Paul surveyed our loft, taking video the whole time which he then showed us immediately. He was very informative and gladly broke things down for us into layman’s terms when required. He was friendly... See more
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Me and my husband recently had a young surveyor in to do a check on the loft to our surprise a lot of black/white mould and damage to the roof was found the young man then showed us the issues and way... See more
Loft survey carried out end of June. Advised of damp/moisture and roof would eventually bow if nothing done. Recommended installation of membrane sheet and open cell foam. Contract signed and deposit... See more
Experience was great, Callum the surveyor talked me through what was up in the loft, explaining what he found and showing a video of the insulation and what problems were there and what could happen i... See more
Company replied
Company details
Written by the company
FastFoam specialises in providing comprehensive spray foam insulation solutions designed to enhance energy efficiency and comfort in homes. Get a free suitability check and receive three quotes from vetted installers if your property is deemed suitable. Our service includes installing long-lasting, energy-saving spray foam that improves indoor air quality, prevents mould. FastFoam ensures quality by using certified, trained, and insured installers in order to issue your property the correct documentation when seeking equity release on your property or indeed selling it on. We strive to guarantee peace of mind to customers.
Contact info
249 Govan Road, G51 1HJ, Glasgow, United Kingdom
- 0800 433 2167
- support@fastfoam.co.uk
- fastfoam.co.uk
3.4
Average
42 reviews
Hasn’t replied to negative reviews
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Harry explained the job in depth to us…
Harry explained the job in depth to us and would recommend the product..
April 10, 2024
Unprompted review
Reply from Fastfoam
Dear Mr Milliken (John),
Thank you for your positive review!
We're delighted to hear that Harry provided you with thorough information about the job and that you would recommend our product.
We appreciate your feedback and look forward to continuing to meet your expectations.
Warm regards,
The Fastfoam Team
Really impressed with the service
Really impressed with the service, Robert the surveyor was fantastic and explained everything so clearly. Every member of the team who has been out including sprayers and aftercare has been great, can't fault any of them at all.
April 1, 2024
Unprompted review
Reply from Fastfoam
Dear Fiona MGraw,
Thank you very much for your glowing review! We're thrilled to hear that you were impressed with our service and that Robert, our surveyor, explained everything so clearly for you.
It's fantastic to know that every member of our team, from the sprayers to the aftercare team, has provided great service. We truly appreciate your kind words and your recognition of our efforts.
If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
The Fastfoam Team
Very efficient from start to finish…
Very efficient from start to finish would highly recommend fastfoam to who was doing there loft Robert did a great job explaining thing to us
March 28, 2024
Unprompted review
Reply from Fastfoam
Dear Mrs Watkin,
Thank you so much for your kind words! We're thrilled to hear that you found our service efficient and that Robert provided clear explanations throughout the process.
At Fastfoam, we strive to deliver top-notch service and ensure our customers have a smooth experience from start to finish. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback.
If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
The Fastfoam Team
Sale staff were amazing and very…
Sale staff were amazing and very friendly. I have found a difference in 2 weeks ,house is alot warmer, just want to say a big thank you to everyone who was involved.
March 14, 2024
Unprompted review
Reply from Fastfoam
Dear Mrs Sweeney (Maley),
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff provided you with amazing and friendly service.
It's fantastic to know that you've already noticed a significant difference in the warmth of your house within just two weeks of our service.
Your appreciation means a lot to everyone involved in making your experience exceptional.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Best regards,
The Fastfoam Team
Fantastic experience.
Fantastic experience.
One problem with a dehumidifier which was sorted very quickly. Very happy with the installation.
March 27, 2024
Unprompted review
Reply from Fastfoam
Dear Mr Brown (Duncan),
We're delighted to hear that you're happy with the installation!
At Fastfoam, customer satisfaction is our top priority, and we're committed to addressing any issues promptly. We're glad we could quickly resolve the problem with the dehumidifier to ensure your complete satisfaction.
Thank you for choosing us, and if you ever need further assistance, please don't hesitate to reach out.
