I ordered with a discount code but the items were too big so needed to exchange. Following a conversation with customer service they advised me to reorder and they would then honour the original disco... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered with a discount code but the items were too big so needed to exchange. Following a conversation with customer service they advised me to reorder and they would then honour the original disco... See more
Company replied
Love the convenience of being able to collect from this shop or return an item there if necessary. It’s a godsend when living in a rural area. Shop assistants always so friendly and helpful and it’s... See more
Company replied
Ordered online & my item was able to be collected from my local store. I received a warm & friendly lady who helped me efficiently & kindly. I was looking for a casual, daily use handbag that wasn't y... See more
Company replied
Nice little shop. Good selection of men and women's items. I liked some boots which were in the sale, they didn't have my size, the friendly lady that worked there told me to look online which i did... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
FatFace Lon Pen Cei, LL53 7DS, Abersoch, Gwynedd, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fat face Abersoch
Really friendly staff and some good sales on at the minute.

Reply from FatFace - ABERSOCH
Great place to get essentials and good customer service

Reply from FatFace - ABERSOCH
Great service from Rhys Catrin and the rest of the staff at the Abersoch shop. All were really helpful , checking stock and looking for sizes . There was a fantastic sale on so! Really pleased we visited . Thank you.

Reply from FatFace - ABERSOCH
We just got some fantastic deals in the sale in the Abersoch store, but it was the staff who really made the experience. They were so friendly and helpful and even pointed out items that were in the sale. We were so impressed with the service and helpfulness of the staff we even went back to buy more items because we felt confident to ask questions. We’ve been to this shop before and always had good service, but I would like to make special mention of Debs, Caitlin and Rhys who were working today. Thank you for the excellent service.

Reply from FatFace - ABERSOCH
Prompt delivery as usual.Have bought 4 of your polo shirts - good fit,quality and nice colours.

Reply from FatFace - ABERSOCH
Nice little shop.
Good selection of men and women's items. I liked some boots which were in the sale, they didn't have my size, the friendly lady that worked there told me to look online which i did and i found them a little bit cheaper.

Reply from FatFace - ABERSOCH
Extremely helpful and all the girls really pleasant.Nothing too much trouble as I had a problem which they solved.Suspect your website had been hacked.

Reply from FatFace - ABERSOCH

Reply from FatFace - ABERSOCH

Reply from FatFace - ABERSOCH
Well, I love the kids swimmer always buy my grandchildren, swimwear T-shirts, sweatshirts from their love, longline shirts for me T-shirts, and

Reply from FatFace - ABERSOCH
Delivery arrived on time in store and very pleasant staff. The top I bought was lovely.

Reply from FatFace - ABERSOCH
Gina was lovely, super friendly and chatty! I couldn’t have asked for better service, plus the clothes are such great quality.

Reply from FatFace - ABERSOCH
Great staff always friendly helpful and efficient.

Reply from FatFace - ABERSOCH
The clothing and accessories are of a high standard the delivery is quick and efficient customer service is excellent

Reply from FatFace - ABERSOCH
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.