Fat Burners Only Reviews 7,350

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product range, competitive pricing, and exceptionally fast delivery service. Many people highlight the efficiency of the shipping, often receiving their orders within a day or two, even in regional areas. The website is also frequently commended for being easy to navigate, and the overall service is described as outstanding. However, some customers were dissatisfied with specific aspects, such as not receiving advertised free gifts or samples with their orders, and a few mentioned being charged for postage. A small number of people also reported issues with product quality, noting moisture in their supplements or a lack of expected results from certain products.

What people talk about most

Product

Reviewers highlight positive aspects of the product range, prices, and quality. Many customers praise the... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

Price

Clients share positive opinions on price, consistently highlighting great prices, competitive offers, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication... See more

Website

Customers had positive experiences with the website. Many reviewers praise the ease of ordering online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a customer with "Fat Burners Only" for 7 years. Their service and support are phenomenal. Fiona, Paul and their team go above and beyond... They definitely operate from a place of genuine i... See more

Company replied

Rated 5 out of 5 stars

Great people to do business with. Very responsive and helpful at all times. Fantastic range with great prices. Super fast delivery which is such a bonus for us as we live reasonably remotely. I'm real... See more

Rated 5 out of 5 stars

I have ordered several times from Fat Burners Only and have had a fantastic experience every time. Their shipping times are second to none, and I am always shocked how quickly my orders are packed a... See more

Rated 5 out of 5 stars

R1 Blend Protein tastes like cheating without the guilt, and Nexus Preworkout had me running laps around my house like I was being chased by a cheetah. Delivery was absurdly fast—these guys don’t mess... See more


Company details

  1. Vitamin and Supplements Store
  2. Health Food Store

Written by the company

Fat Burners Only is Australia's Most Popular Online Weight Loss Supplement Store. Our huge range includes EHP Labs Oxyshred, ATP Science, Gold Standard by Optimum Nutrition, Smart Protein Bars, Before You Speak, Bioflex and much more! Plus every order receives FREE Express Shipping Australia Wide. We also have Afterpay Available for our Burners who love to Buy Now and Pay Later!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prompt Postage

I am a repeat customer of Fat Burners Only.
I live in a regional area and rely on the prompt service and competitive prices of Fat Burners Only and they have never failed me.

April 25, 2025
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Reply from Fat Burners Only

Hey Chris, thank you, we are so happy to hear this!

Rated 1 out of 5 stars

Purchased item over 2 weeks ago

Purchased item over 2 weeks ago, still hasn't been shipped. Emailed the company and no response.

April 10, 2025
Unprompted review
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Reply from Fat Burners Only

Hey Janine, we would love to help resolve this for you. What was the email you used to contact us or your order reference. We unfortunately are unable to find any emails that have been unanswered and can't find anything relating to your name :(
Our email address is Hello@fatburnersonly.com.au and phone number is 08 6371 1994
I look forward to hearing from you and hope we can get this sorted for you :)

Rated 5 out of 5 stars

Great gluten free protein bar

I have really struggled to find a protein bar that is gluten free and still tasty - these are a winner! My favourite flavours are the pineapple or mango.

April 4, 2025
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Reply from Fat Burners Only

Awesome choices Annissa! Glad you love them <3 Mango is definitely one of my favourites too!

Rated 5 out of 5 stars

brilliant price and amazing service

Got started with a brilliant price for the product I was looking for and got excellent service and really fast delivery to boot! Amazing stuff and I really recommend these guys!

April 2, 2025
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Reply from Fat Burners Only

Thank you so much for this kind review Marc! We hope to be able to continue to provide you with the best support!

Rated 5 out of 5 stars

Ordered from NZ

Ordered from NZ, They quickly shipped the protein, and they kept me informed through the whole process.

April 2, 2025
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Reply from Fat Burners Only

I am so glad you were able to get the protein quickly Miguel! Thank you so much for giving the time to give us a great review!

Rated 5 out of 5 stars

5 Stars

Thank you for your great customer service and quick delivery. Very satisfied.

April 2, 2025
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Reply from Fat Burners Only

Thank you so much Marianne! I hope we can continue to help you and provide great service!

Rated 5 out of 5 stars

Products work and the customer service…

Products work and the customer service is excellent. I always receive my order within a couple of days.

March 30, 2025
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Reply from Fat Burners Only

I am so so glad we can continue to get your orders to you quickly! Thanks for continuing to use us and for the awesome review!

Rated 5 out of 5 stars

I have been purchasing products from…

I have been purchasing products from Fat Burners for many years and have always found there customer service and efficiency second to none. Goods are always dispatched quickly and arrive promptly. Great range of products on offer with regular discounts.

April 8, 2025
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Reply from Fat Burners Only

We appreciate your kind words more than you know Brian! Thank you so much for taking the time for this beautiful review <3

Rated 5 out of 5 stars

Great range

Great range. Fantastic prices. The fastest delivery!

March 26, 2025
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Reply from Fat Burners Only

Thank you so much for giving your time for this awesome review <3

Rated 5 out of 5 stars

Quick delivery time and easy to navigate

Quick delivery time and the website was easy to navigate, they also added in some free goodies to my order based on my purchase amount which is a nice bonus.

Will definitely be using them again for future purchases ✌🏽

February 23, 2025
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Reply from Fat Burners Only

Thank Shell, we are happy that you are enjoying the service :)

Rated 5 out of 5 stars

Great company to deal with

Easy purchasing experience and a great product. Amazingly fast postage - arrived less than 24 hours after purchasing!

February 3, 2025
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Reply from Fat Burners Only

Thank you, Sarah :) we are glad you are happy with our service <3

Rated 5 out of 5 stars

I would highly recommend these guys to…

I would highly recommend these guys to anyone looking for supplements. I received my order within 2 days from Perth to Melbourne. I was extremely impressed with this shipping time and it was a bonus that there was 20% off the entire site with free shipping!

January 26, 2025
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Reply from Fat Burners Only

Thank you, Lisa :) We appriecete your support and we are happy to hear that you are having such an amazing experience with us :)

Rated 5 out of 5 stars

Easy to use website

Easy to use website, fast delivery. And great discount

January 26, 2025
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Reply from Fat Burners Only

Thank you for your lovely feedback, Adrienne :)

Rated 5 out of 5 stars

Stumbled across this company while…

Stumbled across this company while searching for the best value on an expensive supplement.
Super impressed with the price of the product I bought, Mega impressed again when the postage was not over the top (often I click out when I get to the postage when buying stuff online) And totally blown away when the product turned up quite quickly. Looks like I will be looking here first for my supplements. PS I'm an Age Group World Champion competitor, so the products aren't all about weight loss.

January 11, 2025
Unprompted review
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Reply from Fat Burners Only

Thank You, Karen, we are so glad that you're having an amazing experience with us. We appreciate your kind words and thank you for your support :)

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