Great service. Easy to use website and instant response so you can make your decision. Straightforward collection arrangements and quick turnaround on payment. It would be good if you could add more... See more
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See what reviewers are saying
I have never experienced any problems with this service. The submit process is straightforward. There are lots of drop off points available. Timely and regular emails are sent to update on progress. M... See more
A great buy back service offering more than other buy back services. Sending the books was really simple using my local Esso garage and the cheque came 4 days after sending them. There was a slight hi... See more
Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularl... See more
Company details
Information provided by various external sources
THE SMARTEST WAY TO BUY AND SELL BOOKS
Contact info
Unit 8 Atworth Business Park, Bath Road, Atworth, Wiltshire, SN12 8SB, Atworth, United Kingdom
- 08000113913
- customercare@fatbrain.co.uk
- fatbrain.co.uk
Very easy using app
Very easy using app. Excellent service and speedy payment.
December 21, 2017
Unprompted review
This company does not honour it's …
This company does not honour it's prices as shown on the app or the website. Very poor service.
December 15, 2017
Unprompted review
Fast and efficient service as always!
November 30, 2017
Unprompted review
A trustworthy straightforward process
A trustworthy straightforward process. However, Fatbrain do not always offer very good prices for their buy backs and the process can be a bit slow. My parcel arrived at the warehouse a good number of days before it was actually processed. Having said that, they do accept books that other sites do not. So so long as you do not need the money in a hurry, this is a good company to use. I would recommend them with the above proviso.
November 23, 2017
Unprompted review
Quick and easy service
Best price offered for selling books
Easy posting system
Quick service
Made you aware when the books had been received by them
Money was sent extremely quickly after the books had been received by them
November 9, 2017
Unprompted review
Helpful when I spoke to someone and …
Helpful when I spoke to someone and prompt delivery
November 7, 2017
Unprompted review
Quick easy and reliable service
Quick easy and reliable service. Prices though not great appear to be competitivr.
November 7, 2017
Unprompted review
The minimum for trade of £15 is too …
The minimum for trade of £15 is too much. You should reduce it to £5.
November 4, 2017
Unprompted review
Reply from FatBrain.co.uk
Fatbrain have just recently updated the buyback minimum trade amounts from £15 to £8 to make it easier for our customers to complete a trade.
We appreciate your feedback and business.
The only grumble I have is the Fatbrain …
The only grumble I have is the Fatbrain is very choosy about the books it's prepared to buy. Other than that, the whole process was pretty painless.
October 31, 2017
Unprompted review
I ordered an audio language cd which …
I ordered an audio language cd which arrived promptly and in original packaging. Good low price to get me started. Will definitely look for options on Fatbrain next time
October 30, 2017
Unprompted review
Good choices and varieties of books
Good choices and varieties of books. I received my order on time. Thanks.
October 27, 2017
Unprompted review
Quick delivery
Quick delivery, and quick response on some follow up questions.
October 25, 2017
Unprompted review
Amazing service!
Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularly with updates and advice throughout the process. I am extremely pleased with the outcome of this sight and I am highly likely to use again.
October 24, 2017
Unprompted review
Sold my old textbooks with fat brain
Sold my old textbooks with fat brain. It was really simple and was instructions were clear. The offer for my books was maybe not as high as what I thought they were worth, however fatbrain did offer the most for them out of all similar sites. Would definitely recommend!
October 23, 2017
Unprompted review
Book arrived on time and was in great …
Book arrived on time and was in great condition.
October 22, 2017
Unprompted review
Prompt payment
October 19, 2017
Unprompted review
Very slow to send item
October 19, 2017
Unprompted review
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