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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, helpfulness, and dedication. Many appreciate the outstanding customer service, noting prompt response times and the staff's commitment to keeping them informed throughout the process. Reviewers also frequently mention the company's competitive pricing, offering great value without compromising on quality. However, some customers experienced issues with communication, reporting missed appointments and a lack of proactive effort in selling their property. A few other people also felt that their service was poor and did not actively try to sell their house.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising a staff member for their exceptional... See more

Service

People report positive experiences with service. Customers consistently praise the professional, efficient,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive approach, constant... See more

Price

Reviewers consistently mention positive feedback about price. Customers frequently highlight the extremely... See more

Response time

Clients share positive opinions on response time. Many customers highlight that they were kept updated at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service from Christian. Nice to deal with someone who's genuinely passionate about providing the best service possible for his clients and selling their homes. He even listened intently to... See more

Rated 5 out of 5 stars

We sold our house with Christian and I genuinely couldn’t fault him, his communication was second to non he kept us up to date with things without us even asking. Everybody he recommended we use we... See more

Rated 5 out of 5 stars

We can’t recommend Christian at FastMove enough. His opening hours are brilliant & we really liked not having to wait for feedback until Monday after a weekend viewing. Christian kept in constant co... See more

Rated 5 out of 5 stars

The 2nd time I have used FastMove and can honestly say Christian, again has been fantastic. I’ve never met anyone more driven and passionate about customer service. Christian keeps you well informed... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Nationwide Estate Agent. We Only Charge £800 Commission Irrespective Of Value Purely On A No Sale No Fee Basis.


Contact info

4.9

Excellent

TrustScore 5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

SO MUCH MORE THAN 5*

SO MUCH MORE THAN 5*! THANK YOU does not seem enough for the service Fastmove have provided for the sale of my property. I could not recommend Christian highly enough to anyone buying or selling their home. As a single seller with little knowledge about the process this could have been daunting but Christian’s knowledge, dedication and clear passion for his career made this a total breeze! My house selling within two days of it being on the market was just the beginning, and immediately lived up to the name of the business. Not only was he available at any time of the day to answer any questions or for reassurance, but he was incredibly tenacious in progressing the sale of the property, including the recommendation of and liaising with a brilliant solicitor, liaising with chain agents and solicitors and provided me with regular updates, sometimes just a well-being check in phone call. His price is unmatched, and I would pay double for the high quality, professional, personable customer service gained over this memorable experience. Why would anyone use anyone else?

May 17, 2024
Unprompted review
FastMove logo

Reply from FastMove

WOW what amazing words. Thank you so much Becky for spending so much time in composing such a detailed and extensive review. Once again huge congratulations on the completed sale of your property and we wish you all the best for the future.

Rated 5 out of 5 stars

Christian from fastmove was brilliant…

Christian from fastmove was brilliant so helpful made our house sale so quick and efficant would defo recommend his services

May 3, 2024
Unprompted review
FastMove logo

Reply from FastMove

Thank you very much Linda for detailing your experience selling a property with FastMove we are so grateful and wish you all the best for the future.

Rated 5 out of 5 stars

I bought my house with fast move.

I bought my house with fast move.
Since then I have recommended Christian to everyone who asks and he went on to sell my mums house, which he also did fantastically.
He's very professional and friendly, as well as having the patience of a saint especially when it came to dealing with a newbie to the market like me.
Highly recommend 5 stars isn’t enough!

October 14, 2023
Unprompted review
FastMove logo

Reply from FastMove

Good evening Victoria A massive thank you for taking the time to leave a review about your experience purchasing a property with FastMove. As we know the seller is the Estate Agents customer but is also paramount that the agent shows a level of service a buyer of a property deserves. Thank you again.

Rated 5 out of 5 stars

Fantastic service from FastMove!!

Christian has worked tirelessly to sell our Property in London for over a year. His dedication and professionalism is totally outstanding, nothing is too much trouble.

Fastmove work 24/7 and are totally deserving of all those 5 stars! If there were more stars available we would have given them.

