My daughter lives in Fat face clothes, the clothes arent cheap but wears extremely well. The quality of materials used are phenomenal. Infact she grows out of the items (i buy big to get 2 seasons wea... See more
Company replied
Location
Switch location29 The Old Bank, High Street, GY1 2JX St. Peter Port, Guernsey, GB
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Christine in the Guernsey store was funny as…, really helpful and her advice was great. Whenever I visit Guernsey from Switzerland I always find my way to Fatface and buy something. Love the material... See more
Company replied
I am still waiting for a notification my order has been received by the local shop. Only a week over the due date so far!! Tried calling many times and no one ever answered the phone.
Company replied
it has great employees who are very friendly and will always help and support you if you need anything! i love the style of the clothes and how there is a range of style but not too wide that it is ov... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
29 The Old Bank, High Street, GY1 2JX, St. Peter Port, Guernsey, United Kingdom
- 01481 715990
3.6
Average
28 reviews
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Great assistance with my query
April 24, 2023
Reply from FatFace - GUERNSEY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
This was the first time I shopped with…
This was the first time I shopped with you online and I must say I was impressed with how quick my order came.
October 26, 2022
Reply from FatFace - GUERNSEY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Reply from FatFace - GUERNSEY 2
Hi Emma, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
More large sizes & chair for the disabled please
This branch is situated in an old bank, which has resulted in a limited space with a few steps from one level to the other. Not ideal for customers with a disability, though I believe a handrail has been installed since I last visited & commented on the lack of one. Thankyou for listening & taking action. Now a chair would be useful please. There was a good range of clothing etc, more large sizes would be good - by large I mean 18 & above. The assistant didn’t seem very interested as I browsed. However she did look in the stock for a larger size item for me. Thanks for this ,(There wasn’t one). I did buy a cardigan & a blouse in size 18. Not all your customers are young people & many, old & young, will be ‘plus size’. Please stock more in 18+ - one or two per store isn’t enough.
September 1, 2022
Reply from FatFace - GUERNSEY 2
Hi Linda,
Thank you for taking the time to leave your review.
We really appreciate your feedback on our Guernsey Store and I will be sure to pass this on to the relevant departments for their attention. Take care, LE
Always great service
Love the style of clothes you sell and Always great service from this store.
August 24, 2022
Reply from FatFace - GUERNSEY 2
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Very good service
August 19, 2022
Reply from FatFace - GUERNSEY 2
Good afternoon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Guernsey store. JB
Great as always!
Arrived in good time, well packaged. Great value and good quality. Needed to take one item back and change for alternative. Store was friendly and serviced without any issue. What more could you want!
February 1, 2022
Reply from FatFace - GUERNSEY 2
Hello Helen,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. I am also pleased to hear that you were able to get the return all sorted in the lovely Guernsey store!
Have a great day! CA
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