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FatFace - BUDE Reviews 173

TrustScore 5 out of 5

4.9

24 Belle Vue, EX23 8JS Bude, Cornwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more

Company replied

Rated 5 out of 5 stars

I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & s... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned... See more

Company replied

Rated 5 out of 5 stars

Visited bude fatface today fantastic shop, great selection of clothing. Staff could not be more helpful or friendly. Served by Sam. Our over heated bulldog greatly appreciated the fresh water and dog... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 24 Belle Vue, EX23 8JS, Bude, Cornwall, United Kingdom

  • 01288 359494

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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Rated 5 out of 5 stars

Love the Bude shop

Love the Bude shop. Samantha is really helpful and friendly. Store is clean and tidy making for a good experience. Clothes are good quality and fun to wear.

June 3, 2023
Unprompted review
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Reply from FatFace - BUDE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

I don't usually write these reviews but…

I don't usually write these reviews but I just wanted to say thank you to this amazing store in Bude. I hate clothes shopping but this store goes above and beyond. Thanks to the awesome Hayley I always end up leaving with clothes that I love and wear again and again! She helps with suggestions, knows how things might potentially fit and is always ready to give other options of clothes. Thank you to all the staff.

May 22, 2023
Unprompted review
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Reply from FatFace - BUDE

Hi Sophie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Visited Bude branch and found the staff…

Visited Bude branch and found the staff to be most helpful, happy and jolly and very knowledgeable and I came away with exactly what I had been looking for for my elderly mum. Excellent.

May 21, 2023
Unprompted review
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Reply from FatFace - BUDE

Good Morning

Thank you for taking the time to share your recent experience in the Bude store with us.

I will ensure that this is passed onto the crew members involved for you.

Have a good week!

EP

Rated 5 out of 5 stars

Bude ! Fantastic store well worth a visit x

Every time I visit this particular store in Bude I am blown away by the stock variation. I visit Bude about 4 times a year and visit the store probably 3 times each visit and always make a purchase. They always seem to have a better variety than the Manchester stores so I tend to buy way more here. Alongside that I must say the staff Abbie and Sam are amazing. They are professional, helpful and I now consider them friends too. I so look forward to my visits and purchases. It helps that I am also still able to use my BLC privilege discount too that is the icing on the cake. One last thing the staff always comment on the clothing I wear which is usually FatFace. Thank you so much. See you again in July if not before.

May 14, 2023
Unprompted review
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Reply from FatFace - BUDE

Hi Jan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

It was a very quick service

It was a very quick service, delivered to my local store. The quality of the jeans is excellent. My only criticism is, I like to support my local Fat Face store, but they had none of the long length jeans in the shop, and it was the very helpful assistant that checked and said they were available online.

April 23, 2023
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Reply from FatFace - BUDE

Good afternoon,

Thank you for leaving us this 5* review.

I'm so pleased that your order arrived quickly and that you are enjoying your jeans. I completely empathise with you wanting to support you local store, it is unfortunate that our stores cannot stock all of our items. It's so great to hear that they were still able assist you, though, so that you could find the perfect items.

I hope you have a great day!

JH

Rated 5 out of 5 stars

Great styles and quality and click & collect is back!

Both myself and my husband are regular customers at FatFace as we find the variety an quality of clothing exceptional. We recently ordered items to be delivered using their reactivated Click and Collect facility which we found particularly useful as we ordered from home and collected at our holiday destination in Bude.
The Bude staff were very friendly and efficient so the whole experience was positive.

April 21, 2023
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Reply from FatFace - BUDE

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! BP

Rated 5 out of 5 stars

Fat Face Bude is my favourite Fat Face

Fat Face Bude is my favourite Fat Face! Sam is super helpful and friendly without gushing. Always find something lovely and the quality of their clothes is brilliant 🤩

April 25, 2023
Unprompted review
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Reply from FatFace - BUDE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

Love this shop

Never go in to my local Fat Face but always head to this one every time I’m in Bude. The shop is so well laid out and the service is always spot on. I’ve worn and worn the stuff I’ve bought there which has lasted really well.

