Just purchased and downloaded
Just purchased and downloaded. won't open. Waste of money. Trying to get a refund no response. TRAP!
November 8, 2023
Unprompted review
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Company details
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Fastmocap - Kinect Motion Capture for everyone.
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2.8
Average
3 reviews
No history of asking for reviews
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I ordered this product three days ago &…
I ordered this product three days ago & I have not received the download, there is no customer service & im having the worst time trying to get a refund. This is a money trap so don’t get fooled.
June 4, 2021
Unprompted review
Don't waste your time or money
Don't waste your time or money. Terrible product that doesn't even register your Kinect motion capture sensor, even though every other app recognizes it just fine.
That wouldn't bother me to write a bad review but the reason I'm here is because they have ZERO customer service. I wrote a support claim directly from their website after purchasing the product and realizing it doesn't work. I waited a few days, then I wrote another one. Waited about a week and still no response at all. It wasn't in my spam or trash. I checked all folders and proceeded to use a different email. Still no response.
Do NOT waste a second even considering purchasing their software. It won't work, and they won't help.
October 21, 2019
Unprompted review
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