Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on... See more
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Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... See more
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Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... See more
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Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
69 George Street, EH2 2JG, Edinburgh, Lothian, United Kingdom
- 01312 251568
4.7
Excellent
192 reviews
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Loved the style and quality and that I…
Loved the style and quality and that I could order a Tall size.
I ordered the wrong size but was able to return via a shop readily and arranged a replacement in the right size on line.
Deliveries all happened quickly.
April 15, 2024
Reply from FatFace - EDINBURGH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and are happy with your order. We look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - EDINBURGH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that collection was ready in a timely manner. I hope you continue to enjoy our products as much as we do.
All the best, MM
Helpful staff,really pleased with dress.
April 4, 2024
Reply from FatFace - EDINBURGH
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Edinburgh store to be so helpful when you visit and that you are loving your new dress. I hope you continue to enjoy your visit to our stores.
All the best, MM
Great customer service
Great customer service. Was served by very and friendly professional staff member.
March 27, 2024
Reply from FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to pick up the parcel
March 21, 2024
Reply from FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice collection of Bags and Footwear
i bought a bag and couple of footwear for summer. The quality of bag is very good and I am looking forward to wearing my footwear in summer and my upcoming holiday.
February 15, 2024
Reply from FatFace - EDINBURGH
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Reply from FatFace - EDINBURGH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Perfect fit slim fit jeans
Good quality jeans and I like that recycled fabric is used. Nice fit and click and collect to store perfect ☺️
February 2, 2024
Reply from FatFace - EDINBURGH
Good Afternoon Jenny,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
I am extremely HAPPY with my new Fat…
I am extremely HAPPY with my new Fat Face purchade.Yipeeee It's a coat which was on sale. thank you
January 25, 2024
Reply from FatFace - EDINBURGH
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that you found this in the sale. I hope you continue to love our products as much as we do.
All the best, MM
Peace of mind that items can be…
Peace of mind that items can be returned to local store.Speedy delivery of quality goods.
January 9, 2024
Reply from FatFace - EDINBURGH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great quality clothing
Great quality clothing, great service, friendly staff and really brilliant sale.
January 10, 2024
Reply from FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service
January 8, 2024
Reply from FatFace - EDINBURGH
Hi Doug,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great selection!
December 30, 2023
Reply from FatFace - EDINBURGH
Good Afternoon Jane,
Thank you for taking the time to leave us a review!
I am happy to hear you are enjoying the selection we have available at the moment, we appreciate such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Reply from FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - EDINBURGH
Good Afternoon Julie,
Thank you for taking the time to leave us a review.
I am so happy to hear you are happy with the quality of the items you have received and that they got with you so quickly!
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality lounge trousers my…
Great quality lounge trousers my husband loved them.
December 19, 2023
Reply from FatFace - EDINBURGH
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
December 14, 2023
Reply from FatFace - EDINBURGH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you encountered great customer service in our Edinburgh store. I will be sure to pass on your comments to the team.
All the best, MM
Best Hoodies out there
I have been buying Fat Face hoodies for over 20 years, they are really good quality & when/if they fade I wear them when I’m gardening
November 30, 2023
Reply from FatFace - EDINBURGH
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Such a helpful young lady. 😘
I went to Edinburgh Fatface with my returns, all were too big, and having looked online, there were none my size. When I explained this to the girl she sort out my size in the fort Kinnaird branch for the next day, and had them put by. She also got one of the cardigans from their stock. When I got to Fort Kinnaird branch, they had so much more, I ended up with three jumpers and a pair of gloves, my daughter bought gloves too. A very successful trip. So thank you to the girl that served me.
December 9, 2023
Reply from FatFace - EDINBURGH
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Edinburgh store.
Take care, JB
Excellent Customer Service
I've always liked FatFace products and have had many items of clothing over the years. This is my first purchase of an item for the home: Linen Duvet cover in green. I love linen and it is amazing to sleep under. I always get great service and this time was no different. I purchased this online but my go to store is Edinburgh George Street where the staff are amazing.
November 23, 2023
Reply from FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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