Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... See more
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Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... See more
Company replied
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... See more
Company replied
I went for a store collection, the service from the team was superb, the chinos were a great fit, and the refund.( I had two sizes) was swiftly taken care of, at all times communication was great.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
33 High Street, WV16 4DB, Bridgnorth, Shropshire, United Kingdom
- 01746 769065
4.9
Excellent
145 reviews
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Great service from gentleman at the…
Great service from gentleman at the counter that was on the phone dealing with another issue but still had the presence of mind to make eye contact and let me know he knew I was waiting.
March 26, 2023
Reply from FatFace - BRIDGNORTH
Hi Michael, it's wonderful to hear that our staff were able to provide you with the quality service that we expect! We look forward to welcoming you back in our Bridgnorth Store again soon! - CD
My first order with Fat face from…
My first order with Fat face from ordering to collection went really well ,had to do a return to store staff were very helpful totally satisfied with my experience and will be definitely ordering again .
March 25, 2023
Reply from FatFace - BRIDGNORTH
Hello Sue, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent customer service
March 23, 2023
Reply from FatFace - BRIDGNORTH
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - LB
Well stocked and friendly helpful staff
March 21, 2023
Reply from FatFace - BRIDGNORTH
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Order arrived promptly
Order arrived promptly. Took one item back to swap to a smaller size, staff were amazingly helpful in the Bridgnorth store.
March 5, 2023
Reply from FatFace - BRIDGNORTH
Good afternoon, Emma
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Fat face a company you can trust…
The items were too big and I had to return them , but the refund came through very quickly. Fat Face is a Company you can trust
March 8, 2023
Reply from FatFace - BRIDGNORTH
Good afternoon, Ian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
I love the colour and it's very warm !!
March 10, 2023
Reply from FatFace - BRIDGNORTH
Hello Sue,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Spot on service at Bridgnorth
October 21, 2022
Reply from FatFace - BRIDGNORTH
Hi Ann, thank you so much for your 5 star review! - ES
Sizes true to size and good quality
October 8, 2022
Reply from FatFace - BRIDGNORTH
Hi Caroline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful
Helpful, cheerful staff, shop environment welcoming and encouraging, always a joy to shop there. The quality and range of clothing keeps me coming back.
September 30, 2022
Reply from FatFace - BRIDGNORTH
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Usual great shopping at fatface
Usual polite helpful service from the staff ,and fatface usual great products
September 1, 2022
Reply from FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Reply from FatFace - BRIDGNORTH
Hi Neil, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly
Went to bridgnorth fat face on HolIday, was such a nice friendly atmosphere and wasn't too pushy.
Was served by kayleighBreda and she was very helpful with everything. Polite and nice. Thank you
August 3, 2022
Unprompted review
Reply from FatFace - BRIDGNORTH
Hi Yvonne, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, LE
Bought shorts for my husband for…
Bought shorts for my husband for Father’s Day with little bikes on and he loves them!
June 24, 2022
Reply from FatFace - BRIDGNORTH
Hi Bernadette
Thank you for your 5* review. I am pleased to hear that your husband is happy with his gift. We really appreciate you taking the time to leave your comments. Many thanks-AB.
Great staff & excellent choice
Our local branch in Bridgnorth have great staff, very helpful, friendly & don't oversell. Love fat face clothes, excellent quality and good fit too.
June 2, 2022
Reply from FatFace - BRIDGNORTH
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Bridgnorth. We look forward to you shopping with us again soon.
Take care, JB
Bought some girlfriend jeans size 12
Bought some girlfriend jeans size 12, they are really comfortable and fit lovely. Soft fabric. Would recommend these jeans.
May 3, 2022
Reply from FatFace - BRIDGNORTH
Good Afternoon Ann
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new Jeans.
Have a great day!
EP
Great product and speedy delivery
April 28, 2022
Reply from FatFace - BRIDGNORTH
Hi Stephen, thank you for your review. I am so pleased that you are happy with your order and we look forward to welcoming you back soon! Take care, LE
Great quality clothes and quick…
Great quality clothes and quick delivery. Had to return an item which was easy. Highly recommend this brand which I have bought for years.
April 21, 2022
Reply from FatFace - BRIDGNORTH
Hi Kate
I am glad to see that your order with us was nice and easy and that the returns process was hassle free. JB
My purhases came on time and I am very…
My purhases came on time and I am very happy with all of them.
Thank you FatFace.
April 2, 2022
Reply from FatFace - BRIDGNORTH
Good Morning Anthony
Thank you for your 5* review and great feedback!
Have a great Sunday!
- EP
Loved fatface since the start....
March 27, 2022
Reply from FatFace - BRIDGNORTH
Good Afternoon Louise
Thank you for your 5* review and for loving our Brand since the Beginning, we really appreciate it.
I hope you have a amazing week!
- EP
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