While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.

Company replied

Rated 5 out of 5 stars

The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and re... See more

Rated 4 out of 5 stars

Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on... See more

Company replied

Rated 5 out of 5 stars

I ordered a new tool belt and a couple other odd and ends from Fastek because the prices were unbeatable. I ordered online and was truthfully shocked at the speed of their shipping. Everything was at... See more

Company details

  1. #1 of 3 best companies in Hardware Store
  2. #1 of 1 best companies in Building Materials Supplier
  3. #1 of 1 best companies in Pneumatic Tools Supplier
  4. #1 of 1 best companies in Sharpening Service
  5. #1 of 1 best companies in Tool Repair Shop

Written by the company

Serving Canada's construction industry since 1993! Expert advice and exceptional customer service; everything from tools and fasteners to service and repairs. Conveniently located in St. Catharines, Hamilton, and Barrie Ontario, with free shipping Canada-wide on most orders over $250.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
Great tools

July 4, 2024
Fastek Inc logo

Reply from Fastek Inc

Thank you so much for the great review, Cody!

Rated 5 out of 5 stars

Lead changes to ink when wet

I ordered the pencils I wanted and in no time they were sitting on my doorstep. They are exactly as described and work great.

April 15, 2024
Fastek Inc logo

Reply from Fastek Inc

We love to hear it, Tyrill. Thanks for the great review!

Rated 5 out of 5 stars

The ordering and the delivery went…

The ordering and the delivery went smoothly.
The prices were also reasonible.

March 7, 2024
Fastek Inc logo

Reply from Fastek Inc

Thanks so much for the great review, Tracey! We are so glad you had a positive experience, and look forward to serving you again in the future.

Rated 5 out of 5 stars

Quick and reliable service

Quick and reliable service, I ordered online and they didn’t have the package I wanted available but substituted for me and made everything perfect for my order. The guys at the office are awesome and great customer service. I’ll be ordering more tools from here again !

February 26, 2024
Fastek Inc logo

Reply from Fastek Inc

We're so glad to hear this! Thank you for the excellent review :)

Rated 5 out of 5 stars

Shopping online with Fastek was easy

Shopping online with Fastek was easy
and shipping was fairly quick.
I purchased a foldable work bench from them and it is of great quality and best price out there.
All around it was a great experience.
Highly recommended company to deal with.

February 5, 2024
Fastek Inc logo

Reply from Fastek Inc

We're so happy to hear this, William. Thank you for the great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look