April 11, 2023
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

In store collections Bude

Bought a cap online. Chose click and collect from local store in Bude. Great service from the lovely ladies and very convenient.

April 11, 2023
Unprompted review
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Reply from FatFace - BUDE

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Rated 5 out of 5 stars

Just browsing

Shopping or just browsing in the Bude FatFace store is always a pleasure as the staff are always very cheerful friendly and helpful with nothing ever too much trouble.

April 8, 2023
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

Click and collect …

Did a click and collect delivery was very quick and the service great at my local store in Bude 👍

March 18, 2023
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi Katherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Always a warm welcome …

Always love visiting my local fatface shop. Staff are very friendly, welcoming and helpful. Offering good advice and the chance to order items online if not in stock. Great help and advice from Sue regarding sizing of the item I was looking at.

February 27, 2023
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi,
Thank you for taking the time to let us know how helpful and welcoming your local store is. I will be sure to pass this on.
Have a lovely afternoon :) DW

Rated 5 out of 5 stars

Just bought a new shirt and hat from…

Just bought a new shirt and hat from FatFace Bude. Sales Assistant Samantha could not have been more helpful. Suggested different styles and sizes to suit me better. Very friendly. Will definitely shop there again.

January 21, 2023
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi Jason,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you again for being a loyal customer of ours!
Have a great day! KS 

Rated 5 out of 5 stars

Great Service from Sue at the Bude Store

We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices.
We dropped in today and as usual walked out with a few things! We just wanted to thank Sue for her fantastic service today, your help was very much appreciated! Our dog Winnie was also very grateful for her usual dog treat.

January 7, 2023
Unprompted review
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Reply from FatFace - BUDE

Thank you so much for your review! We are so thrilled to hear that you and Winnie had the best time visiting us! Your comments will be shared with our amazing Sue :) - RS

Rated 5 out of 5 stars

Price matching bonus.

I have always had wonderful service shopping in Fatface Bude, but recently they went above & beyond when they price matched an online item ( in the sales) to the shop item. A very big thank you to Sam & Jack.

December 24, 2022
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Good Morning

Thank you for your review and for sharing your recent experience in store with us. Please be assured that this will be passed onto the crew members involved for you.

Have a lovely week.

EP

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned and vouchers issued as my dad didn’t see anything he wanted. Thank you so much!! Fatface is an awesome company

December 16, 2022
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Good afternoon, K Botha

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to your parents shopping with us again soon at our Bude store.

Take care, JB

Rated 5 out of 5 stars

Excellent as always if a little…

Excellent as always if a little expensive.

October 28, 2022
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi Jayne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

A big shout out to Sam at Fatface Bude…

A big shout out to Sam at Fatface Bude cornwall !
"Ers anzum woman !"
Fantastic "homey " atmosphere in Fat face ! Love your clothing line and have done ver years !
Sam ...beautiful happy lovely young lady with easy going sales pitch....just love her ! Thank you Sam and everyone at fatface Bude ....proper job me anzums !!

November 26, 2022
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hi Frances,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS

Rated 5 out of 5 stars

Fat Face makes a smiley face

Shopping at Fat Face in Bude is always a joy; the staff are always helpful and happy. It reinforces my view that you can't beat positive people supporting retail. Sam is superb at finding just the right thing, knows her stock, and is a real credit to the store. Thanks also to Jack.

November 22, 2022
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Thank you so much for your lovely review. We are thrilled to hear of your wonderful shopping experience with us, and we will share this with our amazing team in store! - RS

Rated 5 out of 5 stars

Excellent friendly staff

October 25, 2022
FatFace - BUDE logo

Reply from FatFace - BUDE

Good afternoon, Coral

Thank you for leaving us this review about your instore shopping experience.

We look forward to you shopping with us again soon at our Bude store.

Take care, JB

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