Fasthost Reviews 8

We've had sync issues with our email for a while at work (small business) and phoned the Technical Support desk for help. Lester from the Tech support team took my call and was excellent as he patiently guided me through the set up and made some recommendations as well on how we work. It went from frustration and slow progress before we called to now running smoothly and everything fixed. Thank you Lester

I had an account with these cowboys. I cancelled it but they renewed it anyway so stole money from me. They have also ignored my complaint about this. DO NOT DEAL WITH THIS COMPANY

I recently used Fasthosts for VPS hosting and the experience was terrible from start to finish.

Firstly, there is no cloud-init support, something that has been standard on every other cloud/VPS provider for years. This means you have to manually install your OS via a remote console, which itself is awful — it has a timeout that stops accepting input mid-setup, forcing you to restart the console and race through commands before it cuts out again.

The hypervisor ballooning is so poorly managed that the server crashed multiple times during a basic Ubuntu install. This is a clear sign of oversold nodes that can't handle basic workloads.

The management panel is a mess, servers don't all appear in the server management area, you have to go back to the billing portal to manage them. Two completely separate systems with no coherent integration.

To top it all off, a payment of £1.65 failed and Fasthosts immediately shut down ALL of my servers with a 4 hour account lockout even after paying. £1.65. The servers were offline for hours over an amount less than a chocolate bar.

And if you want to cancel? You have to call them. In 2026. A deliberate dark pattern to make leaving as painful as possible.

Avoid entirely.

Just requested auth codes to trf domains. Mark was very helpful and quickly helped me out.

Closed my domain & web builder I had for 12 months they said i signed for 24 months, no I didn't, only 12 months, keep messaging me as payment has failed even though my account is closed from 15th January,won't let you transfer domain name untill 6 months has lapse trying to rip me off

Fake I paid for 2 domains and they are still available on other platforms 👎🏻 they are not coming up secure on the register still available to buy terrible platform do not give them any money

Thank you Almond Brexale Tello for your help in renewing my contract with Fasthost and for the great price that you offered. Also, a very good company for technical suport. I recommend.

This is a total fraud and I fell for it. I bought a domain from them but it's now impossible to renew it, even by paying their invoice my domain name is lost. They stole my money.
I tried to contact them multiple times but I got absolutely no response. I don't think they're a real company. They're NOT fasthost.co.uk