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FatFace - Foundation Reviews 5

TrustScore 4 out of 5

3.8

Civic Centre Road, FatFace Foundation, 11-13 Meridian Shopping Centre, PO9 1UN Havant, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good level of stock, managed to find a lovely white cotton top without decoration in a good quality material. The staff were friendly and helpful making my shopping trip enjoyable. If you've not vi... See more

Company replied

Rated 5 out of 5 stars

As usual came away with way more than went in for🤣🤣. Staff always friendly and welcoming. Saddened to hear that kids clothing range to be discontinued (Foundation shop Havant)

Company replied

Rated 1 out of 5 stars

Visited Peebles Branch on Sunday to buy a particular shirt for my husband, he had seen it in store! Two staff members busy having a chat. I interrupted their chat to ask about a shirt which... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Civic Centre Road, FatFace Foundation, 11-13 Meridian Shopping Centre, PO9 1UN, Havant, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good level of stock

Good level of stock, managed to find a lovely white cotton top without decoration in a good quality material. The staff were friendly and helpful making my shopping trip enjoyable. If you've not visited the outlet in Havant, I urge you to do so where you'll find interesting fashion at great prices and you'll support the foundation.

May 1, 2026
Unprompted review
FatFace - Foundation logo

Reply from FatFace - Foundation

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

As usual came away with way more than…

As usual came away with way more than went in for🤣🤣. Staff always friendly and welcoming.
Saddened to hear that kids clothing range to be discontinued (Foundation shop Havant)

May 1, 2026
Unprompted review
FatFace - Foundation logo

Reply from FatFace - Foundation

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

Disappointed

Visited Peebles Branch on Sunday to buy a particular shirt for my husband, he had seen it in store!
Two staff members busy having a chat.
I interrupted their chat to ask about a shirt which I described but to be honest they really were not helpful both firing questions at me at the same time “sounding like noise “
They were really too busy to get back to their conversation re their hour contracts.
I came home and ordered same shirt online.
Really disappointed at customer service as normally the service is great!
Jane and Caroline are always very helpful!
Unfortunately they were not in on Sunday
Nothing else to update

This review was written against Peebles Store
not any other store: or foundation store to make this very clear.

April 26, 2026
Unprompted review
FatFace - Foundation logo

Reply from FatFace - Foundation

Hello Liz,
Thank you for your feedback, and we are sorry to hear that your visit to our Peebles store was disappointing. This isn’t the level of service we aim to provide, and your comments will be shared with the store team.
We really appreciate your kind words about Jane and Caroline, and we hope to welcome you back for a better experience soon.
Take care, LE

Update: - Hi Liz, we have noticed that you have flagged this review under the location 'Foundation', but your review text mentions the Peebles store. Please do update this for an accurate review. Thank you

Rated 5 out of 5 stars

Good range of stock

Good range of stock, very friendly and helpful staff. Not silly prices.

April 18, 2026
Unprompted review
FatFace - Foundation logo

Reply from FatFace - Foundation

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Perfect service

Lovely workers, lovely service, great quality stuff.

April 18, 2026
Unprompted review
FatFace - Foundation logo

Reply from FatFace - Foundation

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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