Please don't think if you DONT live in the North of England , then FastMove are not for you. We can assure you Christian works just as tirelessly whatever part of the Country you are in and provides the same excellent service.

FastMove will exceed you expectations. Thank you Christian for the amazing service you provided for us.
Will always recommended yourselves to friends and family.

Linda & Bob

April 24, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Mr and Mrs Page what more can we say than thank you. What lovely words of which we are so grateful for as this helps the public so much when deciding which Estate Agent to employ. Once again thank you and good luck with everything.

Rated 5 out of 5 stars

Great Company! I would recomend!

I have worked with Fast Move on one of there properties. They are a great company and get things done. If there is any issues they are adamant to resolve them in a professional and timely manner! I highly recommend this company!

February 15, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Thank you so much for your kind words, it is hugely appreciated. Good luck with everything.

Rated 5 out of 5 stars

WOW!

WOW! What incredible service and brilliant, brilliant work, thank you! I have been working with Christian for over a year to sell my tired flat - he has worked tirelessly, relentlessly and has been available 24/7. He is honest, professional and thinks way outside the box. Next time I sell a property, Fastmove will be my first port of call - I would go so far as to say that one would not need to consider anywhere else. I am so glad that I found Fastmove and would encourage anyone selling their property to ring Fastmove immediately!
When selling a property, the conclusion is set - you sell the property, the journey however is uncertain. My journey with Fastmove has been incredible thanks to the effort and conscientiousness of the team and being kept informed with great perspective the whole time from Christian - a genuine thank you.

April 10, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good morning Sarah Hope you're well. What can we say apart from thank you? We are so grateful for your kind words and extensive review detailing your experience selling a property with FastMove. We are delighted we were able to meet your expectations and it has been a pleasure to work for your and your family. We would like to wish you all the very best for the future.

Rated 5 out of 5 stars

Great communication with Christian who…

Great communication with Christian who keep me updated with the purchase of my property and also how the sale of my property was going (something my agent didn’t do). Very friendly and helpful I feel he went above and beyond what he needed to to help facilitate the whole experience and I would highly recommend him to anybody who is looking to sell their property in the future.

April 5, 2024
Unprompted review
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Reply from FastMove

Good morning Thank you so much for taking the time to leave a review about your experience dealing with FastMove. Whilst we understand the seller of a property is or customer its also imperative we provide a service to the buyer as well. Because at the end of the day the buyer is the sellers customer. We wish you all the best in your new home.

Rated 5 out of 5 stars

Property Purchase

The service we received from Christian was first class, his attention to all purchasing and conveyancing matters was excellent, we will certainly be using Christian and Fastmove again

March 27, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good morning Mr Daws Thank you for taking the time to leave a review about your experience buying a property with FastMove. We would like to wish you all the very best for the future.

Rated 5 out of 5 stars

Outstanding customer service

Fantastic customer service for myself and my buyers, amazing availability for calls 8am till 9pm, 7 days a week.
Nothing was too much trouble.
The solicitor that Christian recommended gave fabulous service too.

March 15, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good morning Karen Once again huge congratulations to you on the sale of your property and purchase of your new home. I am so pleased FastMove delivered a service any seller should received when selling their home. We wish you all the best for the future.

Rated 5 out of 5 stars

Absolutely brilliant

We cannot speak highly enough of Christian and his team at Fastmove. Nothing was ever too much trouble and the fact he was available to speak to in the evenings and all weekend was brilliant! House sale completed very quickly and I was kept updated throughout! We wouldn’t hesitate to recommend Christian and the team at Fastmove! Thank you Tracy and Nick

March 22, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good afternoon Tracy and Nick Thank you so much for your kind words we are just so happy you were happy with the service provided. We wish you both all the very best for the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Would recommend to anyone without hesitation. Thank you for such a great, stress free sale.

March 21, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good afternoon Thank you so much for taking the time to leave a review about our service. We are forever grateful for your support. Thank you for choosing FastMove.

Rated 5 out of 5 stars

Nothing was too much trouble for…

Nothing was too much trouble for Christian & his team…. Pain free from start to finish…. Thankyou

February 26, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good morning. Thank you so much for your kind words and once again huge congratulations to you on the completed sale of your property. We would like to wish you all the best for the future.

