I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... See more
Company replied
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Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... See more
Company replied
I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... See more
Company replied
Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, United Kingdom
- 01225 465752
4.6
Excellent
179 reviews
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Reply from FatFace - BATH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly staff
August 28, 2025
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A quick visit first thing to bath store…
A quick visit first thing to bath store friendly staff, picked up t shirt I ordered online
August 9, 2025
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff help and service
July 9, 2025
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bath store - this is great to hear. Take care, CM
Tommy was an absolute star on Saturday
Tommy was an absolute star on Saturday, checking in with customers whether they had the right sizes and going to check for extra shoes out the back. He'd only been there a couple of weeks but if he didn't know an answer would go and find someone who did. Really great customer service.
July 5, 2025
Unprompted review
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Not very inclusive in store
I usually absolutely adore fat face and more than half of my wardrobe is from there, but recently I went into a store with a gift voucher I received as a birthday present and couldn't find anything in my size. I spoke to a sales assistant who was less than helpful who advised me that in store sizes only go up to 18. I left feeling very disappointed and spent my voucher online, I don't feel that this is very inclusive as they had every other size in store.
June 23, 2025
Reply from FatFace - BATH
Thank you for your message. At the moment, due to space limitations in our stores, we’re only able to carry a selected range of sizes on the shop floor - typically up to a size 18. However, we do offer a wider size range online, and we’re always happy to help with ordering to store or home if that’s more convenient for you.
We know how important it is to have more inclusive sizing available in store, and this is something we’re continuously reviewing. Your feedback is really appreciated and will be shared with our team as we work to improve the experience for all our customers.
Thank you, LE
Alex was quite helpfull :)
Alex was quite helpfull, fabulous service and shop!
June 21, 2025
Unprompted review
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fat face clothing
I love Fat face clothing. Such lovely patterns, colours and styles. Great fit. Looking forward to wearing my new dress for a friend's wedding!
June 15, 2025
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering
Ease of ordering. Notifications of when order was avalable for collection. Ease of collection
May 3, 2025
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely bag
Lovely bag. Efficient process. I appreciated the reminders for to collect. Thanknyou.
May 7, 2025
Reply from FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order online and convenient to…
Easy to order online and convenient to collect in store
December 15, 2024
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Had cause to contact Helpline and Bath store regarding delivery of a Christmas jumper. Most impressed when I received a telephone message to give an accurate update on the delivery date and time! Delighted with the jumper too !!
December 10, 2024
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good sized handbag!
Pleased with item, a good sized stylish handbag at a reasonable price
December 12, 2024
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had great help with an exchange today
Had great help with an exchange today, at FatFace store in Bath. Special thanks to Sam and his colleague.
December 13, 2024
Unprompted review
Reply from FatFace - BATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It's a Christmas gift
It's a Christmas gift - but disappointed in the ordering process. Decided not to contribute to environmental destruction by ordering online for pick-up in Bath. I was allowed to designate a day, which helped as it meant I could plan a visit. I do not live in Bath, so it would incur travel costs. Unfortunately, I only received communication on the designated day that the delivery would be delayed. I then heard NOTHING. I waited until I couldn't put off my trip to Bath any longer, and visited the store to ask if it had been delivered - they said it would be there until I received an email. On my journey home, within an hour of that conversation, I received an email saying that the item was now in store. This meant making yet another journey. What a waste. Won't try this again.
December 6, 2024
Reply from FatFace - BATH
Hello there
Thank you for taking the time to leave your review.
I am sorry to hear that you have had a negative delivery experience. I will make sure that this is looked at internally.
Take care, LE
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