Good level of stock, managed to find a lovely white cotton top without decoration in a good quality material. The staff were friendly and helpful making my shopping trip enjoyable. If you've not vi... See more
Company replied

Civic Centre Road, FatFace Foundation, 11-13 Meridian Shopping Centre, PO9 1UN Havant, England, GB
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Good level of stock, managed to find a lovely white cotton top without decoration in a good quality material. The staff were friendly and helpful making my shopping trip enjoyable. If you've not vi... See more
Company replied
As usual came away with way more than went in for🤣🤣. Staff always friendly and welcoming. Saddened to hear that kids clothing range to be discontinued (Foundation shop Havant)
Company replied
Visited Peebles Branch on Sunday to buy a particular shirt for my husband, he had seen it in store! Two staff members busy having a chat. I interrupted their chat to ask about a shirt which... See more
Company replied
Lovely workers, lovely service, great quality stuff.
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Civic Centre Road, FatFace Foundation, 11-13 Meridian Shopping Centre, PO9 1UN, Havant, England, United Kingdom
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Good level of stock, managed to find a lovely white cotton top without decoration in a good quality material. The staff were friendly and helpful making my shopping trip enjoyable. If you've not visited the outlet in Havant, I urge you to do so where you'll find interesting fashion at great prices and you'll support the foundation.

Reply from FatFace - Foundation
As usual came away with way more than went in for🤣🤣. Staff always friendly and welcoming.
Saddened to hear that kids clothing range to be discontinued (Foundation shop Havant)

Reply from FatFace - Foundation
Visited Peebles Branch on Sunday to buy a particular shirt for my husband, he had seen it in store!
Two staff members busy having a chat.
I interrupted their chat to ask about a shirt which I described but to be honest they really were not helpful both firing questions at me at the same time “sounding like noise “
They were really too busy to get back to their conversation re their hour contracts.
I came home and ordered same shirt online.
Really disappointed at customer service as normally the service is great!
Jane and Caroline are always very helpful!
Unfortunately they were not in on Sunday
Nothing else to update
This review was written against Peebles Store
not any other store: or foundation store to make this very clear.

Reply from FatFace - Foundation
Good range of stock, very friendly and helpful staff. Not silly prices.

Reply from FatFace - Foundation

Reply from FatFace - Foundation
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