Warm regards,
The Fastfoam Team
Very efficient service
March 18, 2024
Unprompted review
Reply from Fastfoam
Dear Mrs. Brand,
Thank you for your succinct feedback. We're delighted to hear you found our service very efficient. Your satisfaction is very important to us, and we're glad we could meet your expectations.
Best regards,
The Fastfoam Team
1 how I was identified 2 Mitchell was…
1 how I was identified 2 Mitchell was great at explaining insulation foam and why it needed to be done he spent a good 3 hours with me inspecting the loft as well he showed me that my fibre glass had 25% moisture levels which could affect me timbers and if not rectified it would just get worse 3 jamie was very accommodating and came and checked the job was done correctly and was satisfied with the completion of the job which gives me peace of mind he also came and picked me up as I was out a walk which was very kind of him
March 17, 2024
Unprompted review
Reply from Fastfoam
Dear Pamela Glennie,
Thank you for taking the time to leave us such a detailed review. It's wonderful to hear how Mitchell's thorough explanation and inspection of your loft insulation made a significant impact, especially regarding the moisture levels in your fiberglass. We're glad he could provide you with the necessary insights to understand the importance of the work needed.
Furthermore, it's heartening to hear about Jamie's accommodating nature, not just in ensuring the job was done correctly, but also in offering you a lift, adding a personal touch to our service. Your peace of mind is our top priority, and we're thrilled to have delivered that.
We appreciate your feedback and are here for you should you need any more assistance or have further questions.
Warm regards,
The Fastfoam Team
Everything was fast and efficient and…
Everything was fast and efficient and well explained and all work was completed at a high standard would recommend company
March 16, 2024
Unprompted review
Reply from Fastfoam
Dear Mr. Aitken,
Thank you for your positive feedback. We're glad you found our service fast, efficient, and the work of high standard. It's great to hear you'd recommend us. Your satisfaction and recommendation are very important to us.
Thanks again for choosing us. If you need further assistance or have questions, we're here to help.
Best,
The Fastfoam Team
1st class service from start to finish
1st class service from start to finish, from sales advisor Callum who explained the full process, through the installation team to finally Jamie who signed the work off and explained the warranty. Excellent service throughout and all within 4 days.
March 16, 2024
Unprompted review
Reply from Fastfoam
Dear Mr. Frame,
We're truly grateful for your kind words and delighted to hear about your excellent experience with our team. It's wonderful to know that Callum, our sales advisor, effectively explained the full process to you, and that our installation team, along with Jamie's final sign-off and warranty explanation, met your expectations with a 1st class service throughout.
Completing this within 4 days is a testament to our commitment to delivering efficient and thorough service to our customers. Your satisfaction is our utmost priority, and we're thrilled we could provide you with the level of service you deserve.
Thank you for choosing us for your insulation needs, and please don't hesitate to reach out if you need any further assistance or have more questions in the future.
Warm regards,
The Fastfoam Team
Loft foam insulation
This was quick and efficient service, came round reviewed, installed with in a week .
Highly recommended to all .
And great customer service
March 11, 2024
Unprompted review
Reply from Fastfoam
Dear Mr Gibbs (Mike),
Thank you for your wonderful review and for recommending our services so highly. We're delighted to hear that you found our service quick and efficient but also that our team provided great customer service throughout the process. Being able to review and install within a week is part of our commitment to ensuring our customers receive timely and effective solutions to their insulation requirements.
Your satisfaction and recommendation are incredibly important to us, and we're thrilled to have met your expectations. If there's anything more we can do for you or if you have any questions, please don't hesitate to get back in touch.
Thank you for choosing us, and we look forward to the opportunity to serve you again.