Rated 5 out of 5 stars

Five star service and experience

Christian had great customer service, and was on hand even on weekends (and Christmas!!) to answer any of our questions.

He was always really friendly and one step ahead chasing the solicitor and seller for us. The process of buying our first house was ten times easier than we imagined - thank you so much.

February 9, 2024
Unprompted review
FastMove logo

Reply from FastMove

Once again huge congratulations Lydia and Ryan on the purchase of your new home. We are so grateful to you for taking the time to leave these lovely words. We wish you all the best for the future.

Rated 5 out of 5 stars

THE BEST SERVICE EVER

THE BEST SERVICE EVER! Totally flummoxed as to why anyone would choose any one other than Christian & the Fast Move team to sell their house? Fantastic experience. Highly recommend ⭐️⭐️⭐️⭐️⭐️

February 19, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good afternoon Katie Thank you so much for your lovely words and taking the time to leave a review about the service you received. We would like to wish you all the very best for the future.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Even answering questions on Boxing Day we would of been totally lost without all the hard work and support from Christian. I would definitely recommend 100 %

December 26, 2023
Unprompted review
FastMove logo

Reply from FastMove

Good afternoon Sir Thank you so very much for employing FastMove as your estate agent and thank you also for your lovely words. We are just so happy we were able to provide you a service you truly deserve and we wish you and your family all the very best for the future.

Rated 5 out of 5 stars

Christian and his team have been…

Christian and his team have been absolutely amazing through the sale of my property.
Always there answer questions and keep myself in the know. Thank you so much for all you did.

January 26, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening George

Once again congratulations on the completed sale of your property. Thank you very much for your kind words and glad we provided a service you thoroughly deserved. We wish you all the very best for the future.

Rated 5 out of 5 stars

I would highly recommend Fast Move.

I would like to thank Christian for his help and support when buying my first home. The property which I’ve bought wasn’t for sale with Fast Move but Christian has given me so much help and advice. As a single first time buyer it’s a daunting process but Christian has reassured me and given me confidence to buy my first property. I would highly recommend Fast Move.

January 26, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Jess

Thank you for taking the time to leave a review about FastMove. This review is so important to us because even if we aren't involved with the property concerned we want to help everyone with their process of buying and selling properties.

Rated 5 out of 5 stars

I can’t recommend FastMove enough!

Christian and his team were brilliant throughout every step of the sale. The process was smoother and quicker than I could have ever imagined and Christian was always on hand with advice whenever it was needed. Would 100% use again.

January 22, 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Mr Taylor Thank you so much for taking the time to leave a review about your experience selling a property with us. We are so pleased you were happy with our service and wish you all the best for the future.

Rated 5 out of 5 stars

Job well done.

Christian is the best agent I have ever used.His determination to get the job done is inspiring.He chases up constantly and kept me well informed at all times.5 stars 😊

December 23, 2023
Unprompted review
FastMove logo

Reply from FastMove

Good evening Mr Clarke thank you so much for taking the time to leave a review about our services. We are pleased Christian delivered a service which you deserve when selling a property. From the team at FastMove I would like to wish you all the best for the future.

Rated 5 out of 5 stars

Selling a house made easy, fast and afforable

Christian from FastMove has been absolutely exceptional:
- Clear, on time communication from the first interaction until the closing day.
- Fantastic partner with honest and impartial advise on how to best advertise the property.
- Always on point, going above and beyond to ensure every query from my end or the sellers is answered promptly.
- Resourceful and open to arranging viewings on short notice and times which are a lot more flexible than anyone competing in the market.
- Extremely reasonable costs for the service.

Could not recommend FastMove enough.

December 18, 2023
Unprompted review
FastMove logo

Reply from FastMove

Good afternoon Sir Firstly, Happy New Year, I hope you had a wonderful Christmas. Thank you so much for taking the time to leave a review about your experience selling a property using FastMove, we are so happy you were happy with the service we provided. We would like to wish you all the very best for the future.

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