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FatFace - ALDEBURGH Reviews 49

TrustScore 4.5 out of 5

4.6

198/200 High Street, IP15 5AJ Aldeburgh, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

While in Aldburgh Suffolk for a short stay I looked in Fatface for some clothes and while there discovered I'd mislaid some expensive sunglasses. As it was a sunny afternoon I didn't want to walk a... See more

Company replied

Rated 4 out of 5 stars

We visited the local store and my granddaughter tried on a dress in the sale. Alas it was too big and there was not a smaller size in stock. I casually looked on line and realised I could purchase t... See more

Company replied

Rated 5 out of 5 stars

Super patient and helpful - he made me feel very special, even though I turned up 5 minutes before closing to collect an order and then I started browsing! (Also helped me find the right email confirm... See more

Company replied

Rated 5 out of 5 stars

Really helpful customer service both on line and in store . One item in sale wasn't available after ordering so given discount for future item , but on full price , still kind gesture . All items cam... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 198/200 High Street, IP15 5AJ, Aldeburgh, Suffolk, United Kingdom

  • 01728 453388

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Wonderful staff

Always excellent service and wonderful friendly staff.

June 21, 2022
Unprompted review
FatFace - ALDEBURGH logo

Reply from FatFace - ALDEBURGH

Hi Martina,
I am so happy to read what a positive experience you had in the Aldeburgh store. I will be sure to pass this on to the wonderful team.
Have a lovely day DW

Rated 5 out of 5 stars

Very happy with products supplied and…

Very happy with products supplied and the service received

June 11, 2022
FatFace - ALDEBURGH logo

Reply from FatFace - ALDEBURGH

Good afternoon, Rita

Thank you for your feedback regarding your recent online order.

I am so pleased to hear that you were happy with the service you received. We hope you love your new items and continue to enjoy shopping with us.

Have a great day!
Take care, JB

Rated 5 out of 5 stars

Lovely friendly Aldeburgh Fat face

Lovely friendly Aldeburgh Fat face
Always a pleasure shopping there

May 21, 2022
Unprompted review
FatFace - ALDEBURGH logo

Reply from FatFace - ALDEBURGH

Hi Laurence,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience instore was a positive one-we can't wait to see you again!
Take care, LA

Rated 5 out of 5 stars

Well worn lovely jacket :)

Well, I just had to say a big THANK YOU to Fatface for a jacket I bought nearly 6 years ago. I wanted to send a photo to show you just how good the jacket still is today. I believe it to be the older version of the cheshire jacket, in brown with drawstring waist. It is washable, a bonus, and always comes out looking like new. I love it and thought I should tell you how well made it is. People are to quick to complain when something is not right and not quick enough to give praise when something is right. Thank you Fatface, may you never stint on the quality. Well Done.x

January 19, 2022
Unprompted review
FatFace - ALDEBURGH logo

Reply from FatFace - ALDEBURGH

Good Afternoon Mrs Platt

Thank you for your 5* review.

I am so pleased to hear that you are happy with your recent purchase. Please be assured that I will pass this onto the appropriate department for future consideration.

I hope you have a lovely Evening.

- EP

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