Best regards,
The Fastfoam Team
Experience was great
Experience was great, Callum the surveyor talked me through what was up in the loft, explaining what he found and showing a video of the insulation and what problems were there and what could happen if not cared for correctly. All in all a very knowledgeable and friendly person. Experience was top notch 10 out of 10
March 8, 2024
Unprompted review
Reply from Fastfoam
Dear Mr Adam (Stuart),
We're thrilled to hear about your exceptional experience with Callum, our surveyor. It's wonderful to know that his thorough walkthrough, coupled with a detailed video explanation of your loft's insulation situation, not only informed you about the current condition but also educated you on potential future concerns. Callum's expertise and friendly approach are qualities we value highly, and we're glad these made a significant positive impact on your experience.
Your feedback is greatly appreciated, and a "10 out of 10" rating is the highest compliment we could receive, higher even than the ratings we get here on Trustpilot :).
Thank you for taking the time to share your experience. We're here for any further assistance you might need or if you have more questions. Looking forward to serving you again in the future.
Best regards,
The Fastfoam Team
Really good from start to finish
Really good from start to finish, very efficient and informative, particularly the salesman Jack, top job.
March 8, 2024
Unprompted review
Reply from Fastfoam
Dear Ms. Stirling,
Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our service efficient and informative from start to finish, and it's fantastic to know that Jack, in particular, made such a great impression with his expertise and professionalism.
Your satisfaction is our top priority, and hearing that we've achieved a "top job" in your eyes is the highest compliment we could receive. If you have any further needs or questions, please remember that we're always here to assist.
Thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Warm regards,
The Fastfoam Team
Jamie did a great job this morning…
Jamie did a great job this morning checking the job and explaining everything.
All the guys were fantastic, so polite and helpful
You have done a wonderful job.
Many thanks,
David
March 9, 2024
Unprompted review
Reply from Fastfoam
Dear Mr. Robertson (David),
Thank you for sharing your experience with us. It's truly rewarding to hear that Jamie, along with all of our team members, made such a positive impact during their visit. Their commitment to providing thorough explanations, coupled with their politeness and helpfulness, is something we take great pride in.
Your appreciation and kind words mean a great deal to us, and we're so pleased to know that you're satisfied with the work we've done. Ensuring our customers feel valued and informed is at the core of what we strive for.
Many thanks for your trust and for choosing our services. Should you need any further assistance or have more questions, we're always here to help.
Warm regards,
The Fastfoam Team
From start to finish the service was…
From start to finish the service was great, kept me I'm formed about everything that was happening, would highly recommend them
March 8, 2024
Unprompted review
Reply from Fastfoam
Dear Janette Kerr,
We're so grateful for your kind words and thrilled to hear that you found our service great from start to finish. Keeping our customers informed every step of the way is something we take great pride in, and it's wonderful to know that this was your experience.
Thank you for your high recommendation. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
The Fastfoam Team
Loft insulation
Fist visit last week from Matt for inspection of loft and information about the product. No pressure to buy and he was very polite and not pushy. Next visit was from Elliot. Again let us ask as many questions as we wanted. We decided to go ahead with the installation. To our surprise it was booked in for the next day.(Wednesday) Two guys came to empty the loft (30+years of junk). They completed the job in no time. Very hard workers and pleasant with it. Next was the 3 guys to do the installation. Again they had no breaks and just got on with the job. Also very polite and pleasant. Today is Friday and the contents are back in the loft. All in all I’m extremely happy with everything from start to finish. Would definitely recommend
February 22, 2024
Unprompted review
Reply from Fastfoam
Dear Coraline,
We're thrilled to receive your detailed and glowing review! Hearing about your positive experiences with Matt, Elliot, and the rest of our installation team from start to finish is truly where we aim to be. It's fantastic to know that our approach of providing detailed information without pressure, answering all your questions, and efficiently handling the job has resonated so well with you.
Our team takes great pride in their work, aiming not only to meet but exceed customer expectations with hard work, politeness, and professionalism. Your satisfaction with the swift and smooth installation process, as well as the quick turnaround in getting your loft's contents back in place, is also exactly what we strive for.
Thank you for choosing us for your loft insulation needs and for your willingness to recommend our services. It's customers like you who make our job incredibly rewarding. If there's anything more we can do for you or if you have any further questions, please feel free to reach out.
