Fastdoors Reviews 

54
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Katie and Barrie pulled me out of the smelly stuff with a first class service, product and delivery all within 7 days. They were superb through it all and did exactly what they said they would do and... See more

Rated 4 out of 5 stars

Overall great service, and really liked working with them who gave us concise instructions of when to expect everything. My only hang up is that on their website it's not marked in red where you're vi... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from the company. Delivered exactly when promised for a very good price. Quality of doors is first class and the company used cut down silicone tubes for packing, very innovati... See more

Rated 5 out of 5 stars

Would highly recommend. The whole experience of using fast doors was superb, really smooth process from end to end. The website was clear and easy to use and quality of the doors were second to none.... See more

Company details

  1. Building Design Company

Written by the company

Here at Fast Doors we design, manufacture, fabricate the highest quality of Aluminium Bi folding doors and Sliding patio doors. Our head office and manufacturing site is located in Middlesbrough (North East England). We have a showroom that is open 6 days a week. We have a vast experience in the manufacture of aluminium products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

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Rated 1 out of 5 stars

Poor service

Arranged an appointment for quote/survey. Appointment 4 hour window. Phone message left will be with us in 20 minutes. No one turned up so rang office. Evidently even though you agree to the appointment you still have to confirm you will be in on the phone. Complete letdown. A wasted day for us. Fast fit !!!

December 6, 2023
Unprompted review
Fastdoors logo

Reply from Fastdoors

Hi there Janice I do believe you have the wrong company, we don’t do a service like you mentioned above nor do we have your name on our system in regards to any requests. We pride ourselves on great customer service and product, evident in all the reviews we have recieved. We would really appreciate if you would remove this review as it is incorrect and you most definitly have the wrong company, but if we can help in any way with a quote just let us know
Fast doors
www.fastdoors.co.uk

Rated 4 out of 5 stars

Overall great service

Overall great service, and really liked working with them who gave us concise instructions of when to expect everything. My only hang up is that on their website it's not marked in red where you're viewing the door from when choosing what you want. This is typical of most bifold door websites and I'm hoping you folks can change this because it's a critical bit of information we need to pay attention to.

October 30, 2023
Fastdoors logo

Reply from Fastdoors

Hi Jayce, Thank you for your review! So glad you are happy with the service we do really pride on ourselves on this. A great comment about the detail on the website, this has now been sent to our website designers and should be change within the next day! Great productive feedback!

Rated 5 out of 5 stars

Wow, now that's fast!

Wow, I rang to enquire about a bi-fold door arrangement for our new sun room. The pleasant young lady told me because they had the item in stock I could have it delivered the NEXT DAY! I was amazed and so happy because my fitter had a time slot come available and was free for a couple of days. So my doors were in and looking great within a week of enquiry. He said they were easy to fit because the doors are already fitted to the frame and just need the glass fitting once in place. I went for the aluminium ones and they work and look brilliant.

August 31, 2023
Rated 5 out of 5 stars

Definitely fast!

I searched far and wide for decent quality doors, but the main issue I had was delivery time. Fast doors really were fast! They came in a few days; delivery guy was great and they look and feel really good quality. I work in music and the sound proofing is amazing.

I received the wrong coloured magnets so emailed customer service and they emailed straight back and posted out the correct ones for free. If only buying online was always this easy.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

I’m very impressed with Fastdoors

I’m very impressed with Fastdoors. The large 2.5 high bifold doors were very well made, the customer service was highly responsive and by putting my faith in them I’ve saved a considerable amount of money compared to paying for supply/install from a known brand. I would buy from them again and highly recommend them.

March 15, 2023
Rated 5 out of 5 stars

Bifold doors …

Excellent communication from the company. Delivered exactly when promised for a very good price. Quality of doors is first class and the company used cut down silicone tubes for packing, very innovative and recycling a usually throw away empty tube. My builder is OCD about everything he is an absolute perfectionist and he was impressed. Great product great service.

June 28, 2023
Rated 5 out of 5 stars

Excellent communications throughout

Excellent communications from ordering, to specifying the delivery date and the delivery driver calling to give me a timeline. Installed one of the doors and very easy to install. Katie was very helpful throughout the whole process, will use again and definitely recommend. Great experience. Thanks Katie.

June 5, 2023

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