FastInfo Class Reviews 4,147

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent teaching techniques, supportive nature, and ability to boost confidence. Many people highlight the interactive teaching methods and the friendly environment created by the educators, which helps them improve their skills and feel comfortable discussing various topics. Consumers are highly satisfied with the guidance and clear explanations provided by the teachers, making the learning process effective and enjoyable. However, some customers also noted significant issues with payment and service delivery. A few people were dissatisfied with issues regarding additional payments. Some reviewers also reported very poor customer service, mentioning difficulties with rescheduling classes, inconsistencies in service provision, and a lack of responsiveness after payment. There were also complaints about disorganized lessons, untrained teachers, and problems with class assignments, such as being placed in unsuitable levels or with tutors who didn't speak the requested language.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, particularly highlighting the dedication and clarity... See more

User experience

Clients share positive opinions on user experience, with many praising dedicated and patient teachers who... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found the customer service to be... See more

Service

Reviewers mention ambiguous feedback about service. Some customers express extreme dissatisfaction, citing... See more

Payment

Users describe negative interactions with payment. Many customers report issues after paying, such as being... See more

Based on these reviews

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

My ward is taking classes with Miss suchandra paul,and she is really good. My daughter was reluctant to draw now she's enjoying her classes and their is a drastic improvement in her.incase u want to t... See more

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

They did not provide all the classes…

They did not provide all the classes that were promised. They failed to maintain proper records of the number of classes conducted, despite my repeated communications via email and phone requesting clarification.

April 2, 2026
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We understand your concern and want to ensure a better experience for you. Our team is actively working to provide the best possible service. Kindly share your registered contact number or FIC ID so that we can connect with you and assist in resolving your issue.



Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Choosing fastinfo is good decision

Choosing fastinfo is good decision. The teacher i got for english speaking course is good and she teach every topic with full clarity and dedication.

March 30, 2026
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

I purchased a course from FastInfo…

I purchased a course from FastInfo Classes, but my experience has been extremely disappointing. Due to personal scheduling issues, I needed to reschedule my class timings. When I contacted customer support, they initially asked me to wait for one week. After waiting patiently, I followed up again, only to be told to wait an additional three weeks.

This kind of delay is unacceptable, especially when you’ve already paid for a service. When I finally requested a refund because of the inconvenience and lack of support, I was told that there is no refund policy. This was never made clear during the purchase process.

Overall, the customer service has been very unhelpful and unresponsive. The advertisements and claims made by FastInfo Classes feel misleading and seem designed to attract customers without delivering proper support or flexibility.

I would strongly advise others to be cautious before purchasing any course from them.

September 20, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Please be informed that your concern has been formally escalated to the relevant department for detailed review. The team is currently assessing the matter and will revert to you at the earliest possible opportunity.
We appreciate your patience and cooperation during this process.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

iam very satisfied for info fast class teacher is very good teaching she is very good teaher (ms. sonia kumar mam). i am very appreciate and i am 100 persent satisfy sepecially thanks sonia mam,

iam very satisfied for info fast class teacher is very good teaching she is very good teaher (ms. sonia kumar mam).
i am very appreciate and i am 100 persent satisfy sepecially thanks sonia mam,
thanks and regards
mohan singh 9212362488 morning batch 7 am to 8 am

February 12, 2026
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Headline

Headline: FIC17529426191225 - NO REFUND - DO NOT JOIN
FastInfo Class is holding my ₹13,000 refund hostage. Despite multiple reminders and their own written promises of '3-hour callbacks,' they have gone silent. Highly unprofessional and zero transparency. Filed a complaint with the National Consumer Helpline. Avoid them at all costs! #FastInfoClass #ConsumerRights #EducationScam"

February 11, 2026
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Please be informed that your concern has been formally escalated to the relevant department for detailed review. The team is currently assessing the matter and will revert to you at the earliest possible opportunity.
We appreciate your patience and cooperation during this process.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

"FastInfo Class" sales team

"FastInfo Class" sales team , start with selling basic course around 2k. Once you about to enroll they pitch to enroll in intermediate level. costs 4k.
You do enrollment. You pay 4k. Now ONCE YOUR PAYMENT IS DONE then other sales person calls and praises your English. His job is to make this intermediate level course a inferior course for you, He tries to convince that you have better English so opt for Advance course . Costs 6k+.
They start from 2k and push you to 6k+. If you don't do you feel your 4k invaluable and that's their business strategy.
They should clearly tell everything before taking money but they wont.

