Fast Despatch Logistics Reviews 32

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Applied through fast despatch logistics for hellofresh delivery driver based in Warrington. Worked for 3 weeks the van was not fit for purpose was Stopped by Police for no Insurance. No lights inside... See more

Rated 1 out of 5 stars

Biggest liar Biggest Cheater Biggest fraud of UK courier sector they didnot pay my hard work money everytime new date then finally stop giving me reply. Their agent Monica is a big trap who gives you... See more

Rated 1 out of 5 stars

I work in an enormous managed building where I have my bits and pieces delivered regularly. Today whilst sitting in my office I have been notified that the delivery failed because the business was cl... See more

Rated 5 out of 5 stars

I've been working with Fast despatch logistics (FDL), With this company I work at DLS4 for 2 years now. Best move I've made, great team, great supervisors, great company, good pay, always helpful. F... See more

Company details

  1. Courier and Delivery Service

Written by the company

FDL is one of the fastest growing and largest third-party Last-Mile Delivery logistics service providers in the UK and now we’re evolving to become a best-in-class End to End Delivery service provider too. Join Team FDL! Want to be your own boss? Looking for flexible work with immediate start dates and great incentives? Come talk to us! When you become an FDL delivery partner in your local area, you’ll be joining a fun and friendly team and you’ll get all the training and support you need to succeed. Spread smiles, make a difference and join a fantastic success story. You just need to bring your enthusiasm and desire to grow too!


Contact info

1.8

Poor

TrustScore 2 out of 5

32 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

HELLOFRESH AGENCY

Applied through fast despatch logistics for hellofresh delivery driver based in Warrington. Worked for 3 weeks the van was not fit for purpose was Stopped by Police for no Insurance. No lights inside of van so couldn't see boxes. Back doors on van broke,was told my responsibility to fix and claim money back, lights on front of van not working. Handed my notice in. I've left 8 weeks ago and still no payment. Contacted manager who gave me email address no answer still.. 2nd manager was Contacted again given email no response. These managers are all based in Hellofresh depot in Warrington and are not willing to help or support staff on wages query..Small Claims coming your way!!!!!

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE STAY AWAY FROM FDL.



IF YOU CAN READ ALL THESE BAD REVIEWS AND STILL CHOOSE TO WORK FOR FDL, THEN YOU’RE ONLY FOOLING YOURSELF. I WISH I HAD READ THESE REVIEWS BEFORE I STARTED WORKING FOR THEM. I TOO HAVE BEEN LEFT UNPAID — IT HAS BEEN 75 DAYS SINCE MY LAST SHIFT AND I’M STILL WAITING FOR MY MONEY. THEY ARE ABSOLUTE BUMS WHO DON’T VALUE THE PEOPLE WHO WORK FOR THEM. THE ONLY POSITIVE REVIEWS SEEM TO COME FROM FOUR OR FIVE ROMANIANS, WHICH IS HONESTLY AMUSING. PLEASE, SAVE YOURSELF THE STRESS AND STAY AWAY FROM THESE PEOPLE.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest liar Biggest Cheater Biggest…

Biggest liar Biggest Cheater Biggest fraud of UK courier sector they didnot pay my hard work money everytime new date then finally stop giving me reply. Their agent Monica is a big trap who gives you work and their owner Florine is his boss they trap new van people take work from them and when the time of payment comes after as they said 3 weeks they disappear.Stay safe and away from these thieves Romanian Group

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

It is safe to say,Stay Away From FDL

It is safe to say,Stay Away From FDL
I have worked with them for a couple of months due to needing a job otherwise I don’t think I could’ve done even a week,
They just lie lie and lie moved me about job places to job place making me wake up at silly times and get home late in the evening. They then terminated the contract with me for not replying for 2 days and haven t paid me for 2 invoices so they just eat away all your money and always lie about how much your going to get paid . AVOID IT AT ALL COST and I can t wait to see them in court .

