the issues.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I am very happy with the customer service I always get from Fast2Host. They respond very fast and always have settled my query and solved any issues immediately!

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Jacob was very impressive

What made my experience great was the professional and very helpful assistance afforded to me by Jacob. He went the 'extra mile' to resolve a website connection problem which the whole of the WIX organisation failed to accurately diagnose. He is a credit to your organisation and a most impressive individual.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Fast2Host

Highly, highly recommend this company. Reliable, get straight on the case, good communication, trustworthy and friendly. They have a ticket system once you log your query is confirmed with your query number, straight away. I have found that they always resolve it straight away.
Michelle Leaver Jewellery

October 10, 2022
Unprompted review
Rated 2 out of 5 stars

new credit card added

- despite going to your website and adding a new in date credit card I am still receiving daily emails telling me my payment has not been accepted. Can you sort it out pleeease!

January 24, 2022
Unprompted review
Fast2host logo

Reply from Fast2host

Hello, You already submitted a ticket for this for which we have replied "You have added the card under an account which had no services on it. Please login to the correct account and add the card there". We were previously unable to find your other account with the information from your ticket. Please reply to the previously opened ticket with more information so we can find your other account so you can add your card there.

Rated 5 out of 5 stars

Outstanding Service

I have been with Fast2host for around 9 years now. Steve and the teams support throughout that time has been outstanding. My technical knowledge of websites is pretty limited and Steve has always helped me out quickly and efficiently. I've received superb service each and every time I've asked for help.

I cannot highly recommend Fast2host highly enough.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have been with Fast2host for over 12…

I have been with Fast2host for over 12 years and have had very little need to contact their support as everything ... just works. The couple of times I have querying something with the support team, they have always been very helpful and most importantly for me, very prompt. Happy to recommend them

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Fast2Host

Fast2Host - Steve in support is absolutely outstanding. Over the last 5 years, Steve and his team have supported me enormously. My technical skills and understanding of how websites work isn't the best, the team responds so promptly to my queries, nothing is ever too much trouble. I cannot recommend this company highly enough and this is down to Steve and the team. Thank you - Caroline - The Mindfulness Teachers

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service once again from Fast2host, this company has been the best service provider that our company has used and cannot fault their customer service. A great all round company!!

March 4, 2021
Unprompted review

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