I have been a Customer for 5 years now and have been through two moves at that time and always took fastspeed and he router with me to the new apartment. Customer service has been stellar even when th... See more
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Called to cancel due to moving home, but Aykut helpfully checked the new address and set everything up for an easy move instead
Great customer service, less great web page Very helpful customer service, fast, friendly and efficient, thank you Ayah. Negative aspect nonetheless, concerning the web resources: the process... See more
Company replied
Hello FastSpeed Internet Team, I would like to express my sincere appreciation for your employee Ayah. She provided exceptional service, showed professionalism, and was extremely helpful thr... See more
Company replied
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful service from Danny
Danny was very helpful, quick with a solution and very reassuring to speak to.
March 9, 2026
Unprompted review
Reply from Fastspeed
Hi June,
Thank you so much for your review! We’re glad to hear that Danny was helpful, quick with a solution, and made you feel reassured.
//August
very happy
Helpful and fast solution, I had to move and the person I spoke to was of great help and helped me with everything I needed
March 5, 2026
Reply from Fastspeed
Hi Stella, thank you for your review ⭐
We’re thrilled to hear that you received a quick and helpful solution, and that our team could assist you with everything you needed during your move 😊🙌
//Laura
Awesome and quick
March 5, 2026
Unprompted review
Reply from Fastspeed
Hi Salma,
Thank you for your review.
We’re glad to hear you experienced awesome and quick service! We really appreciate your feedback.
// Sascha
Reply from Fastspeed
Hi,
Thank you for your review.
We’re glad to hear you experienced good service. We appreciate your feedback!
//Sascha
Reply from Fastspeed
Hej Danusit,
Tusind tak for din anmeldelse og de 4 stjerner.
Det glæder os at høre, at du havde en god oplevelse med dit abonnementsskift. Vi håber, at vi næste gang kan give dig en 5-stjernet oplevelse, så det bliver helt i top.
Tak fordi du tog dig tid til at dele din oplevelse.
Med venlig hilsen
//August
The communication was efficient
The communication was efficient, and I felt supported at every stage. I would definitely recommend this company to others. Thank you very much Sofia.
March 3, 2026
Unprompted review
Reply from Fastspeed
Hello,
Thank you very much for your 5-star review.
We’re delighted to hear that you experienced efficient communication and felt supported at every stage. Providing clear guidance and reliable service throughout the process is very important to us.
We will of course pass your kind words on to Sofia – she will be very happy to receive your feedback.
Thank you for your recommendation, we truly appreciate it.
Best regards
//August
Really good costumer service
Had a very good first experience with Fast Speed. I spoke with Muhammed on the phone and he was super friendly and quick to help me with what I needed. Can highly recommend!
March 2, 2026
Unprompted review
Reply from Fastspeed
Hi Erna, thanks for your review 🙌
Fantastic to hear that your first experience with Fastspeed was smooth and that Muhammed could assist you so well 🚀
We truly appreciate your feedback!
//Laura
Help regarding my purchase order.
I had a chance to speak to Mira from the customer service. She was so nice and helpful to speed up the shipping of my purchase. She was specific and answered all my doubts regarding my order.
March 2, 2026
Reply from Fastspeed
Hi Sandeep, thank you for the kind words 😊
We’re happy that Mira could assist you with your purchase order and make everything clear and fast 💪
We really appreciate you taking the time to share your experience with us!
//Laura
Thanks to Kubra
Thanks to Kubra, she helped me lot for installation process of my new internet
March 2, 2026
Unprompted review
Reply from Fastspeed
Hi Çağatay, thank you so much for the 5 stars ⭐️
We’re glad to hear that Kübra could help you a lot with the installation of your new internet 😊
We really appreciate you taking the time to share your experience! 🙌
//Laura
Reply from Fastspeed
Hi Ervin, thank you for your feedback 😊
We’re happy that you had such a fast and smooth experience with us 🚀
//Laura
Reply from Fastspeed
Hi, thank you for your review 😊
We’re glad to hear that you found our service both nice and efficient 🙌 We really appreciate you taking the time to share your experience 🌟
//Laura
Adnan var god til at give alle vigtige…
Adnan var god til at give alle vigtige informationer og sørge for at jeg var med i samtalen.
February 27, 2026
Unprompted review
Reply from Fastspeed
Hej Jonathan, tak for din anmeldelse 😊
Dejligt at høre, at Adnan var god til at give alle vigtige informationer og sørge for, at du følte dig med i samtalen 🙌 Vi deler selvfølgelig din feedback med ham – det bliver han helt sikkert glad for at høre 🌟
//Laura
Reply from Fastspeed
Hej Anna, tak for din anmeldelse 😊
Det er dejligt at høre, at du oplevede vores medarbejder som venlig og hjælpsom over telefonen, det betyder meget for os 🌟
//Laura
Reply from Fastspeed
Hi Dhruv
Thank you so much for the 5 stars ⭐
We’re glad to hear that you experienced very quick and friendly service. Great to know you had a positive experience!
// Laura
Spoke to Jonas from customer service
Spoke to Jonas from customer service, he was very helpful in guiding me through my questions and answered all the questions with ease.
February 26, 2026
Unprompted review
Reply from Fastspeed
Hi!
Thank you so much for the 5 stars ⭐
We’re glad to hear that Jonas from customer service was able to guide you and answer all your questions with ease. Great to know you had a positive experience!
// Laura
Great customer service
Great customer service! Mohamad explained everything clearly, answered all my questions, and guided me the process of how to transfer my Wi-Fi to my flatmate ☺️ Thank you Mohamad 🙌
February 25, 2026
Unprompted review
Reply from Fastspeed
Hej Jessa
Tusind tak for de 5 stjerner ⭐
Det er dejligt at høre, at Mohamad kunne give dig klar og god kundeservice, besvare alle dine spørgsmål og guide dig gennem processen med Wi-Fi-overførslen ☺️🙌
// Laura
Fast and efficient technical support in…
Fast and efficient technical support in behave of moving internet to new address
February 25, 2026
Reply from Fastspeed
Hi Karanvir
Thank you so much for the 5 stars ⭐
We’re glad to hear you experienced fast and efficient technical support while moving your internet to a new address. Great to know everything went smoothly!
// Laura
Reply from Fastspeed
Hej Francesco
Tusind tak for de 5 stjerner ⭐
Det er dejligt at høre, at Aykut kunne give dig super kundeservice. Dejligt med en positiv oplevelse!
// Laura
Great energy quick help
Great energy, quick help from Nicklas!
Appreciate the support! 😊
February 24, 2026
Unprompted review
Reply from Fastspeed
Hej Adrienn
Tusind tak for de 5 stjerner ⭐
Det er dejligt at høre, at Nicklas gav dig hurtig hjælp med masser af god energi. Dejligt med en positiv oplevelse! 😊
// Laura
I did not wait too long to get hold of…
I did not wait too long to get hold of support. Jonas, was very helpful.
February 24, 2026
Unprompted review
Reply from Fastspeed
Hej Vera
Tusind tak for de 5 stjerner ⭐
Det er dejligt at høre, at du ikke måtte vente længe, og at Jonas var meget hjælpsom. Dejligt med en hurtig og god oplevelse!
// Laura
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