Fast Sale Today Reviews 

345
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Avoid where possible !! We initially approached fast sale to but our house and silvesta was very helpful and lovely... the offer then dropped twice leaving us in negative equity.. we still decide... See more

Rated 5 out of 5 stars

Was nervous about selling my house outside of an estate agent, but fast sale today were genuinely amazing. The full process was explained in detail along with rough timelines and next steps. Sale went... See more

Rated 5 out of 5 stars

Fast friendly curious service, kept fully informed throughout the process of selling my flat. Very helpful staff bent over backwards to fulfil deadlines. Went above and beyond what you would expect. T... See more

Rated 5 out of 5 stars

It's been an adventure; greatly helped by our main contact, Silvesta. From a shock message from our tenants 'Were are moving out, to live nearer to our family' to a short completion bearing in mind t... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

Established in 2006, Fast Sale Today has become the UK's top cash buyer of residential property. We pride ourselves in offering a free and transparent service and the reviews on Trustpilot support this fact.


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3.6

Average

TrustScore 3.5 out of 5

345 reviews

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3.6

All reviews

(345)

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Rated 1 out of 5 stars

Avoid where possible !!

Avoid where possible !!

We initially approached fast sale to but our house and silvesta was very helpful and lovely... the offer then dropped twice leaving us in negative equity.. we still decided to accept the offer and then 2 weeks later apparently they could no longer buy our house.

We have since found out that leaving us in negative equity is actually illegal and fast sale should be ashamed of themselves.. complete cowboys

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Last minute bait and switch rip off

We had a place which needed to be sold, and we turned to Fast Sales Today. We understood that the price would be about 85% of the markey value (although on the phone, even 90% was promised to be possible).

A surveyor was booked and visited, but took ages to report (it's certainly not fast), requiring me to chase them up, and then a "guaranteed offer" was made at just under 75% of their surveyed Market Value. We would have not been in negative equity, but only just. Then a day after we reluctantly accepted the offer Robby the Director calls me to explain that his lenders were jumpy and they had to further drop the offer (which would have put us into negative equity) and offer a profit share if the sale was over a certain point. I thought this was strange as their FAQs (which you can check on their website) claimed that they had all their own money, no lenders. It all clicked in that this was essentially a scam, and some people desperate and committed, would be forced to take it. Not us.

Don't be lured into this business model, for if you do, they will try and rip you off.

October 12, 2023
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Simon, while we value your feedback, we also understand your frustration in that the local agents provided a false perception of what the true value of your house is. We do offer 85% of the true resale and that value is determined in a number of ways, but not limited to, estate agent feedback, bank surveyor and local sale prices. I am sure you can appreciate that buying a house to sell immediately is risky in the current climate so we do need to weigh in the market dropping at the point of taking ownership. We have since replied suggesting advice on how best to sell your property with local agents and hope you can conclude a quick sale via that route.

All the best
Fast Sale Today

Rated 1 out of 5 stars

Very poor service and a total waste of…

Very poor service and a total waste of time. Complete lack of communication, made a written offer, which I accepted, was advised that next stage would be an appointment with surveyor/local agent, nothing ever received, I followed up twice by email requesting and update, no further contact until out of the blue over two weeks later a call from Silvesta asking me how we were getting on had we made any decisions yet ! He then backtracked stating been out of office and a colleague had not updated notes etc. However he would sort out with Shannon and arrange the call immediately. Surprise, Surprise, no call or progress made to date..

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

Cannot be trusted

Cannot be trusted! make you a offer the phone, email this, then ring you trying to knock you down again thousands. These people should be used if you are desperate and are not bothered about getting loads under market value? Con man , there should be a law put against these people, so they cannot prey on individuals

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it. All of these 5 star reviews are fake. Here's what they'll do. They'll offer you a certain amount. Lower then the value of your property which you know and expect given you have come to them in the first place for a "fast sale" which 9 times out of 10 in wont be. At the last minute they will drop the offer even further hoping you are desperate enough to accept. Don't do it. Keep your pride rather then giving these guys thousands they don't deserve. They'll take just as long as it would take going down the usual route. They'll just rob you of tens of thousands of pounds. There's help out there. Don't give up and sacrifice what little you have to the scum that run these type companies.

August 20, 2023
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Herius, we have requested information to verify this is a genuine review. From our records we cannot locate a file in your name and you have failed to respond to our Request for Information. Therefore anyone reading this please understand it is a fake negative review, likely from a competitor.

Rated 5 out of 5 stars

I dealt with sylvestre and at the time…

I dealt with sylvestre and at the time I was mega stressed with selling my house...sylvestre took control and made it all good..he kept me well informed and put my mind at ease..very professional...he was a man of his word and I'm very thankful for that...everyone I spoke to were very good too...at one point I was losing the plot and gave people grief on the phone..but that was due to other things...they dealt with that situation impeccably...so thank you all..and and a massive massive massive thank you to sylvestre...cheers dude...

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Undercut at the last minute!

Email offer of £170,000 then 4 days later only wanted to offer £150,000.
Stay away from this company.

July 17, 2023
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Bart

We appreciate your feedback and have thoroughly reviewed your concerns. We pride ourselves on transparency and were upfront that we offer up to 85% of fair market value for houses in England and Wales.

During your initial call, you confirmed with our consultant that your property was on the market for £200,000 and that this was an accurate reflection of market value. We made an offer in principle (£170,000) which was subject to a local independent valuation being carried out by a RICS qualified surveyor. Before spending £500 and booking the survey, we conducted an extensive internal review using advanced tools to analyse the local market and recent property transactions.

Our team discovered that your property had been on the market without a sale for 3 months when you contacted our service. They also spoke to local agents who confirmed that comparable properties were selling at £170,000-180,000 in the same road and those surrounding.

In contrast to your review, we shared this information with you to prevent any time wastage or last-minute changes to our offer. Our intention was to be transparent and upfront as soon as we obtained this valuable insight.

We wish you all the best with the sale of your property.

All the best
Fast Sale Today

Rated 5 out of 5 stars

Highly Recommended

A smooth service since the first phone. They assured me that they would buy my house and they did! I had been messed around by other companies that said they would buy the property but then needed investors and they couldn’t even do that. Highly recommended!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Presently surprised

Presently surprised, not like other companies that promise fair valuation and market value these guys do! Highly recommend less stress than selling your house the conventional way!

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

We cannot praise the team at fast sale…

We cannot praise the team at fast sale enough. They provided us with an easy solution to sell our house quickly without any faff!

Yes we didn't get full market value, but we had already accepted this when deciding to sell down this route.
We had struggled for months on the market and just needed to wrap this sale up without any further stress, fast sale did that for us. There were no added or hidden costs, and everything was arranged for us. A special thanks to Kathryn and Amy for guiding us through the entire process.
All the best,
John and Sarah

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Jason was exceptional in helping us…

Jason was exceptional in helping us with the sale of our house. We were honest and told him the condition of the house was not the best but Fast Sale Today still managed to buy our property despite this and made our life easier. Would definitely recommend using their services

May 31, 2023
Unprompted review

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