Before taking money they will tell if not satisfied money will be refunded. I asked for the refund just after enrolling in intermediate level they refused.

SUCH ONLINE COURSE IS RISKY AS THERE IS NO ACCOUNTABILITY.

January 11, 2026
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

To assist you further, we kindly ask that you provide your FIC ID at your earliest convenience. This will enable us to review your case promptly and address your request more efficiently.

Please rest assured that your matter is being treated as a priority. One of our dedicated representatives will be in touch shortly to provide you with an update or a resolution.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Run by a Company known for cheating peple.

This is group providing many services including online legal india. They are big fraud. Please dont fall in their trap. Dont go on the summary and rating. It is all managed.

December 20, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

To assist you further, we kindly ask that you provide your FIC ID at your earliest convenience. This will enable us to review your case promptly and address your request more efficiently.

Please rest assured that your matter is being treated as a priority. One of our dedicated representatives will be in touch shortly to provide you with an update or a resolution.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

This is extremely poor service


My experience with FastInfo has been extremely disappointing. After paying course fees, I was repeatedly assigned untrained teachers and the classes were marked completed without proper sessions. Despite multiple requests, refund was denied and I was asked to pay again. This reflects poor service and unfair practices—please be cautious before enrolling.

December 17, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

To assist you further, we kindly ask that you provide your FIC ID at your earliest convenience. This will enable us to review your case promptly and address your request more efficiently.

Please rest assured that your matter is being treated as a priority. One of our dedicated representatives will be in touch shortly to provide you with an update or a resolution.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thankyou Aakash Sir to hold my class

December 7, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Gungun Singh,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

“Excellent Teacher"

My daughter, Prisha Arya, has been learning drawing from Ms. Suchandra Paul, and we are truly impressed with her progress. Ms. Paul is a talented, patient, and dedicated drawing teacher who makes every class engaging and enjoyable. Her clear guidance and creative approach have helped Prisha develop confidence and a genuine love for art. We are very grateful for her support and highly recommend her to anyone seeking an excellent drawing teacher.

November 17, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Good afternoon parents

Good afternoon parents
I would like to address you that I gave negative review about this fast info on 12 th Nov 2025.
I got call from Mrs Baby Naz one of its customer care and requesting me to remove my review and offering me unwanted favour and write good review about fast info.
Parents, please be careful all positive reviews being put here is false and by their team to promote this fraud company.
I am putting this review on X and social platforms for be careful and don't be trap
Regards

November 14, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

To assist you further, we kindly ask that you provide your FIC ID at your earliest convenience. This will enable us to review your case promptly and address your request more efficiently.

Please rest assured that your matter is being treated as a priority. One of our dedicated representatives will be in touch shortly to provide you with an update or a resolution.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

1/5 stars*

1/5 stars*

"Beware of this company! They promised to the parents but delivered nothing. Complete scam, don't waste your time and money. Their 'guaranteed' services are a joke, and their customer support is nonexistent. Total fraud!"Disappointing experience with the online English class. The teacher seemed unprepared, and the lessons felt disorganized. No clear structure or feedback, making it hard to track progress. Not worth the money and when I asked them to refund they are not receiving my calls
Worth Experienced with this Fast Info fraud institute

November 12, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

To assist you further, we kindly ask that you provide your FIC ID at your earliest convenience. This will enable us to review your case promptly and address your request more efficiently.

Please rest assured that your matter is being treated as a priority. One of our dedicated representatives will be in touch shortly to provide you with an update or a resolution.

Thank you for your understanding and cooperation.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Abantika is an excellent and…

Abantika is an excellent and professional teacher who is adept at managing various personalities. She consistently follows her protocols, which instills trust and confidence in Fast Info Institute. Additionally, she has a clear vision for her sessions.

November 12, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Abantika mam teaching is very good.

November 12, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable and useful feedback.
However, you have shown the same dissatisfaction earlier. Kindly share your FIC ID and Student ID so we can locate your issue and assist you better.


Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice guidance by Nilesh Singh

October 23, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice behaviour and solve my problem by…

Nice behaviour and solve my problem by akash boss

October 21, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Anshaal

Anshaal
Nice guidance

October 20, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice service Arzu

October 18, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Very good conversation with sushma

Very good conversation with sushma

October 15, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

FastInfo is English Beast.

Fastinfo is so helpful; I regain access to my English knowledge so proficiently.

October 14, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

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