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

The company it’s a scam they work with…

The company it’s a scam they work with HIVED TOGETHER, they never pay for the services you provide, just ended my contract with them, and I haven’t received the invoice neither my payment for the services provided. I’m now going to take them to court. I’m not the only one other driver weren’t paid as well…

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves

Thieves. Not paying to drivers. If you ever decide to work for them keep in mind at some point they won't pay you.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Modern Day Slavery! AVOID!

Very dodgy company to work for! AVOID! I worked for this company for 1 month and still have 3 months have not been paid for the work I have done. Their phone numbers ring out or have a constant engaged tone, they do not reply to emails and the manager has blocked me. I will have to take them to court, this is exploitation and criminal! Do not work for this company!

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

Rude management zero support

The management is very rude. They say they will hold your 3 weeks income and when you leave job they will refund that amount but in reality they will never refund you the 3 weeks salary. Their support never respond to emails. Very unprofessional management. They treat drivers like slaves.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

I’ve worked for this company for maybe…

I’ve worked for this company for maybe 3-4 months I left them on good terms they owed me about £900 in wages which they were meant to pay me more than a month ago I’ve wrote several emails called no response no one seems to care and it’s embarrassing how a company can scam someone for there hard earnt money!!

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

VERY BAD COMPANY!

Hi All! People please avoid this Company! I've never worked in my life for so kind BAD company! When you work on them's rented Van's , and when you have to return back could all fine, but after a couple of months they will send you an email as you need to pay some damages on there Van's which you driven before, even if you didn't done any damage! THIS IS THE WORST COMPANY IN THE UK! AVOID IT!!!

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Hi there

Hi there. I am working as a delivery driver for this company for almost 8 months now, give or take.... where to start?

I don't think there will be enough room for me to tell you all my toughts. But I will try to do my best.

After first weeks delivering for FDL my life truly had changed in good. From a guy who spends half of his time playing video games doing nothing productive, now, I am different person.

This job made me realized how unproductive I was. Now, I start thinking different, when I have some time to spent I already try to fulfill that time with productivity.

But the good time started with my manager at DBS3 (delivery station for amazon).

Thanks to him also, I have different thinking too. He's a great man with lot of oportunity in everything, in my opinion.

Now days I am going to work with positive attitude, and I am always happy.

I found this team a good company for my self, and because our manager, everything seems easy and professional.

If I had to recommend this company for someone? Yes, I already did this many times. I have old friends from my childhood who I am working with now.
And they always remember me how happy they are woth this job in this site(dbs3) with our manager.

I know now there are bad toughts for this too, but maybe this job is not for everyone.

I hope all the best for the company and my manager especially.

Kind regards,
Bogdan.

P.S. sorry for my mistakes in this review

June 3, 2023
Unprompted review
Rated 1 out of 5 stars

I wish drivers would at least make an effort

I work in an enormous managed building where I have my bits and pieces delivered regularly. Today whilst sitting in my office I have been notified that the delivery failed because the business was closed. This place has 24 hour manning, a manned reception and currently about a dozen businesses are in here with well over 150 people working - no idea where he went, but it wasn't here.

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor delivery service

3 times this company were used with different Food companies and on average the next day delivery would take over 3 days with tracking showing each day that parcel was out for delivery and returned to base! They obviously either never sent the parcels daily, or the delivery drivers are shockingly bad! But they truly are a shocking delivery service and both previous Food companies have stopped using them!!!

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Never dealt with them before and the…

Never dealt with them before and the parcel they have for me still hasn’t been delivered, zero customer service and so far 0/10. Avoid

May 20, 2023
Unprompted review
Fast Despatch Logistics logo

Reply from Fast Despatch Logistics

Hello Pete A, we are sorry to hear that you had an bad experience. Most of the time mistakes are made from the seller (the place you buy your items) and you need to contact their customer service, also mistakes from the buyer (you) when you provide old address or wrong one. If you order from ebay in example and your parcel is shipped with Yodel, do you contact Yodel or you message your eBay seller in case of an issue? Problem is that you just don't know how it works and your frustration makes us looks negative..

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