Warmest regards,
The Fastfoam Team
Fast and efficient service Alexander…
Fast and efficient service Alexander rectified dehumidifier .evan was funny and most helpful thsnkyiu fastfoam
February 22, 2024
Unprompted review
Reply from Fastfoam
Dear Mr. Burns,
Thank you for taking the time to leave such a positive review of our service. It's great to hear that Alexander was able to efficiently rectify the issue with your dehumidifier and that Evan's sense of humor added a pleasant touch to our service. We always strive to provide not only quick and effective solutions but also an enjoyable experience for our customers.
Your feedback is very much appreciated, and we're delighted to know that our team's efforts have earned your satisfaction. Thank you for choosing Fastfoam, and should you need any further assistance or have any more feedback, please don't hesitate to reach out.
Warm regards,
The Fastfoam Team
5 star service
Grant the surveyor was very polite. Installation was done promptly. The two men that came to do the installation were also very friendly and have carried out the job to a high standards. They had a little mishap with one of our carpets but have done their best to tidy everything up. I would be happy to recommend Fastfoam to carry out your loft insulation
February 22, 2024
Unprompted review
Reply from Fastfoam
Dear Georgina Bryce,
Thank you for your kind words and for acknowledging the professionalism of Grant, as well as the friendly and high-standard service provided by our installation team. We're pleased to hear that the work was completed promptly and to your satisfaction.
We apologise for the mishap with your carpet and appreciate your understanding as our team worked to resolve the issue efficiently. Your willingness to recommend Fastfoam for loft insulation services means a great deal to us, and we're grateful for your support.
Should you require any further assistance or have additional feedback, please don't hesitate to get in touch. We're here to ensure your experience with us is nothing short of excellent.
Thank you once again for choosing Fastfoam and for your recommendation.
Best regards,
The Fastfoam Team
Loft insulation
Harry did the initial survey and within 3 days we had our loft insulated. All work was carried out to a professional standard. Fitters were very good and left my house clean. Would recommend the company.
February 20, 2024
Unprompted review
Reply from Fastfoam
Dear Valerie Hardy,
Thank you for your wonderful review and for highlighting Harry's prompt and efficient service during the initial survey, as well as the professionalism of our fitting team. We're delighted to hear that the insulation of your loft was completed to your satisfaction and that our team ensured your house was left clean afterward.
Recommendations from our customers are incredibly valuable to us, and we're grateful for your endorsement. Should you have any further needs or questions, we're here to help.
Thank you for choosing Fastfoam and for taking the time to share your experience.
Best regards,
The Fastfoam Team
Work was arranged very quickly after…
Work was arranged very quickly after the initial survey. Everyone with whom I dealt was knowledgeable, courteous and efficient. I was kept fully updated as to progress of the work. Job was completed on time. I have confidence the the house will be considerably more easily heated! Thank you!
February 17, 2024
Unprompted review
Reply from Fastfoam
Dear Isobel Mcilwraith,
We're genuinely appreciative of your feedback and delighted to learn about your positive experience with our team, from the swift arrangement of work following the initial survey to the courteous and efficient service provided by everyone involved. It's our priority to keep our customers well-informed throughout the process, ensuring a smooth and timely completion of the job.
Your confidence in the effectiveness of our insulation to make your house more easily heated is the highest compliment we could receive. We're here to provide you with the best possible service and are thrilled we could meet your expectations.
Thank you for choosing Fastfoam and for taking the time to share your experience. We're here for any further assistance you might need.
Warm regards,
The Fastfoam Team
Reply from Fastfoam
Dear Daniel,
Thank you for taking the time to leave such a positive review. We're thrilled to hear you found our service fast, efficient, and to your satisfaction, especially noting the cleanliness of the job completed. It's our priority to deliver high-quality service without any inconvenience to you.
Your feedback is greatly appreciated, and we're pleased we could meet your expectations.
Should you need any further assistance or have any questions, please don't hesitate to reach out.
Thank you once again for choosing us and for your kind recommendation.
Best regards,
The Fastfoam Team
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